ShiptoNaija
Reviews and Complaints

They are scam, cheaters, fraud company. My itemsbwere delivered to them on 28th of August i waited one week to get update. They replied that i used wrong address meanwhilenthe address is correct and i was using them before covid 19.

They charged me for wrong address 9.99$, my package weight was 7 lb, they billed me 21.9 lb. They are smarter than fedex and amazon.

I requested reweight, they said if im wrong i will pay 4.99 $ per shipment. The moment i pressed ok, they added 4.99$ 6 times 3 for reweight and 3 for recount. I wonder how did they reweight and recount in just 2 seconds.

I left the items for them, imagine shipping items of 120$ AND PAYING 175$.

AVOID THEM. BIG FRAUD COMPANY.

ShiptoNaija is an amazing courier service that I recently discovered. I had a shipment that was held by a customer in the USA, and I was worried about how to get it back. But thanks to ShiptoNaija, they made the process so easy for me. They provided me with the necessary documents and took care of everything.

I was really impressed with their service. They didn't even open my goods, which was a relief. When they returned my shipment, I thought they might open it, but they didn't. They were very professional and respectful of my privacy.

Overall, I think ShiptoNaija is a great company. They are reliable, efficient, and trustworthy. I would definitely recommend them to anyone who needs a courier service. Keep up the good work, ShiptoNaija!

I gotta say, ShiptoNaija is the real deal when it comes to shipping. I've used a bunch of other companies before, but none of them come close to the level of service I've received from these guys. Shipping to the US and UK has never been easier, and I can always count on them to get my packages where they need to go without any hassle.

I'm in the export business, so I need a shipping company that I can rely on. With ShiptoNaija, I know that I'm in good hands. They make the whole process so easy and seamless, and I never have to worry about anything going wrong. It's such a relief to have a company that I can trust to take care of my shipments.

Just last week, I shipped some items to the UK, and I was blown away by how fast they got there. I sent the package on Friday, and it arrived less than five working days later. That's some seriously impressive service! I was so happy to hear that my customer received their package so quickly, and it's all thanks to ShiptoNaija.

Overall, I would highly recommend ShiptoNaija to anyone who needs a reliable shipping company. They're the best in the business, and I'm so glad that I found them. If you're looking for a company that will take care of your shipments and get them where they need to go quickly and efficiently, then look no further than ShiptoNaija. You won't be disappointed!

I must commend ShiptoNaija for their remarkable delivery service. A friend of mine suggested they would be a good fit for my shipping needs, and I must say I have not been disappointed. From the beginning of my interactions with the team at ShiptoNaija, I noticed impressive professionalism as they ensured that I was properly attended to and all my concerns addressed.

What amazed me the most is the speed of their delivery. Unlike many other delivery services, ShiptoNaija ensures all my packages are delivered promptly. I have never had issues with delayed deliveries and all my packages have always arrived at my doorstep within the expected timeline.

I also appreciate the online tracking feature which gives me access to real-time updates on the location and status of my packages. It is reassuring to know that the team at ShiptoNaija takes the safety of my packages seriously and implements measures to ensure their delivery is smooth and secure.

In my many shipping experiences with ShiptoNaija, I must attribute my satisfaction to their superb customer service. The team is prompt in addressing any issues I might have and is committed to ensuring my delivery needs are well taken care of. I am happy to say that I can confidently recommend ShiptoNaija's services to anyone in need of a reliable and efficient delivery service.

I recently used ShiptoNaija to ship a 23kg box, and I must say, I was disappointed with my experience. While their website promised prompt delivery within 5-7 days to Nigeria, it took a whole month for my shipment to arrive at the designated location. This delay caused me a bit of inconvenience as I had to wait longer to receive my package.

Also, the cost of shipping my box was quite steep. I ended up paying $713, which was way higher than I had budgeted for. The hefty price tag, in my opinion, was not commensurate with the service rendered.

The most frustrating part of the whole ordeal was that even after paying $405 for the shipping services, I still had to pay additional fees upon delivery. I was quite astonished to receive my package with a C.O.D fee attached, which I was not expecting. This left me feeling ripped off and dissatisfied with the whole experience.

In conclusion, while I appreciate ShiptoNaija's effort to provide shipping services, I cannot help but feel a bit let down by their performance. I would recommend that they improve their service and pricing to provide better value for their customers.

I recently discovered ship to Naija Lagos and was thoroughly impressed with the level of service received. From start to finish, the team at ship to Naija demonstrated a high level of professionalism and dedication. One customer service representative, in particular, named Fejis went above and beyond to ensure all my queries and concerns were fully addressed. Her attentiveness and follow up are a testament to the company's commitment to providing exceptional customer care.

I appreciated the speed of response and timely updates at every stage of the shipping process. It really put me at ease to know the whereabouts of my consignment whilst in transit. Ship to Naija undoubtedly sets a high bar for the standard of service that all logistics companies should strive to attain. I am confident that their impressive service will speak for itself and they will continue to earn the loyalty of their customers.

