Skrill
Reviews and Complaints

FAHAD REHMAN SAYAL

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what is the major problem with skrill, why its team is so lazy, why they can hurt someone fellings, on your website you asked us have you any problem? but you only asked questions not resolved it .i have 20 euru in my account now there is 9 euru what is going on there .please help me out i m so worried .understand my problem its not the issue to 20 euru its issue how you experts to solve people major problems.where are my 10 euru, taht send to that email [protected]@undergrad.nfciet.edu.pk please return my money without any action against skrill.resolve my issue as soon as possible.

hi, I have been started to work as a freelancer three weeks ago and at that time I have been asked by a employer to open a skrill account and I did it as she said.
then she said that to start the project you should pay USD 30 as a deposit and after 4 days she will pay both my deposit and my USD 175 as typing payment but she cheated me and I lost both my money and deposit. As I have only account name so how you can help me to complain this person to police.

On Mon Oct 15 12:28:07 CEST 2018 USD 30 (TRY 182.92) was transferred from your Skrill account ([protected]) to Tamaeva ([protected]@yandex.ru).

Your Message: Hi, this is deposit fee for plan 1 typing program from [protected]@gmail.com

Transaction ID: [protected]

Where the hell is my deposit? 17 emails, forms etc no one responce, paid my deposit and nothing in my account? I have tryde everything to contact them but nothing. Got 17 automaticall emails, youre case is etc etc... and ive u want u can respons to reply or open youre case. Called, emailed, what now? I want my money back to my bank or into my account. My id is also under review for more then 2 weeks?

No transfer fee? No hidden fees? No fee at all? Don't you believe it.
Years ago I got a prepaid Skrillcard because I didn't really needed a creditcard but sometimes it came in handy. Over the years I used it less and less. Every once in a while the Skrillcompany urged me to log in in order to keep my account alive, which I did.
Last month, I urgently needed to buy a planeticket and my usual paysystem was temporarilly out of order. So I transferred money onto my Skrillcard. And then found that my attempt to pay was rejected. I then wanted to withdraw the money and found I couldn't. I contacted Skrill in London (from Holland where I live) to find out that I had to get a written statement from the aircompany that I had made no reservations in order to annull or wait for thirty days to get my money back automatically. The aircompany refused. I had to wait.
After thirty days I found out that not only Skrill charges over € 5, - to withdraw money but charged me for three years of 'maintenance'. All of a sudden.
They never once sent me a bill for maintenance. The employee I spoke to made no mention of any fees, maintenance or otherwise. And now, at the very moment they could get their greedy fingers into my no longer empty wallet they just took it. In the end I'm left wist just over € 4, -, less than 10% of the orginal amount I put in last month. I know it's not a huge amount I lost but that's not the point. This reeks of a scam. If I was obliged to pay a maintenance fee they should have charged me before and not just urge me to keep my account alive.
Once I was pickpocketed in town, this feels just the same: like theft.

Skrill has confirmed the withdrawal of funds to my State bank of India account on 06 Oct 18 but money is nowhere to be found. Multiple reminders and requests for response have not be replied. I only get an auto reply that my query is recd. But no other response is being received. My financial commitments are failing and costing me money and reputation, but looks as if no one is listening or caring. Pls help

Skrill is the worse online payment I have ever seen, it is a big shame for them to block your accout and dont let you to withdrawal and wasting your time.

Its been 2 weeks now that I have sent all the documents they asked for to verify my account so I can deposit my trading account by skrill but I wish I never knew skrill.

I've loss my trade position because of this damn skrill and now I want my money back but they dont let me to access my account, I've sent almost 50 emails to them But no response.

I have sent them my bank statement to verify my accout for the 4th time and they are calling it a mobile bill and just rejecting me, thats funny when they don't know the difference between a mobile bill and a bank statement.

I don't care about verification anymore, I just want my money bank to my bank account and they are just keeping for no reason and blocked me.

Its like they are the owner of the my money now and I'm the one to wait for them as long as they want.

Skrill is the worse, it does not deserve any star, they better to close their company.

#Skrill is stealing.

I have emailed Skrill over a 100 times they send only a case number nothing else.

They do not actually read your email.

I cannot log into my account at all so for them to tell me how to fix it is a joke.
To be able to fix it you have to be able to log into your account.

This has been going on 11days now. Am unable to contact them directly as I live in South Africa. All the numbers when you dial say you have dialed the incorrect number.
I would like the money that is in my account.
That is it.

You will see on the 12th I registered a complaint.
To date Skrill have either blocked me as I am sending plenty of emails.
I cannot access my account at all.

I have requested they phone me as their numbers on www.are incorrect. Or unable to contact as I am from South Africa.

a) cant log in or access my account
b) they say either email address or password wrong(that helps)
c) Please just reset email to original email address
d) I shall take money and you can close account

Money deposited into my Skrill account unable to get passed go. Have emailed [protected]@skrill.com over a 100times no feedback only a number saying received message.

They dont respond they dont read the emails. Skrill is a genuine scam.

My skrill account is [protected]@gmail.com Have used them previously but contact is impossible. Response even worse.

I withdrew funds from skrill account on the 28/08/2018, but havent received the money yet. I have sent emails to them and posted on their facebook, but no response i get about what happened to my money. I dont have money to make international call, hence i am relying on emails and facebook. Evertime when i send them an email, i get an automated response with a reference number and that would be it. I have never got any feedback from skrill team about my inquery. I am urgently need that money for my medical costs and skrill is not taking me serious. I just want to get my money, that s it.

