Horizon Transport
Reviews and Complaints

I’ve been driving for three years, never had an accident. January if this year a board flew off of a flatbed semi and shattered my windshield. I called my dispatcher who then had claims called. Reassuring me twice that they would appeal it the semi didn’t stop nor could I drive. Horizon kept telling me they couldn’t get the cad report. I got the cad report to send to them and still told me not enough information. Stated the caller was a witness. Horizon then wanted me to drive it to the next exit with a shattered windshield. Still charging me deductibles and plate fee even though I stated I wasn’t driving until they got it straightened out. I get the run around all the time. Think twice before you go, if your unit got damaged due to wind they would tell you it was in your possession.

Dave L's posting is spot on. I 'retired' after 25 yrs as a deputy sheriff. My son-in-law, an O/O semi driver, told me about Horizon. I applied online & was accepted. Traded my Taurus for an F350 dually, bought all required equipment, and headed to IN.

Orientation was a mess; very disorganized. Paid $1500 damage deposit, $25 drug test, $50 for tags, and $20 for magnetic placards. Absolutely hated the 'job' from first haul. Considered an "independent contractor", but nothing independent about it. Between DOT regs and Horizon policies, the only thing driver has control over is which load to take (and that's greatly restricted until you hit 25, 000 loaded miles.

I quit in March '16 after 28, 000 loaded miles. Last straw was a trailer tire blowout that was a ##### to fix on side of road. Thought of returning a few times, then think about how much I hated doing it and abandon the thought. Bottom line: they are constantly processing new drivers. There must be a reason for that.

Filthy older gentleman (50s/60s), was about to miss his turn during rush hour in a major US city so he cut across 2 lanes of traffic and ran 2 cars on to the exit ramp shoulder. The car in front of me caught up to him and flipped him off, and I watched the driver weave back and forth across the left lane and 3rd lane for about 2 miles while he flipped off the driver HE'D cut off. This guy made me ashamed to be a driver and represents exactly what the general public hates about truck drivers on the road. Horizon really needs to raise their hiring standards.

For anyone thinking of driving with Horizon Transport, as of July 1 they have a zero tolerance on any log violations. You will be fired regardless of tenure or history of no violations. My husband was fired due to something being omitted from their out-dated log software. Just one press of the enter key was the cause. He received no fines from the inspection station. His history of points was 0. So to those thinking of joining Horizon, I would suggest don't. For those already working with Horizon, you work just got alot harder and I would suggest having something else lined up.

I have been an independent contractor with Horizon since July 2007. There have been busy times and VERY slow times. If you have a family and think that you will be able to provide for them alone, it will be difficult. If your overhead is low and you can survive on about a 36% profit from each run, then it is a very rewarding thing to do.

There are always difficulties in this profession as the company (Horizon) does not have control when a unit is pulled or if the unit is not road worthy. There are times when you try and plan an outbound load and get a re-load. Re-loads are unpredictable and can be misleading. As in any business there are "bugs" but in my opinion Horizon has tried to iron those bugs out. Is everyone going to be happy...no, but after talking to other drivers from other transport companies, Horizon surpasses the other companies.

My advise is that if you are not content with this company, go elsewhere. I have chosen to stick with one transport company and that is Horizon Transport.

After reading blogs from other former horizon transport drivers, i have felt to be inclined to post my experiences as a drive away driver prior to, during and after my years with horizon transport. I first got into the drive away business in 8 / 1994 for morgan driveaway after being in o. T. R. Semi tractor trailer driving since 2 / 1989. My years with morgan driveaway went fairly smooth from 1994 through 9 / 2002 with the exceptions of a few minor accidents i was fairly liked by the management, staff and drivers of this company. Towards the last year with this company (Before they went bankrupt) i was asked to join in a dedicated division account to service a new customer new flyer city busses based in s. T. Cloud m. N. And crookston m. N. Managed by a dispatcher by the name of denny founts. Relunctant at first, i eventually decided to join on (They wouldn't leave me alone until i agreed to do so) . At this time, i was still considered as a driver employee. Fuel was still around from $0. 89 c. P. G. To $1. 00 c. P. G. Things went fairly well up until 9 / 2002, without too much forewarned notice morgan driveaway ceased operations and prepared to go bankrupt. I found myself without a job and very little settlement money to go home to my house in mason city i. L. (Which, just a month before, i had closed a deal on to buy) . Meanwhile denny founts had decided to take a job with horizon transport and take the new flyer city bus account with him over to this company. Once set up with horizon transport, he began calling up his former dedicated driving staff from morgan driveaway to follow him over there. I, being without a job and no income, decided to follow him over, even though it ment declaring myself as a contract driver instead of a driver employee. The first year or so at horizon transport went well although after a while denny founts had a falling out with the management with this company and either left or was asked to leave (I never knew which, or what eventually happend) . Shortly after this happened, horizon transport either gave up or lost the new flyer bus account. With denny founts gone, i also lost some inside support within the company but kept on to deliver motorhomes, trucks and busses. Under dispatcher mark blank. Business went fairly well the first few years under mark blank. After awhile though i started having a few accidents, some chargeable back to me, others not my fault. Majority of them in truckstop parking lots, none on the road (None d. O. T. Chargeable) some were failure to write up on my bill of lading at the time of pretrip visual defects already on the units and would be charged for them also. My last trip for horizon transport was in 12 / 2007. I picked up a motorhome at the wakarusa terminal going to bakersfield c. A. Got caught in an ice storm in oklahoma city o. K. Had to shutdown for 3 days before continuning on. Delivered late to bakersfield. Met another pickup driver at time of delivery (Who drove for another company) he was going straight back to elkhart i. N. I accepteda ride back. On the way back i found out that dispatch had a bobtail truck in l. A. C. A. To come back to the midwest i refused dispatch because it was a used bobtail tractor and due to weather conditions on the way out, i was afraid of problems getting it back to delivery destionation. On the way back, i got the message that i was to call safety and that there was no hurry to talk to them. When i did call them when i was accross the border back in indana, i was told by saftey that they had been reviewing my saftey record and that they had found six chargable accidents within the six year history of me driving for them and that there limit was only three, reguardless of how many years i had been with them. I had averaged 75000 miles per year with them every year. Due to the accident record, they could no longer use my services. I arrived back in wakarusa terminal and was told to come in to see mr. Drill seargent safety man tomorrow. The next day, i met with mr. Drill seargent safety man, and he repeated what he had said on the phone, and that a settlement would be made as soon as i turned in all my company equipment of which i did. The settlement amounted to $350. 00 to last me until i got home and found another job! I got home with less then $350. 00 and had to pay house payment car payment insurances utiliy bill and other bills etc. Did'nt find another job until1 / 17 / 08 in a factory. Since this incident i am no longer in a drive away career no o. T. R. Semi tractor trailer company will hire me because all my o. T. R. Driving experience since 1994 has been in the drive away business. And most companies now require at least the last 90 days in a semi tractor trailer cab to be concidered employable (Due to thier insurance companies requirements) . Spring 2008, i hired in at a fertilizer company in my hometown of mason city i. L. To fill anhydrous amonia tank trailers and to drive a tender truck to tender sprayers out in the field. This job lasts from late march through 1st of july every year. Summertime i go to a potato farm and driv a potato truck in and out of the field loaded with potatoes. This lasts from july 1st through aug. 15 th. In the fall, i dump grain trucks for the fertilizer company that i work for in the spring and alsowork for them during thier fall fertilizer season. Since i am declared part time employee, i can draw unemployment through the winter months. Due to my blacklisted history with horizon transport, i will probably never agin will drive o. T. R. For a trucking company or a drive awawy company ever again.