Sensa review: Free Trial not Free 37

Sensa is defintely a fraudulent company. I ordered "free sample" and never opened it. Got charge for full product and when I called immediately they said too late to return it. Luckily I was able to dispute on my bill and my cradit card company got it fixed.

Me too what a scam! Supposedly I could pay to return it and they wouldn't charge me. What is free? You can't use it, in fact you have to pay to return it without touching it. They know they are dirty how can they live with themselves?

Fine print bait and switch tactics like this make me sick. They justify their dirty deeds by claiming they told customers "somewhere in the fine print".

My package came (they told me it wasn't going to actually go through for 2 weeks, a tactic I bet was designed to take up 2 weeks in my trial period ) . I didn't even realize it was from Sensa because it didn't say so on the shipping label.

Either you get a free trail or you don't. In this case YOU DO NOT.

It came from:

Intelligent Beauty
28516 Livingson Ave.
Valencia, CA. 91355

A lot of companies online these days use the gimmick, "free trial" which means you will get charged the full amount if you don't return it. I did it with the Acai berry diet thing...which didn't work for me. My question is, does Sensa work?

like the other complaintants, i did give my credit care # to pay 'shipping charges' for a 'free sample'. then i found a charge for $89.95 on my bill. when i saw the notice that they would send the next shipment automatically, i called them and told them i did not want any more, that i wanted to cancel. they assured me that it would be cancelled. the credit card company would not allow me to refuse the charge, but i am fighting that.

i wrote to them, and got a mealy mouthed reply, but they asked me to call. i called and got a lowlevel clerk, who would not let me speak to anyone else, and who gave me the same line. i will continue to call and write to them.

i have sent my correspondence with sensa to the ny state ag, and i urge others to do the same in their states.. this is fraud.

Whenever you are interested in a "free" trial, please get a prepaid VISA card for the exact amount the shipping and handling is. This way they can not charge your credit card for the next or next or next shipment. I had problems before and was one of the lucky ones and got my money back. If you never return the remaining amount then they lose and not you, not that I would do this or recommend it but at least when you call for the RMA they will be more than glad to help you.

This really concerns me, I'm already trying to get in touch to cancel and I'm having a problem. I hope they don't try any funny business on me, I won't put up with it . I don't think my bank will either... I realized it wasn't going to make a
difference in my weight loss in two weeks. Bah! to using
Sensa. Waste of money and people should know about it!
Carlsbad, CA

SENSA does NOT offer free trial - Cost me 89.95 to learn this - Don't be scammed

WOW! 2 CAN pLAY THIS GAME!I just shut off my card today thru my bank ...let "em try to charge it again! Such tactics should be banned ~ was supposed to be charged $7.95 & have a free trial ...CHECKED MY BANK W/I 1 MINUTE & WAS CHARGED $89.98.PATHETIC BUSINESS...WHAT LOSERS...SCAMMERS.

Sensa is a ripoff. We decided to send the product back when we saw that their free offer was not free. We were charged shipping fees and then one package after another came and we rejected it at the Post Office. Since the Post Office does not make it a policy to give out a receipt for rejected mail Sensa can lie and get away with it. Then we started seeing all these charges on our Charge card. We challenged the charges but Sensa lied and said they did not get the products back in time. We are now being charged $197.00 dollars by Sensa and they have their products back. We filed a complaint with the BBB and that still did not help because Sensa comes up with a lie saying they got the products back much later than their 30 day cut off. They have their products and can stiff some other person and at the same time we are being charged. They even lied to our Credit Card Company and even though they have fought with them I am being ripped off by this company.

I wish there could be a class action suit against this fraudulant company. They need to be put out of business. If there is anyone reading this message we need to come up with something to fight this dirty company.

I almost decided to get the "free" trial - but then thought I would research first - so glad I did!

Things like this make me so mad! I think if someone will be willing to get the "free" trial and document every little thing - and when you send the product back - make sure you mail it to where you can track it when they receive it - then you will know for a fact they did - and maybe that would prove something.

I wouldn't tell Sensa that you returned with tracking - I would just play "dumb" to see if they lie about when they received it. If they do - not only do you have a case, but everyone else in the world who has fallen for their trap.

You could even make a free website about it - get people to join (even Facebook) and that would prove their fraudulence as well - especially if there's so many, and there are!

I hate that this happens - when a business does a customer so wrong. It's so hard to trust these days. So sad.

