Shenzhen Basenton Logistics’s earns a 1.0-star rating from 1 reviews, showing that the majority of clients are dissatisfied with logistics services.
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shipping and freight forwarding
We gave them a shipment to move from China to Dubai, it was a 20' container. We proceeded only after checking their website and after a month long chat with the team.
However, we were cheated by them, and this was purely intentional. As per the process in shipping and freight forwarding, once the booking is done and the container has been loaded, the Draft B/L should be sent to the agent who has made this booking, so that he can confirm the details and approve for the same. But they did not send us the original draft B/L, and when the shipment arrived in Dubai, the documents were not the same as they sent to us earlier for approval. Due to this their partner agents in Dubai also charged us extra money. this has never happened with us by our other agents. This is clearly fraud! Upon asking them to refund our money as this was not agreed, they ask us for more shipments and they would refund from that! needless to say, these Chinese agents are totally fraud and untrustworthy.
Is Shenzhen Basenton Logistics Legit?
Shenzhen Basenton Logistics earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Shenzhen Basenton Logistics. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Basenton.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Basenton.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to Shenzhen Basenton Logistics has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Shenzhen Basenton Logistics Reviews 0
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Overview of Shenzhen Basenton Logistics complaint handling
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Shenzhen Basenton Logistics Contacts
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Shenzhen Basenton Logistics phone numbers+86 755 8222 3640+86 755 8222 3640Click up if you have successfully reached Shenzhen Basenton Logistics by calling +86 755 8222 3640 phone number 0 0 users reported that they have successfully reached Shenzhen Basenton Logistics by calling +86 755 8222 3640 phone number Click down if you have unsuccessfully reached Shenzhen Basenton Logistics by calling +86 755 8222 3640 phone number 0 0 users reported that they have UNsuccessfully reached Shenzhen Basenton Logistics by calling +86 755 8222 3640 phone number
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Shenzhen Basenton Logistics emailsoverseas.09@basenton.com100%Confidence score: 100%Support
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Shenzhen Basenton Logistics addressRm16A West Block Wenhua Bldg Shennan Rd East., Luohu Dist., Shenzhen, China
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Shenzhen Basenton Logistics social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all Shenzhen Basenton Logistics contacts
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