SafeCart
Reviews and Complaints

i have notice that you have taken out £30.97 was taken out of my bank account on the or around the 16th of june without my knowledge for something that i did not order although i did have this last year for another computer in which i dont use and may i say that when you sent me a pin number to type in to activate the programme it did not work so i am asking for my money back for both times and also for a programme for privacy grid which also i did not ask for i took a look at it and found that money was involved and came out of it by closing down the request form but still again you take money out of my account which again you have done this trice in the last two months so in all you owe me about £90 plus you had left me with a bank charge of £42 as the money you took was for my bills and they could not be paid because unknown to me you took my money without autherisation from so now you can refund it all please or otherwise the bank with take action and as of now you can not steal my money

Today i received a reminder that my SpeedyPC Pro license will be renewed automatically on February 3, 2014. I do not want this charge to be billed to my credit card! Please cancel this acct., I never authorized this billing...Thank-you for your assistance in this matter, and requre for your cancelation of this acct.

Carmen J. Vazquez
cvazquez769@yayoo.com

Reference # "NWPC-U190312-61BSG"
I have finally uninstalled all PC down load and now my computer is working good. Their program is just a ripoff.
I called to cancel the subscription, but was giving the run around. I was not able to understand most of the idiots so called English
I feel that I should get my money back. $39.94.
I would not advise anyone to download the program because it will cause all kinds of problems for your computer.

Please cancel the renewal contract too.

Messieurs,
auriez vous l'obligeance de regarder le dernier payement que je vous ai envoyé, en effet je viens juste de recevoir le rapport de ma banque, qui vient de me déduire mon achat chez vous pour l'antivirus.
Donc je suis étonné de voir que vous me réclamiez encore le payement .Pouvez vous s'il vous plait contrôler, et me tenir au courant, car j'ai fait un "bakupt"dernièrement sur mon ordi et c'est peut être là le problème ;
Dans l'attente de vous lire acceptez Mr l'expression de ma sympathie

Francis Vanhaelen
2/2 R. du premier de ligne
4458 Fexhe slins Belgique
Tel:+[protected]
mon N° de carte [protected])

can anyone tell me how i can stop credit card debits, i no longer use regcure but i am still being charged and obviously wish to stop the payments

On April 12, '09, I was charged for my "regcure" product. When I tried to use it, all I could remove was 4 "mistakes".I could NOT get rid of all the things that were found wrong: only 4!While I was trying to correct THAT, I unknowingly signed up for the SECOND Item:"May 14th, '09 ."ParotologicPrivacy Controls"and "Anti- spyware." I just want my money back for all of the products that I signed up for! I didn't mean to cause trouble over this, I just want OUT of it, PLEASE! Thank you!

I was not told of the extra $ 539.00 above the original $39.94 and didn't know about the extra charge that would be billed every year and I had to contact the company to cancel the continuing charges.. I would like a refund of $539.95 I didn't check my visa billing some does that. Arthur Y. Wright Wright

I paid for driver Detective and could not get it to work right. I emailed them from their program about a week later asking for help. I got no reply. The program has disappeared from my computer and is completely gone. I would like to get my money back. as I paid $ 39.00 for it through pay pal.

Don't even know this company fro adam. Charges just appeared on my paypal, [they are investigating charges] had to change all my p-words, pin, etc...!

I downloaded the SpeedyPC program with a 30 day guarantee of full refund. I have sent numerous e mailings and made over 50 calls to their phone number and noone answers in any of the selections you are asked to make on the automated system. My credit card was charged and I wanted a full refund. I noticed that they are using the Microsoft logo as an approval to draw people into what seems to be a scam.

I was charged for a "free" help for my printer, then was charged $39.90 on my account. They didn't help me at all. I still had problems with my printer not being able to print. I just checked paying bills on line, when I noticed that SafeCart charged me TWICE in the amount of #39.90.
Please let me know how I can those charges debited to my account or let me know what their phone number is.
How do I go about this? thank you so much
Pauline Daugharty
[protected]
pouline@sbcglobal.net

I couldn't open a file ending in .txf and was referred to "SpeedyPC" a division of SafeCart. I paid $39.94 for the product, downloaded it and tried to use it. It supposedly did some sort of scan, but then there was no way to correct the "registry errors." I sent them an email to refund the charges to my PayPal account, but they didn't respond. Worse, I was put on an automatic billing cycle to be charged again and again annually. I have removed this program from my computer -- hopefully it has done no harm -- but don't know how to get the company to issue a refund and to stop the automatic billing.

BTW - the phone number given above is not a working number.

i ordered driver detective, it was payed thru safe cart, the product was not as
discribed. contact with driver detective and safecart was to say the lest "super nill"..
filed with paypal, who ruled against them for deception... but to this day, i have not received my money back or heard from them...
safe cart. should be shut down... i am now looking at going to the fair trades
commission on this. just getting all my facts in order...

this is a scam orginization, do not use safe cart..

i was not aware that this was an annual cost for the paretologic pc health advisor and also for the xoftspyse anti spyware. it was my understanding that i was downloadinf a free copy only. please be so good as to refund the costs of 38.39 plus 12.17 tro my credit card as neither of these items was to my liking and therefor not used.

bob thornton

Hello,

Just to clarify, please note that ParetoLogic is the creator of RegCure. SafeCart is the payment processor.

I regret to hear that you had difficulty downloading our software - we do try to make it as easy as possible. ParetoLogic provides a 100% satisfaction guarantee, so we would be pleased to provide a refund if that is your preference.

