ShopRTACabinets’s earns a 2.6-star rating from 5 reviews, showing that the majority of home renovators are somewhat satisfied with cabinetry.
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No Cabinets, No Refund, No Contact
Please do not order from them! It is just a scam! Any positive reviews you see was written by them as part of their scam! I order cabinets on September 20, order #[protected]. Their website states that they will ship in 2-8 weeks. I contacted them during that time to request a status update. Occasionally they would respond and say that they would ship soon. No cabinets as of November 25th. I contacted them to cancel after 8 weeks and no response. I have emailed and left phone messages daily since November 16th confirming that I have cancelled my order and I want a refund. No response. Here are the signs I should have heeded: 1- You can't talk to a person, ever. You can only leave a message or send an email. 2- They only accept full payment e-checks up front, no credit cards, which means you can't dispute with your card company to get your money back. Please, save yourself a headache and don't order at all from them!
Failure to provide the
Prior to placing my order i asked the company the expected shipping time on the cabinets. I was told by Mary it would be 2-4 weeks. I placed my order on March 31 and paid a 2-Day Quick Ship fee which purports to get the cabinets on the truck within two days of the payment clearing.
I was told on April 9th by Mary that she would check on my order and get back to me. She never did.
I again contacted them on 4/22 and they responded that this was the first time they heard there was a problem and that they would ship the cabinets to me this past week.
I have tried repeatedly through multiple ways to contact ShopRTACabinets and they have ignored every ticket, email and phone message.
kitchen cabinets
We ordered kitchen cabinets on 7/17/14 on line, order #[protected], for a total of $3745.09 From ShopRTACabinets.com and fully paid by electronic check since they do not accept credit cards, ( Should had been the fist clue that something was not right ) It had a promised delivery date of 3-5 weeks, after 6 weeks of no delivery and no word from the Co. I...
Read full review of ShopRTACabinetsIs ShopRTACabinets Legit?
ShopRTACabinets earns a trustworthiness rating of 47%
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ShopRTACabinets protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Failure of product Delivery/No Refund
I ordered kitchen cabinets from ShopRTACabinets.com on 5/26/14 and paid just under $6000. Their website looked good, with great customer ratings. They do not take credit cards, but only direct bank account payments (this should have been a red flag). The website promises delivery in 2-5 weeks. Of course the cabinets were not delivered in that time, and it...
Read full review of ShopRTACabinets and 20 commentsNon delivery of items
May 2, 2014 my order was placed and payment received by the company. I paid with a cashier's check. Received a confirmation email May 6th stating items would ship in 2-5 weeks. NO items were ever sent. According to "my account" with the company's website, the order is still "pending". I have emailed company multiple times. They do not accept phone calls 'to keep prices low'. I have never received a response from the company.
The complaint has been investigated and resolved to the customer’s satisfaction.
ShopRTACabinets Reviews 0
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Overview of ShopRTACabinets complaint handling
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ShopRTACabinets Contacts
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ShopRTACabinets phone numbers+1 (888) 340-2227+1 (888) 340-2227Click up if you have successfully reached ShopRTACabinets by calling +1 (888) 340-2227 phone number 0 0 users reported that they have successfully reached ShopRTACabinets by calling +1 (888) 340-2227 phone number Click down if you have unsuccessfully reached ShopRTACabinets by calling +1 (888) 340-2227 phone number 0 0 users reported that they have UNsuccessfully reached ShopRTACabinets by calling +1 (888) 340-2227 phone number
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ShopRTACabinets address323 E Wacker Dr # 108, Chicago, Illinois, 60601, United States
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ShopRTACabinets social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all ShopRTACabinets contacts
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