Hi,
After the transaction of deposit amount I couldnt login my account.but there is no customer care and no even reply from skrill after a week long. help me.
Dear Baskaran Sivan,

Your account has just been credited with AUD 130 by .

Amount: AUD 130
Skrill Transaction ID: [protected]
Transaction ID: [protected]

To view your balance, sign in to your Skrill account.

Best Regards,

Skrill

Since June 8th I am waiting for a withdrawal that I made in my account on skrill.com, to my debit card, this usually takes only 3 days to appears on my statement, I have made withdrawals several times and never had problems, when I complained I had an answer from skrill.com that the transaction was successful, and they sent to me ARN number (74171698162000013740934), but my bank responded that there is no deposit on my card with that reference, unfortunately I still have nothing on my account. After so much complaining the skrill.com sent me a form for my bank to fill out and for me to send to skrill.com but my bank refused saying that skrill.com should provide their SWIFT to my bank then they can track the transaction, skrill.com also declined, are in case 351USD that I so much need, help me what to do.

Hello,
I'm very frustrated due to the constant rejection of my documents...you ask for bank statement I sent it to you as a JPEG image through my pc YOU REJECT after waiting in line at the bank for 2 and a half hours and also paying the bank a fee for the receipt ! WHAT IS WRONG ...you wouldn't let me widthraw what is rightfully mine...the other option was the tenant agreement I sent it while it was very clear yet you still rejected ...
To be honest I was warned about Skrill by a friend had an account with you who stated how you clearly locked his acct robbing him of his 150£ (I can provide the name)...now I feel your just trying to do the same thing here ...why don't you then let me access the little balance on my acct then I delete and leave you alone ...I honestly feel harrased ...do you honestly know how it feels to wait at the bank for almost 2 1/2 hrs !
Just to be told REJECTED!
One day you'll get sued for what your doing ...you never know how this world works you dispise someone today and tomorrow they may be ahead of you...just do what is right ... kindly I don't want to waste any more time ...just return what's mine ...and I'll leave you alone
My email is [protected]@gmail.com

Warm Regards
Chris,

[protected]
I tried to confirm my identity and location on Friday and my driver's license was immediately confirmed. However, my utility bill was not confirmed for name reason
My name is Ojo, James Oluwatoyin.
The three names were on the confirmed driveris license.
My utility bill is carrying Ojo Oluwatoyin.
When I was registering my account with Skrill, I was asked for First and Last names which are James and Ojo respectively.
That is the reason for the seeming discrepancy.
Please, if this information does not satisfy you guys, please return my $260 back to my account.
When I was uploading the money, I saw $850 as maximum limit. When the upload was completer, my account was disable and I was surprised to see $171 as maximum. Please return my money if you will not validate my account.

I log a case to skrill helpdesk but service rendered is very poor. They should have informed earlier to submit the proper documents to remove f2a token instead. They keep calling my mobile from oversea just to do troubleshooting steps for a simple f2a token. Don't they use their nutshell brain to think porperly before they roll out their plans to resolve issuse? What if the custormer doesn't want to pickup an oversea call? They inform me that will terminate the case if can't contact me via my mobile. What kind of policy is that?

I forget my skrill account passworldi try many times to reset this but faild because skrill donot send me code on my phone that I can use to change fo my passworld I email many times on skrillhelp but nothing receve plzzzz resolve my problenm because I want transfor my money in my hot forex account for not transforing I have a loss my skrill id is ([protected]@gmail.com) my phone number is +[protected]

I was told there was a security alert placed on my account and a hold was placed on the transfer of funds. This is an enormous inconvenience to me as I have opened a new email account as asked. My old email address was brian.[protected]@yahoo.com and the new email is: [protected]@gmail.com
I received a phone call to change my email and I did so; why am I being ignored for the past 24 hours?
This is not acceptable and I want this resolved today. My telephone number is [protected] or [protected].
I am demanding action on this today.

Brian McGuire

Date of incident:14Jul2018
Client no:[protected]
Description incident: no response at all after sent document for verification/several support ticket raised but but no response at all/my transferred amount still in Skrill account (locking status).
Desirable resolution: kindly process immediately for my account verification or I may request to refund the remaining amount that still in Skrill account.

Kindly look into it and hope can hear from you soonest. Thank you.

I opened my account on skrill and did some withdraws and deposits then they asked for verification and blocked my account and I've been sending my pension documents my id and other official papers and all are getting rejected! I need my money back! Everything is verified unless the location and all papers are getting rejected! Wth is this app! I already sent official papers more then 20 times! They are all rejected! It is me! I opened the account and sent my id my fave pic my driving liscence and pension document that i requested specially from the company i work in that has my address and phone number and name and all other info and uploaded it jpeg with all corners shown and still got rejected! Wtf people! Open my account and give me back my money!

On the 17th May I opened an account depositing £250. I was then asked for identification to verify my identity. I have no passport (ran out 10 years ago) I don't have a photo driving licence (old style paper one) and my credit card bills are paperless so I couldn't show them. When I tried logging into my account I was told to contact skrill. After numerous emails over the past month I have got no further and still not received my money. I have replied to emails but they come back as undelivered. I was told to ask my bank what had happened to my money as I had an email with a receipt to say it was refunded, when I showed it to my bank it was a receipt for my £250 deposit. I had another email to say the money was still in my account but when I tried logging in was told it was closed and asked for identity verification. I hope this can be sorted asap as I am on holiday from the 28th and would like this back as spending money