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Saudi Telecommunications Company [STC] Customer Care Service


Saudi Telecommunications Company JSC

P.O Box 295997
Saudi Arabia - 11351

Customer Support Phone Numbers

900(Call Center) 28 20
969(MYSTC) 21 7
+966 114 555 555(Customer Service) 12 16
+966 800 303 0969(MYSTC) 2 2

Saudi Telecommunications Company [STC] Complaints & Reviews

Saudi Telecommunications Company [STC] / fake sms on whatsapp about blocking atm card

Pervaiz Shoukat Mirza on Feb 16, 2019

MASSAGE RECEIVED FROM: 0576372241 Dear Coustmores, your ATM card has been blocked. Because you did not have an update yet. If you want your ATM card to work properly, then contact this number immediately to 0554217316 .عزيزالعميل ، تم حظر بطاقة الصراف الآلي الخاصة بك. لأنك لم يكن لديك حتى الآن...

Saudi Telecommunications Company [STC] / sawa card

Paul Brady on Feb 11, 2019

Hi I bought this card from a retailer in Riyadh Saudi Arabia. I have since moved away from the area There are two top-ups for 105 sar each purchased the ink has faded since I bought it on 24-January 2019 and I cannot read the number on one of them Can you provide a new number for a 105 sar...

Saudi Telecommunications Company [STC] / cancellation of sim card

bbaylon24 on Jan 18, 2019

On my way to work, with total disregard I did not notice that I lost my sim card registered under my Iqama (Iqama number: 2386497438) mobile number: +966506992324 and I would like to request for its cancellation immediately so I can provide a new one and not be charged with services tagged...

Saudi Telecommunications Company [STC] / Post Paid STC Sims (Extortion) (Fraud)

Brent Hedgcock on Nov 3, 2018

STC company refuse to close either of the two SIMS station that subscriber (My wife) who has since left the country Saudi Arabia (Final Exit) must come and sign the form in person to discontinue services. Every month I get a bill for 300 SR And since I am her Sponsor all bills I am...

Saudi Telecommunications Company [STC] / stc modem

Renju rajan on Oct 1, 2018

Our stc modum and Landline not working since 3 days one of the signal in the modum is blinking red we are calling 900 nobody answeying we went to Jubail stc they told it's working in the system What's the benefit if it's working in the system and we don't have Internet Please do the need...

Saudi Telecommunications Company [STC] / unending bill

Ven01 on Sep 16, 2018

Had a bill came again: 126sr due date on Oct.01, 2018 My account has been closed. Application to close was Aug.13, 2018 - paid all the necessary bills as what is showing in my account/ double checked w/ the customer service of STC since I went in there personally. Total amount paid wa...

Saudi Telecommunications Company [STC] / lottery scam

laaibab on Jun 4, 2018

I received a call on imo from this no +1646-961-3466 A person told me that I won 100000 riyal in lucky draw. He told me to hurriedly reach any bank enjaz branch and call him from there to receive the amount. He also required a snapshot of my iqama and I was so fooled at that time that I...

Saudi Telecommunications Company [STC] / unable to open a ticket

Bilal Younas Qureshi on May 27, 2018

Hi. I just shifted to new place and now want to transfer my Broadband Internet to new place. I pay Monthly Bill of SAR 208. Now if I call 900 my requested is not getting accepted and call gets disconnected. I also visited STC office in Jubail but there also people were not helpful. The...

Saudi Telecommunications Company [STC] / stc router

Hafiz Sultan on May 19, 2018

Good evening.. I am Hafiz Mohammad Sultan. I am costumer of your stc wifi internet service.. There is some technical network problem in my stc wifi router. And also its disconnect by some issue. I paid all the wifi bill . I am very disappoint form this happen. Its humble request to...

Saudi Telecommunications Company [STC] / landline dsl connection for new internet

Gaurish on Apr 30, 2018

I applied for internet on 15th April 2018 and recieved message on 17th april for handling connection and was told i will be recieving technician message on phone but nothing happened i tried chatting on MYSTC but still customer executive told me hold on and i will recieve technician...

Saudi Telecommunications Company [STC] / haraam act of sr 80,000 denial long 15y esb for a sincere employee

Abbu Taher on Apr 3, 2018

Dear Sirs, Assalamu Alaikum / Good morning. Legally I resigned my job after rendered service for long 15 years of remarkless dedicated sincere service with proper notice period to STC via mylink. sa to SNOC manager Mr. Nezar Fawaz Qutub and concerned all managers from 9th march...

Saudi Telecommunications Company [STC] / non migration of sim and and loss of airtime I did not use

Yusree on Mar 18, 2018

I went into stc service provider to migrate from my zain service provider to stc 3weeks ago. They did the migration and I went off the next day I put in the stc sim and load 210 saudi riyals airtime having done this one hour later the sim is deactivated. I go to the closest stc store they...

Saudi Telecommunications Company [STC] / landline and dsl disconnection

Mohammed12345678-234 on Feb 20, 2018

I have been visiting Stc offices and requesting to cancel/ disconnect my landline number 112920886 and dsl for the past 1 month but STC officials are taking requests and sending reference numbers to my mobile but they are not disconnecting the landline and dsl. I have visited 3-4 times STC...

STC / cancelled landline and internet service

yvonne suzette on Jan 21, 2018

i need help to activate again my internet and landline service but when i tried to call 900 and enter the landline number it i saying wrong. It was cancelled because i did not pay on time but on the same day it was cut, i paid through sadad already. Can you please check what is the problem...

STC / fibre optic modem

Soumyajose on Dec 28, 2017

I canceled my modem (landline fibro optic)on September iqama number is 2319362931 soumyajose still I am still receiving bill for my modem .I went to stc najran alfaisalya center they are telling me to pay this amount also. I will never pay that amount. I have already paid a lot for...

STC / internet connection disconnected but I receive bill.

Bulls on Dec 19, 2017

In October 2017 I cancel my home quick net service 0112765267 but in November 28th I received again monthly statement fatora 205 SR on that time I make complaint that I cancel my service permanently but from stc side my problem was not fixed from October to till November month, I receiving...

STC / issuance of new data sim

Azhar0 on Dec 7, 2017

I am using data sim (Quicknet) since 1 year and is satisfied with the service but after finishing my package I visited STC sales office in Malaz (king abdullah park) and told the officer for renew of my package but he replied that we will issue you a new SIM for new package and cancelled...

STC / complaints about my cancel home quick net service

Rizwan_412 on Dec 5, 2017

In June 2017 I cancel my home quick net service 0112874922 but in July I received again monthly statement fatora 199SR on that time I make complaint that I cancel my service permanently but from stc side my problem was not fixed from June to till November every month I receiving 199 SR but...

STC / phone & net

Immad Mahmood on Dec 5, 2017

Few days ago I go to your jeddah office which is situated in azizia, I submit form for new landline or dsl connection to our office in al tahliah, he said that today or next day u got a call from aur technician is pleased to serve u... Butt I recevid the text that person abdul rehman serve...

STC / disgusting treatment by stc staff at riyadh airport

Dachutney on Nov 21, 2017

I wish to make a complaint about and STC staff member at Riyadh Airport. He was very unhelpful, rude, arrogant, ignorant and refused to serve me because I could not speak Arabic. I have never witnessed such blatently racism or arrogance in my life. Unfortunately I do not know his name but...