Overall, I would highly recommend the services of Ship to Naija to anyone looking for reliable and efficient logistics solutions. Their professionalism and commitment to customer satisfaction have definitely earned my trust and respect. Thank you, Ship to Naija, for a job well done! Modupe

My experience with Shiptonaija has been nothing short of impressive, and I'm excited to share my positive feedback with the rest of the world. As a first-time user, I stumbled upon their platform through a Google search as I needed to send a package from Lagos to the UK. Right from the onset, their claim of delivering within 3-5 working days caught my attention, and I proceeded to engage their services.

Fast forward to the 9th of April, and my package was promptly shipped to its destination in the UK. What really stood out to me was the exceptional speed with which the package was delivered, as just two days later, on the 11th of April, I received a text message notification that my package was out for delivery! This was nothing short of remarkable, and I greatly appreciate the swiftness of Shiptonaija's delivery process.

I found the staff at Shiptonaija to be incredibly helpful throughout the entire process, and they went the extra mile to ensure that all forms were correctly filled out, which eased my concerns about the shipping process. The courtesy and professional conduct of the Shiptonaija staff really resonated with me, and it reinforced the trust I had in their services.

In all honesty, I can't imagine a more exemplary service than what Shiptonaija provided. From the speedy shipment of my package to its expedited delivery, and the unwavering assistance of their staff, it was a seamless experience all around. Based on my first-hand experience, today I would recommend Shiptonaija to anyone looking for an exceptional international shipping service provider, and I will undoubtedly be using their services again in the future. Words can't describe how grateful I am for their exceptional service.

As a dissatisfied customer of ShiptoNaija, I can't possibly rate this company more than one star. Although it's clear that this isn't a fake site, my personal experience with their services has been horrendous. My package has been in transit from their Houston warehouse for over two months now, and despite paying for standard air shipping, I'm still unable to receive my items as of 17th May 2022, which is an extremely frustrating situation to be in.

The company's customer service has been nothing short of appalling, with story after story being fed to me to explain why my package still hasn't arrived. All of this has left me feeling like I'm dealing with a criminal organization, rather than a legitimate shipping company. The whole experience has been terrible, and I wouldn't recommend ShiptoNaija to anyone I know, let alone my worst enemy.

It's important to note that the service received by other customers may differ from mine, but based on my personal experience, I can't recommend this company. In fact, if you're considering using their services, my advice would be to steer well clear, as they're likely to cause more trouble than they're worth. Overall, my experience with ShiptoNaija has ended up ruining my life, and I'd hate for anyone else to go through the same situation.

My experience with ShiptoNaija has been extremely frustrating and disappointing. As someone who has made several purchases with this company and had high hopes for their services, I can safely say that ShiptoNaija is the worst I have ever dealt with.

Despite paying for AIR shipping, one of my items has been in transit for a month while the other has been sitting in their warehouse for 3 weeks. This has left me feeling incredibly frustrated and disheartened, as I had expected better from ShiptoNaija.

To make matters worse, I have tried to get in touch with the company multiple times via phone and email but have yet to receive a response. This lack of communication has left me questioning the legitimacy of the business.

Overall, I would strongly advise against using ShiptoNaija. The poor service, slow delivery times, and lack of communication are all major red flags. If you are looking for a reliable and trustworthy shipping company, I would suggest looking elsewhere.

Recently, I came across an unpleasant experience with a new eBay member who had requested a purchase from me. This individual did not submit payment and sent an address for delivery that was suspicious. A quick search revealed that the supplied address belonged to a company known as ShipToNaija. After reading a few reviews on different forums, including TrustPilot and BBB, I was able to confirm that my apprehensions were valid, and this particular buyer was attempting to conduct a scam.

It was clear from the feedback of other users that ShipToNaija is a company that lacks ethical principles and is actively involved in fraudulent practices. Their intention appears to be to slyly extort money from unsuspecting individuals. Given the increasing prevalence of online fraud, it is essential to be cautious when it comes to sharing personal and financial information online. It is advisable to read the reviews of companies before entrusting them with your personal data or hard-earned money.

It is essential to know that certain credible firms such as ShipToNaija exist, which devote their efforts to providing honest services and secure transactions. Therefore, it is crucial to do your research carefully and select reliable firms that will ensure that your transaction goes smoothly. In conclusion, always practice due diligence when it comes to online transactions, reviewing all companies and individuals before making any purchases and sharing your personal details.

It's unfortunate that I have to share my experience with ShiptoNaija (shiptonaija.com) with you all but I have to say, I was thoroughly disappointed with the turn of events with this company.

I was in the process of selling my laptop on Facebook marketplace when I received an interested buyer who provided me with an address for ShiptoNaija's Atlanta location. In my naivety, I shipped my laptop to this address as the buyer had given me some form of reassurance of payment.

