Sapphire Resorts review: Timeshare membership

The promises made to us by Sapphire Resorts during the prolonged four-hour presentation were nothing but lies and deceitful tactics to force us into making a hasty decision. The first of many lies we were told was that the meeting would be quick and pressure-free. However, we were consistently pressured, shamed, bullied, and manipulated into staying against our better judgment.

From the start, we were promised that what we were purchasing was not a timeshare, but rather a fantastic financial investment that would enrich our family's lives with exciting destination vacations. We were assured that availability would never be an issue and that we would always have access to desirable locations. Not only were these claims exaggerated, but they were also patently false.

Despite all the grandiose promises, we have yet to experience what we were promised. We have only been able to use the timeshare once in Florida, where we were met with unclean and uncomfortable accommodations. The bed was so uncomfortable that we had to leave to find another hotel. To add insult to injury, when we have attempted to book another vacation, there has never been any availability for at least ten months or more.

The financial burden this purchase has placed on our family is unconscionable. We were led to believe that we were making an excellent investment, but the opposite has been true. We have consistently paid maintenance fees for benefits we have never had access to and have been lied to about the availability of accommodations.