There will never be a "magic weight loss product"...ever. So, shame on you for falling for that gimmick. Get out and exercise and eat less…that’s how you lose weight…period. 2) Most if not all TV commercials offer the “try it free for “x” amount of days, and just pay for shipping today”. But, you ARE informed during the processing of ALL orders as per FTC federal mandates, rules and regulations imposed upon companies that if you don’t return the product within 30 days you WILL incur further charges, or shipments of additional products. 3) Whenever your emotionally driven by excitement to try/buy something: You have to simply LISTEN to the sales agent and not let your emotions overcome you in wanting the product. Instead ask questions first, before you decide to give them your credit card number or process it through an internet order to insure you understand what you are agreeing to. You’re in complete control over your purchase. If you give your credit card number to anyone without first REVIWING your order to COMFIRM you UNDERSTAND and AGREE to the terms and conditions of the sale shame on you again. I do have to say that the commercial for this product is very catchy, and that is why I DIDN’T buy the product. Buyers rule number one: If it ever sounds “too good to be true”…..than it most likely is. DON’T BUY IT! Safe shopping people…

oh my god, i think i really make a mistake..i just purchase this product and iam surprize with all this complaints. and is true i was going to try the free sample and they charge me $89 . i dont know what to do...this is my first time buying a diet thing.. cus i always do exercises and lower my calories. plus i have a diet soup that is effective you loose 17 pound in one week. but i saw this commercial and i thougth is good to be true.. but they caught me...

I know someone who works there and I know for a fact this company is a complete rip off and they treat their employees like [censored]! They get your credit card number and bill you. Good luck getting your money back! And to make things worse, it doesn't even work!

to whom it may concern cancel my order it was supposed to be 9.99 for shipping and handling.My name is marie kennedy 8425 pershing ave niagara falls ny 14304.I do not want take it off my master card asap.Did not recieve it nor do I want this heard company scams people.

take off sensa on my charge card I do not want

So sad that half of the adult population cant read terms and cond..or better yet just to lazy..pretty sad how you blame a company thats the number 1 online seller and that does not happen if its all about fraud. People quit pointing fingers your the problem your the one who is placing the order if your to lazy to read the terms adk about the terms your fault if your billed after a trial period ends..Trial does not mean free it means something you can try for a period of time...DOES NOT SAY FREE SAMPLE ..YOU CANT READ EITHER.. the joke is on you not the company

It should be clear to anyone with an IQ north of 50 that Sensa's business practices are misleading at best. If the product met the claims the company was making, it would not object to taking returns from customers for a product still in its original packaging. Instead their practice is to dodge, weave, prevaricate and hope that most consumers will just take it on the chin. As it happens their assessment is correct, but they should be ashamed that their revenues are the product of sleaziness rather than customer service. When your business plan is based on predatory behaviors you should not be allowed to be in business. Eventually these clowns will disappear having made a significant amount od dirty money. Good luck to them, Stephine and othes that shill on their behalf.

I have alot I want to slow the shipment down

I have so much of the product I wish to slow the shipment down a little

I want to say Thank You, I almost ordered the product's "free trail". I'm curious thou, has anyone out there who was "stuck" with the product, tried it ? Are all of their testamonials completely false ?

I've learnt from experience that it's important to always read Terms & Conditions before buying or signing up for anything online. If you read Sensa's T&C they make it perfectly clear that you will be rebilled (they even tell you what date you will be rebilled on). They're not technically doing anything wrong - the onus is on the buyer to actually read the info on the website before handing out their credit card details. I do agree it's a bit misleading though.

SENSA IS A SCAM! Do not be fooled into thinking...A. that is will help you lose weight and B. that you won't actually be paying $89 for your free 2 month trial. It's my own fault for not reading the term and conditions, giving then acesss to my account and buying into their version of snake juice. This company is as shady as they come... Shame on me for falling for their sleazy tactics. I will do my best now to make sure I tell everyone and anyone NOT to buy into this scam!

Maybe all you complainers and whiners need to talk to actual people that have lost weight with this product. Go ahead, join the Sensa forum board...I dare you! I have been on Sensa since January 27th and have lost 22 pounds. People that have lost weight with Sensa are real people because I know them...I am one of them. See you on the boards if you dare!
Shelliegl

Stephine, I'm actually on their web site now and it says (pasted directly from there): "Tell us where we should send your FREE Trial of SENSA® For Men."

"Free" means "Free". I wouldn't post an ad offering you a "free opportunity to try my bicycle" if my intent is to charge you for it as soon as you mount the thing. "Free trial" implies to anyone with common sense that you will receive a small supply at no cost in order to judge its effectiveness and then have the opportunity to decide to purchase more if you liked it.

Sensa's business model would actually be illegal in Canada (you can't require a consumer to take action in order to avoid a purchase). We should do that here in the US. Why does that practice seem okay to people? What if as soon as you walked into the grocery store, a bagger jumped out and dumped 50 things into your cart and then told you that you won't be charged for them if you simply put them back in their proper places on the shelf? Then, if you protest, they tell you that you should have noticed the fine print over the front door that tells you that you implied consent to this when you entered the store?

Thanks to the warnings posted on this site, I did NOT get involved with Sensa. Those of you who were ripped off can at least take consolation in the knowledge that you are helping others with your stories.