However, after shipping my laptop off to this location as per the buyer's request, I was devastated to receive a fake PayPal confirmation for payment. Yes, you heard that right - fake! The buyer had successfully scammed me and they were nowhere to be found.

Of course, my first point of contact was with ShiptoNaija themselves. After visiting their Atlanta location and explaining my situation, I was told they could not assist me with this issue and instead advised me to file a claim on their website or even place a call with the USPS (United States Postal Service).

Unfortunately, it's been a disastrous experience with ShiptoNaija and I for one can say I'm completely dissatisfied with their service (or lack thereof). The fact that this company would allow such fraudulent activities to take place is disgusting and utterly appalling. I've even had to file a police report in addition to working with PayPal and the USPS to try and recuperate some payment.

In sum, I do not recommend ShiptoNaija to anyone and I hope that they make improvements to their operations to prevent others from finding themselves in this kind of situation.

My experience with ShiptoNaija (shiptonaija.com) has been extremely frustrating and disappointing, to say the least. It pains me to say that they have not delivered anything to me and have made false promises every step of the way. I strongly recommend that you stay away from this company. Do not waste your time or money with them!

I am deeply disappointed with the service I have received from ShiptoNaija. They have been holding my shipments, numbered 21320 and 21839, hostage for over a month and one week now. And to make matters worse, the customer service representatives that I have spoken to, Oge, Adeyemi, and Princess, have all lied to me. They have been completely unprofessional and have not provided me with any information or updates regarding my shipments.

I am appalled at the dishonesty and lack of transparency that this company has displayed. They have stolen my $1700 USD and have given me nothing in return. I urge you to not trust this company with your shipments or your money. Their lack of integrity and accountability is alarming, and I will be reporting them to the Better Business Bureau and filing a lawsuit against them.

As a first-time shipper, this experience has been a complete nightmare, and I do not want anyone else to go through what I have gone through. I implore you to choose a different company for your shipping needs. ShiptoNaija has proven to be untrustworthy and unreliable. Do not make the mistake of trusting them with your valuables.

Upon review of ShiptoNaija's website and services, I unfortunately had a less than positive experience. While they do offer an "urgent purchase" option, I experienced a delay in my order that seemed to stem from what I perceived as unnecessary and dubious excuses. Their customer service attempted to explain the delay by stating that they needed to verify payment information, which seemed strange given the urgency of my request. Additionally, once my order was shipped, I did not receive detailed tracking information which left me feeling uneasy about the status of my shipment.

While I cannot speak to their physical presence in the US, I was left questioning their legitimacy as a company. It is possible that they are taking advantage of customers and operating in a fraudulent manner. Given my experience, I would strongly advise others to think twice before utilizing their services. It is important to trust and feel secure with those businesses that we choose to engage with. I hope that ShiptoNaija can improve their practices and gain the trust of their customers. In the meantime, I plan on reaching out to the relevant authorities to ensure that my concerns are addressed.

Shiptonaija is like the bomb.com when it comes to shipping. I've been using them for a hot minute now and I gotta say, they're the real deal. My business has been blowing up like crazy since I started using their service. I mean, it's like they sprinkle some magic dust on my packages or something because they always arrive on time and in perfect condition.

Their website is super easy to use too. I'm not the most tech-savvy person out there, but even I can navigate it like a pro. And if I ever have any questions or issues, their customer service team is always there to help me out.

Plus, their prices are totally reasonable. I don't feel like I'm getting ripped off every time I ship something. And they offer a bunch of different shipping options, so I can choose the one that works best for me and my budget.

Overall, I'm just really stoked on Shiptonaija. They've helped me take my business to the next level and I couldn't be more grateful. Keep up the good work, guys!

As someone who has used ShiptoNaija's services three times now, I can confidently say that I've had a positive experience each time. The entire process is incredibly easy and affordable, making it a no-brainer for anyone looking to send items domestically or internationally. What really sets ShiptoNaija apart, though, is their reliability - each shipment arrived quickly and undamaged, which I cannot say for all shipping companies I've used in the past.

Beyond their services themselves, I've found their customer service to be commendable. Any question or concern I had was met with a quick response and satisfactory resolution. In short, I have a lot of trust in ShiptoNaija as a company - they're clearly devoted to serving their customers well and making shipping as painless as possible.

While my experiences have been nothing but positive, I also appreciate that ShiptoNaija offers insurance options for those who want to insure their shipments in case things don't go as planned. It's great to have the peace of mind that if something were to happen, I'm not on my own to deal with the consequences.

Overall, I'd highly recommend ShiptoNaija to anyone in need of shipping services. They've earned my business for the long-term with their affordability, reliability, and willingness to go above and beyond for their customers. Keep up the good work, ShiptoNaija - you truly are the best!