Seven Corners
Reviews and Complaints

am surprised by all reviews and have clear doubts it is even accurate I suggest looking for BBB reviews.

experience with Seven Corner Insurance Company,

which has left me feeling deeply dissatisfied and concerned about their practices.

Since January 2023, I have been attempting to settle a claim with Seven Corner Insurance Company, but to my dismay, they have continuously delayed the process by repeatedly asking for additional documents. I have dutifully submitted all the required documentation, but they seem to have made no effort to respond or address my concerns. Their lack of communication and unresponsiveness have left me frustrated and anxious about the status of my claim.

I have tried reaching out to them via email and phone calls numerous times, but my attempts have been met with silence. It is disheartening to see such a lack of concern for their customers, especially when they are obligated to provide the services they have promised.

As a last resort, I filed a complaint with the Better Business Bureau (BBB) in the hopes that it would prompt a response from Seven Corner Insurance Company. However, even the BBB complaint has not elicited any reply from the company. My research on the BBB website has further revealed that my experience is not an isolated incident, as there are other customers facing similar issues with the company. It is distressing to see Seven Corner listed as a company with multiple complaints and no resolution, despite their claims of being the best insurance company, as highlighted on their website with a Forbes award in 2023.

I firmly believe that consumers should be protected from such fraudulent practices, and it is imperative that authorities step in to safeguard our rights as consumers. Misleading promises and lack of accountability from insurance companies can have severe consequences for individuals who rely on their services to protect themselves and their families.

I kindly request your intervention in this matter and urge you to investigate the actions of Seven Corner Insurance Company thoroughly. They should be held accountable for their misleading practices, lack of responsiveness, and failure to fulfill their obligations to their customers, as outlined in their policy agreements.

MOST ANNOYING THAT YOU WILL FIND THE COMPANY WILL RESPOND TO ANY REVIEW LIKE

(I will put in an escalation request to look into your claims. Our goal is for the Escalation Team to contact you within 10 business days (Monday - Friday).) THAT MSGS I GOT 2 MONTHS AGO ON GOOGLE REVIEW then you will find a new 3 or 4 Positive 5stars reviews after each negative Reviews what magic in all these company reviews 😂

First of all, I am not disputing the verbiage in the policy itself. My complaint is regarding the purchasing process of this policy right from the start and the use of multiple brand names to create confusion. I will post this under the under brand names so everyone will be aware that it is really the same company.

Half my overseas trip was ruined by a situation out of my control and I incurred hundreds of dollars of charges as a result. The entire airport in Manila was closed for the APEC summit meetings. I was relieved to know I had purchased trip insurance from a well-known company in Chicago, John Hancock Insurance—which according to the website included cancellation and delay.
Upon requesting the appropriate claim forms, the form itself says it is actually “American Modern Insurance Group”. However, after making sure that was the correct form it appears the forms are actually mailed to “Seven Corners”. I later found out that “Sever Corners” is only the processor of claims. It appears that multiple companies are involved and that they are simply using different names to confuse and mislead consumers.

My claim for trip cancellation was denied and I was advised (after several emails) to file an appeal under a different reason, trip delay. I spent countless hours filing out all the forms again and providing proper documentation and proof of such occurrence. The second claim with "John Hancock Insurance” was also denied. There were no responses to my emails, again for weeks. I also, placed many calls and emails to the “zero complaint team" at squaremouth.com asking for further clarification regarding my specific trip insurance policy that I purchased. After about a month I finally was given an answer, simply stating, that I was not covered for that reason under that policy.

Regardless of the writing in the policy, I am asserting that I was cheated and completely mislead into purchasing this insurance policy from the start. I am asserting that I was lead to believe I was purchasing from a prestigious name; John Hancock Insurance. This was clearly a bait and switch scheme and absolutely unacceptable. In addition, I was not made aware prior to my purchase the extreme limitations of this policy and that I would be dealing with multiple companies other than “John Hancock". This would have drastically altered my decision in choosing such a prohibitive policy from unknown companies.