Please also be aware that none of the contact information you listed is for ParetoLogic support. You can find our telephone number and email contact on our support page: http://techsupport.paretologic.com

I have also gone ahead and forwarded your request to our support team. They will respond to you shortly.

Thank you.

Hello,

This is a very unusual issue. ParetoLogic has no way of charging you without your credit card or Paypal information. Merely downloading and scanning with the program is no obligation to purchase, and does not provide us with any way to charge you.

I'd like to ask that you please contact our support team to provide us with more detail:

http://techsupport.paretologic.com

Phone and email support is available. If a ParetoLogic purchase was accidentally made, then a refund will certainly be provided.

Thank you very much.

i have a charge on my credit card from you and don't know what it is for.
Please respond.

Thanks

Bob Wilkins
Salt Lake City, Utah

credit card #xxxx-xxxx-xxxx-0535, , -

On date 4/14/2014, I some ordered a Norton 360 for my computer was charged for two and yet to receive the down load

Norton 360 purchases

SafeCart.com SafeCart.info and Safe-Car.com are a con they have debited my account without authority to do so.

to whom it may concern, what right do you have to take money out of my account without my knowlege also what product did i buy from you if any at all. i will be calling my bank and have them look into this matter, plus the better business office will be in contact with,

Who do you think you are just take money out of people account's one without thier knowage and two what product if any did i buy from you. thid is not right i will report you the better business office! and i am calling my bank to have this charged looked into.

Hi Mary,

[You seem to have made multiple posts on the same subject, so my apologies if I repeat what has been said elsewhere. ]

It's difficult to provide specific advice here, as it is unclear what the original issue is. There is also mention of ParetoLogic FileCure in the title, and ParetoLogic DriverCure in the post itself - two different programs that solve very different problems.

Also, please note that ParetoLogic is the developer of these software programs, and SafeCart is a payment processor ( they ensure your transaction is safe and secure).

You mentioned contacting technical support to fix the original issue. Was this ParetoLogic support, or different support company? Did you contact ParetoLogic for assistance at any time?

http://techsupport.paretologic.com/plsupport/consumer/search.asp

ParetoLogic is pleased to provide a complete refund at any time within 60 days of purchase, as per our satisfaction guarantee. However, the customer is required to contact ParetoLogic to claim their refund.

If I have misunderstood, and you had requested a refund within 60 days, then please message me your contact details. Or contact ParetoLogic support directly to get the issue resolved.

Thank you.

Hello Mary,

It's difficult to provide specific advice here, as it is unclear what the original issue is. There is also mention of ParetoLogic FileCure in the title, and ParetoLogic DriverCure in the post itself - two different programs. Also, please note that ParetoLogic is the developer of these software programs, and SafeCart is a payment processor ( they ensure your transaction is safe and secure).

I also see that this issue occurred more than six months ago. Did you contact ParetoLogic for assistance at the time?

http://techsupport.paretologic.com/plsupport/consumer/search.asp

ParetoLogic is always available to provide technical support, information about your programs, and, as per our satisfaction guarantee, a refund within 60 days of purchase.

Please do let us know if you have any questions.
Thank you.

I paid for this but I restated mi
y computer and now idont have it iwould like a refund I cancied you a weekago

jody ramsey
1103 s main apt12
Sullivan il 61951

And then give me your email address ; let me clear your cache.

Safecart.com Is a money laundering scam service being investigated by law enforcement. They employ workers who steal financial information and launder funds through this site in order to make it appear as though it had been acquired legally. If you call them for a refund more than likely you will receive it as they are inherently fearful of anyone intelligent enough to prosecute, or attempt otherwise to reacquire their personal funds. Do not for any reason use this website ever for anything, it is a financial scam and will hopefully be shut down in the near future. They are a phishing site and will compromise your entire computer system and steal all your records/financial information, address, phone number, name, SSI#, anything they think they can use against you to illegally launder funds.
Sincerely yours RoachMaster Stretch, E.I.A Records!
P.S. I love the F.B.I, the C.I.A, and the N.S.A

I have attached a screenshot of the unauthorized charges both posted and pending that they attempt to continually incur on my Paypal account. I was granted my refund when contacting them and then they charged it again afterwards, once again unauthorized and i will be not only calling again, but working closely with law-enforcement.

I never subscribed on this service and never used it, anyway every month you charged me through PayPal.
I tried to find my account with you but couldn't do it.
Your site can't recognize my e-mail!
I want my money back!
Pavel Beketov

I just had one to my paypal account as well. I filed a dispute with them. The guy on the phone was just as baffled by it as me. Hopefully it gets cleared up soon.

I too was charged 29.95 on my Paypal account and I don't even know what they are nor did I authorize it. I filed a dispute and cancelled the recurring payments from my Paypal account. I don't use computers and only use iPads so I don't know how they did that.

SafeCart are ripping people off by debiting bank accounts without consent or authority of account holders. My account has been debited too.

Dear Teekh,

If you have any charges that are unauthorized charges, do not hesitate to call us at [protected]. We would be glad to look into it and help you get a refund.

Best Regards,

Sonia
SafeCart Customer Support Representative
www.safecart.com

Will be reporting this to Consumer Affairs Dept. first thing tomorrow.

How much more do I need to go before contactingConsumer Afairs Dept.?

Required 1 FileCure License with Premium Support receipt No. PTLC-U051110-24XBH

Please supply Licence number