SheetMusicPlus’s earns a 1.0-star rating from 0 reviews and 11 complaints, showing that the majority of musicians and music enthusiasts are dissatisfied with their sheet music selections.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Disappointing Experience with SheetMusicPlus: Lack of Communication and Customer Service
I am super displeased with SheetMusicPlus. It has been a month since I purchased a tiny book of Scriabin compositions and I haven't heard anything about when I will receive my order. This feels ridiculous to me. I mean, seriously, how hard is it to keep your customers informed? I sent them an email asking for information about my order, but all they could tell me was that it was on back order by the publisher. Why didn't they tell me that a month ago?! This is a prime example of wasting both my time and money. Honestly, who has a month to wait for one little book. It's just ridiculous.
In my opinion, SheetMusicPlus is lacking in communication and customer service. It's disappointing to have to wait so long for something that should be simple to deliver. I understand that sometimes things happen that are out of their control, but they could've at least kept me informed about my order. It's frustrating to feel like I'm in the dark about something that I've already paid for.
Overall, I would not recommend SheetMusicPlus to anyone looking for timely delivery and updates regarding their orders. If you're okay with waiting for an unknown amount of time to receive your purchase, then this might be the place for you. But if not, I suggest finding another supplier for your sheet music needs.
Disappointing Delivery Experience with SheetMusicPlus - No Solutions Provided
Ordered from SheetMusicPlus twice now and both times have had issues with delivery. They pointed the finger at the USPS and didn't offer any real solutions for the delayed delivery. It's frustrating that they don't stand behind their product. I ordered on December 2nd, but still haven't received it as of December 19th. When I contacted customer service, all they told me was to try another distributor. Disappointing experience all around.
Pros and Cons of SheetMusicPlus: A Comprehensive Review
The SheetMusicPlus website is a pretty good source for getting sheet music, but there are some drawbacks that you should know about. Firstly, it might be a good idea to consider getting your music spiral bound before purchasing, as this option is not always available and can be very useful to have. Secondly, be aware that most music does not come with fingering, so you may need to add this yourself if you require it. Another thing to be mindful of is that sometimes the notes can appear a little blurred, which can make reading the music more difficult. Finally, the shipping costs can be quite high, so you should consider purchasing individual pieces rather than entire books if you are on a budget. Overall, SheetMusicPlus is a decent site for buying sheet music, but it is important to weigh the pros and cons before making a purchase.
Is SheetMusicPlus Legit?
SheetMusicPlus earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for sheetmusicplus.com can be seen as a positive aspect for SheetMusicPlus as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of SheetMusicPlus's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Sheetmusicplus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sheetmusicplus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for SheetMusicPlus have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up SheetMusicPlus and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Sheetmusicplus.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While SheetMusicPlus has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- SheetMusicPlus protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Terrible Experience with SheetMusicPlus - Stay Away!
Yo dudes, lemme tell ya bout my terrible experience with this webshop called SheetMusicPlus. I was tryin to buy some real nice sheet music, spendin a pretty penny on it too. But then the sheets never came! I was like, "yo what gives?" So I tried to hit them up a bunch of times, but they never even replied to me. That's just straight up rude, ya know? So now it's all turned into this big mess with PayPal and I'm hopin I get my money back.
Honestly, I gotta say, stay away from SheetMusicPlus. It's a real toxic situation there. I ain't never had such a bad experience with an online shop before. It's just a major bummer, ya feel me?
SheetMusicPlus Let Me Down - Unreliable Shipping Service!
I bought some jams in SheetMusicPlus the day of my saint! Two books were the treat! But alas, they never came to me! I waited and waited, like a kid waiting for Santa, but December came and no books were on my stand. I asked them what's going on twice and all they gave me were sweet nothings! It's not fair! I thought they were pros when it comes to shipping but they failed me with flying colors! Don't do what I did, folks! Shop elsewhere and avoid the headache that these sheet crooks brought me!
Beware: My Experience with SheetMusicPlus
Okay, so listen here folks. I had an experience with SheetMusicPlus that wasn't so hot, to say the least. Back in August of 2022, I was trying to get my hands on a copy of Philip Glass' "Opening" from his Glassworks suite. And let me tell ya, that piece is no joke. It's got some tricky parts and I was feelin' pretty proud of myself for even attemptin' it.
But then, I started runnin' into some trouble. It seemed like somethin' wasn't quite right with the notation. And after some careful examination, I discovered that there were at least six mistakes in the sheet music that I had received from SheetMusicPlus. Y'all hearin' me right? Six! That's just plain unacceptable if ya ask me.
So, of course, I reached out to SheetMusicPlus to try and rectify the situation. But, wouldn't ya know it, they refused to give me a refund and didn't offer any other solution to my problem. I mean, c'mon now. That ain't how ya treat customers and musicians who are tryin' their best to learn and play a piece of music that means somethin' to them.
All I'm sayin' is, if you want to avoid any potential headaches and disappointments, don't rely on SheetMusicPlus as your go-to source for sheet music. There are plenty of other options out there that'll treat ya right and won't leave ya high and dry when things don't go as planned. Trust me on this one.
Disappointing Experience with SheetMusicPlus: Search, Customer Service, and Selection Issues
SheetMusicPlus, man, where do I even begin? I been using their website for a bit now and I gotta say, it's got some major issues.
