Sawgrass’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with sublimation printing products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I got a Sawgrass printer for sublimation in Jan 2022
I got a Sawgrass printer for sublimation in Jan 2022. The software you gotta use to print right through their print manager is the Sawgrass Creatove Studio. If you upload a design that YOU created and OWN, to print, you then can't download without Sawgrass putting their company watermark all over. There's zero option to not have that water mark. Essentially limiting owner use of their own design and watermarking it as property of Sawgrass. I reached out to Sawgrass and they said it's to allow loading to webpages without someone being able to steal the design, but Sawgrass not giving the option Essentially steals the design. They said I gotta pay a monthly fee to download my designs without the watermark. I already paid for the printer and gotta use their application to use the printer why do artists gotta pay an additional monthly fee to download designs we created and own. There needs to be an option built into the software that gives the option without having to pay extra money, since we gotta use this software.
Me and my partner got a Sawgrass Virtuoso SG1000 sublimation printer last year for 1,599 bucks
Me and my partner got a Sawgrass Virtuoso SG1000 sublimation printer last year for 1,599 bucks. It was all good until we had to change the ink. The Sawgrass ink was way too expensive for us (like 500 bucks for 4 ink cartridges), so we went for a cheaper option (70 bucks for 4 ink cartridges). We knew it would void the warranty, but we didn't have a choice. We've been using the non-approved ink since April and everything was working fine until Sawgrass did a FIRMWARE update. After that, the printer wouldn't recognize the ink and it wouldn't print properly. We tried different software, but it only printed nozzle checks. We think Sawgrass did the update to force people to use their ink. We paid for the printer, so we should be able to use it however we want. We contacted customer support, but they didn't help us. They just sent us their agreements. We don't think it's fair that they can lock our printer just because we use a different brand of ink. We just want them to let us roll back the FIRMWARE update so we can use our printer again. It's not cool that we have a 1,599 dollar brick now.
Is Sawgrass Legit?
Sawgrass earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Sawgrass. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Sawgrass has registered the domain name for sawgrassink.com for more than one year, which may indicate stability and longevity.
Sawgrassink.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sawgrassink.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Sawgrassink.com you are considering visiting, which is associated with Sawgrass, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Sawgrass as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Sawgrass website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Sawgrassink.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Sawgrass. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Sawgrass Reviews 0
If you represent Sawgrass, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Sawgrass
One of the key offerings of Sawgrass is its range of sublimation printing solutions. Sublimation printing is a process that involves printing designs onto a special transfer paper using sublimation ink and then transferring the design onto a substrate using heat and pressure. This process is ideal for printing on a variety of materials, including polyester fabrics, ceramics, and metals.
Sawgrass offers a range of sublimation printers, inks, and transfer papers that are designed to work seamlessly together to produce high-quality prints. The company's printers are known for their reliability, speed, and ease of use, making them a popular choice among businesses of all sizes.
In addition to sublimation printing solutions, Sawgrass also offers a range of other digital printing solutions, including direct-to-garment printing, UV printing, and more. The company's products are designed to help businesses of all sizes create high-quality, custom products that meet their specific needs.
Sawgrass is committed to providing its customers with exceptional service and support. The company offers a range of training and support resources, including online tutorials, webinars, and in-person training sessions. Additionally, Sawgrass has a team of experienced technicians who are available to provide technical support and assistance to customers.
Overall, Sawgrass is a trusted provider of digital printing solutions that offers a range of high-quality products and exceptional service and support. Whether you're a small business owner or a large corporation, Sawgrass has the products and expertise you need to succeed in the world of digital printing.
Overview of Sawgrass complaint handling
-
Sawgrass Contacts
-
Sawgrass phone numbers+1 (843) 881-5029+1 (843) 881-5029Click up if you have successfully reached Sawgrass by calling +1 (843) 881-5029 phone number 10 10 users reported that they have successfully reached Sawgrass by calling +1 (843) 881-5029 phone number Click down if you have unsuccessfully reached Sawgrass by calling +1 (843) 881-5029 phone number 11 11 users reported that they have UNsuccessfully reached Sawgrass by calling +1 (843) 881-5029 phone number
-
Sawgrass emailsdmauro@sawgrassink.com99%Confidence score: 99%marketing@sawgrassink.com95%Confidence score: 95%Marketingaevans@sawgrassink.com94%Confidence score: 94%Marketingrkavanagh@sawgrassink.com93%Confidence score: 93%Supportivanloocke@sawgrassink.com90%Confidence score: 90%support@sawgrassink.com88%Confidence score: 88%Supportenvironmental@sawgrassink.com79%Confidence score: 79%
-
Sawgrass address475 Long Point Rd, Mount Pleasant, South Carolina, 29464-8229, United States
-
Sawgrass social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Sawgrass contacts
PNF Services
10 reviews
Ghost Science M3
15 reviews
Sfmlab
1 review
Elgato Systems
2 reviews
Alien10
12 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!