It is the companys fault, they are the crooks, they don't care whose money they are taking or hard they may be having it at home, and how badly they may want to lose weight and how long they have been trying. They now beleive someone and they get pushed down again, not nice to do to anyone. Barbara

I sure am glad I checked before I tried this product. I think these people are creeps, they don't even care if these people can afford this money they keep robbing them, I know I could never afford them taking that much money from me!
Barbara

gkenigmatic: But if fyou don't CONSUME the product, then you haven't tried it, and if you CONSUME it, then you can't send it back. Ergo, there is no actual free trial offered.

That's the most twisted, idiotic logic I've ever heard anyone come up with, and you should be embarassed for having said that. "Trial" does not refer to a simple period of time. It's only a trial if you TRY the product. If you don't TRY the product, then there's not basis to form the root of the word "TRIAL".

It's called "negative option billing" and was banned by the Canadian parliament in 1999. The Ontario government banned it in 2005. And how about not trying to dupe the consumer with "Terms and Conditions"? A straight-forward, honest sale doesn't need lengthy "terms and conditions".

And you, sir, need to kindly stop trolling for reactions. I've looked over your deluge of Complaintsboard comments, and you are evidently the master of posting things you have no idea about (ever heard of projecting?). You seem to have a snide rebuttal to offer for every complaint about every company on this board. You're either thoroughly anti-consumer, or you just really need to see someone who can offer you some professional counseling or medication that can help you channel your misdirected anger back toward whatever it is that's bothering you so much.

SENSA TERMS & CONDITIONS straight from the site copy and pasted. they are not long or confusing and they are available right beside the PLACE ORDER button:
You have a full 30 days to try your SENSA 2-Month Starter Kit. If you enjoy SENSA, do nothing and you will be billed for the 2-Month Starter Kit one low payment of $89.95 at the end of the free trial on 7/4/2011. That's a 35% SAVINGS off the retail price! If you decide to keep your 2-Month Starter Kit, you will be automatically enrolled in our SENSA AutoShip Delivery Service. As part of the SENSA AutoShip Delivery Service, you will receive a fresh 2-month supply of SENSA every 60 days at the low price of only $89.95 so you never run out. You will be charged this price every 60 days, billed to your credit card, plus $0.00 shipping and handling.

If for any reason during the 30-day trial period you are dissatisfied with your SENSA product, simply log in to your account at mysensa.com or call Customer Care at [protected] to cancel. You will need to generate a Return Merchandise Authorization (RMA) number and return all open and unopened product. Any free gift is yours to keep.

CA, NJ, and MN residents will be charged sales tax at time of purchase. Customer is responsible for return postage.

Questions? Contact a SENSA Customer Care Representative toll-free at [protected].

For anyone who complains they are stupid and cant read open your eyes people.

Personally, I believe Sensa works more like a Placebo effect than anything else. I mean, losing 20 pounds in 3 or 4 months is hardly considered quick weight loss. Just eat a little less and exercise a little more, you'll lose the same amount in the same time. And best of all, you won't have to worry about these ridiculous weight loss scams. I mean, come on, people. I just turned 18, and reading articles like this.. I feel like I have more life experience than 40-year-olds.

My name is Mike and the same thing happened to me.Sent the product back, but did not get the refund, and never will. A sales rep said in 15 days, the money would be refunded to my card account, but as of now nothing.They even gave me a return code which you needed to return the product . They are totally Bogus and need stopped by the State Attorney Generals Office of the State of Washington.

I also tried this product and was ripped off for lots of money--I went to my bank and cancelled my credit card and was issued another TRY and get this one you lousy company know better now!

I TOO GOT PULLED IN BY IT SAYING FREE TRIAL. I WAS ON LINE. I TRYED TO CANCEL ALSO I KEPT GETTING E-MAILS OFFERING TO LET ME USE IT FOR HALF OF THE PRICE. TRYED TO GET THE NUMBER YOU HAVE TO HAVE TO RETURN IT. DIDNT GET THAT EITHER. IM GOING TO SEND IT BACK ANYWAY AND WATCH MY CREDIT CARD AND DISPUTE IT HOPEFULLY I WILL CATCH IT...EVERYONE NEEDS TO READ THESE COMPLAINTS AND THEY WOULDNT ORDER THIS PRODUCT. I FEEL IT MAKES ME MORE HUNGRY..THANKS FAYE

they wudnt send it to me cuz i had a prepaid card. thats crazy

O M G! Y'All are so right, I ry to use my prepaid card and they reject it...Now I know why they did. They wants a credit card so they could do like they want...SCAMSCAM SCAM! This is why I Got a depit card to pay for all my online orders, I only pay for what I want. If it is free, then it is Free... Thanks for the Input on these scams.