Like, first off, why is the search all messed up? Every time I look for a piece or arrangement, I get different results and prices. Like, what the heck, SheetMusicPlus? Get your act together. And don't even get me started on the contact window not coming up in Firefox. Like, what kind of amateur hour is this?
And if that wasn't enough, their customer service is straight up garbage. They lost our order, man. Just straight up lost it. And when we tried to get some help from them, they were no help at all. Just a bunch of empty promises and no real action.
I will say, though, that their selection is better than some other sites out there. But it's still pretty limited. Like, come on SheetMusicPlus, give us some more options, ya know?
Overall, I gotta say I'm pretty disappointed in SheetMusicPlus. They got some serious bugs and issues they need to work out. If they don't step up their game soon, people are gonna start looking elsewhere for their sheet music needs.
Disappointing Experience with SheetMusicPlus: Order Cancellation Issues & Unacceptable Customer Service
Well, I gotta say, I wasn't too thrilled with my recent experience with SheetMusicPlus. I sent in an order, but then I realized I needed to cancel it pretty quick. But when I tried to cancel it, they claimed they never got my request! Totally frustrating, right? And to make matters worse, they still sent the order my way.
Now, normally, I wouldn't be too bothered by that. But here's the thing: I live in Europe, and sending that order back would've been a real hassle and expense for me. And that's just not cool, man.
I've bought from SheetMusicPlus before and never had any issues, but this whole mess has left a bad taste in my mouth. I don't think I'll be shopping with them again anytime soon. From now on, I'll take my business elsewhere.
Disappointed with SheetMusicPlus: Order Cancelled and Accused of Fraud Without Explanation
So, I decided to give SheetMusicPlus a try and placed an order through their website. However, when I later checked my order status, I was surprised to see that it had been canceled without any prior communication or explanation.
Feeling confused and frustrated, I contacted their customer support team to try and find out what was going on. To my dismay, the representative on the other end of the line immediately accused me of being fraudulent, without providing me with any clear justification for such a serious accusation.
As you might imagine, this was a particularly upsetting experience, especially since I had not done anything wrong and had simply tried to make a legitimate purchase through their website. To make matters worse, even though they had canceled my order, they had not refunded my payment, which meant that I had to chase after them to try and get my money back.
Overall, I have to say that my experience with SheetMusicPlus was a major disappointment. I would have appreciated more communication and transparency about why my order was canceled and the allegation of fraud was made against me. While I understand that there may be certain policies and procedures in place to prevent fraudulent purchases, I think it is important to treat customers with respect and provide them with clear explanations and justifications for any actions taken against them.
Terrible Experience with SheetMusicPlus: No Refund, Delayed Shipping Notifications and Excuses
SheetMusicPlus has been a bit of a hassle for me. I've been waiting on my order for seven months now and they haven't offered a refund at all. They keep blaming the publisher for the delay.
I was happy when they finally gave me an update today, but it was "notification" of shipping from the publisher. Basically, they were making sure to tell me that it's not their fault if it takes eight weeks to arrive to my remote location in Canada. It's funny because I've gotten scores from Japan or France before and they only took two days to arrive. Can you believe the excuses they're giving me?
Honestly, SheetMusicPlus is one of the worst companies I've dealt with. They're absolutely rubbish and I don't recommend shopping with them.
Terrible Shipping Experience with SheetMusicPlus: Order Delays and Incorrect Address
I have experience buying from SheetMusicPlus and unfortunately it was a terrible experience. I placed two separate orders, but both had issues with shipping. The first order was especially troublesome as it was shipped to the wrong zip code. This was a huge inconvenience as I had to wait an additional 25 days for it to finally arrive at my doorstep.
Unfortunately, my second order hasn't even arrived yet and it's already been 26 days since it was shipped. Even worse, it was shipped to the same incorrect zip code as the first order. Needless to say, I am extremely frustrated with this situation and have waited over a month since the date of purchase to receive my order.
In light of these issues, I strongly advise against purchasing from SheetMusicPlus. It's not worth the hassle and frustration that comes with dealing with their poor shipping practices.
Overview of SheetMusicPlus complaint handling
-
SheetMusicPlus Contacts
-
SheetMusicPlus phone numbers+1 (800) 743-3868+1 (800) 743-3868Click up if you have successfully reached SheetMusicPlus by calling +1 (800) 743-3868 phone number 0 0 users reported that they have successfully reached SheetMusicPlus by calling +1 (800) 743-3868 phone number Click down if you have unsuccessfully reached SheetMusicPlus by calling +1 (800) 743-3868 phone number 0 0 users reported that they have UNsuccessfully reached SheetMusicPlus by calling +1 (800) 743-3868 phone number
-
SheetMusicPlus emailsamy@sheetmusicplus.com99%Confidence score: 99%Managementmarketing@sheetmusicplus.com96%Confidence score: 96%Salesinfo@sheetmusicplus.com95%Confidence score: 95%Supportinvoices@sheetmusicplus.com94%Confidence score: 94%Salesdigital@sheetmusicplus.com94%Confidence score: 94%webmaster@sheetmusicplus.com93%Confidence score: 93%Itinvoiceorder@sheetmusicplus.com92%Confidence score: 92%Salesorders@sheetmusicplus.com91%Confidence score: 91%Saleshelpsmppress@sheetmusicplus.com88%Confidence score: 88%
-
SheetMusicPlus social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
- View all SheetMusicPlus contacts





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!