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Smart Airfare
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www.mysmartairfares.com

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2.5 7 Reviews 6 Complaints
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Smart Airfare Reviews 7

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Smart Airfare Smart Airfare LLC is the bomb!

Smart Airfare LLC is the bomb! They've been super helpful and quick to respond. Big thanks to them!

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Smart Airfare to book our flights

to book our flights. We were looking for affordable airfare options and *** provided us with some really good deals. He was very patient and answered all our questions. We were able to find the perfect flights that fit our budget and schedule.

The website of Smart Airfare LLC was easy to navigate and had a user-friendly interface. It was simple to search for flights and compare prices. The website also provided detailed information about each flight, including the airlines, departure and arrival times, and layovers.

The booking process was smooth and hassle-free. *** guided us through each step and made sure we understood everything. He also helped us with additional services like seat selection and baggage allowance. We felt confident that we had made the right choices for our trip.

Overall, our experience with Smart Airfare LLC was excellent. *** was professional, knowledgeable, and friendly. He made the whole process of booking flights stress-free. We would definitely recommend Smart Airfare LLC to anyone looking for affordable and reliable airfare options.

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Smart Airfare *** was super helpful and patient and polite!

was super helpful and patient and polite! He saved me from hurricane weather! What a great employee y'all have!

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Smart Airfare It was great dealing with the team and support

It was great dealing with the team and support. They helped me a lot with my refund because of some reasons I needed to cancel tickets. I am very thankful. Great job! It was a good experience. Thanks.

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Smart Airfare I had good service with this company

I had good service with this company. They got me the flights I needed, and followed up with me to make sure everything was good. Even after I came back they asked how my trip went.

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Smart Airfare They charged me EXACTLY $100 more

They charged me EXACTLY $100 more. I should have and could have booked directly through the carrier for less. Buyer Beware. I know flights are more expensive these days, and had been tracking the prices. I saw this website in my searches and called them based on their advertising of "calling them for the best rates". Shame on them. I know better next time. Bottom line: after they tell you the carrier, hang up and book it yourself.

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Smart Airfare I tried to find the airline's phone number to change my reservation and these guys answered

I tried to find the airline's phone number to change my reservation and these guys answered. They tried to charge me $600 for changing my reservation and then an additional $123 for fuel and taxes. They managed to change the reservation online, but when I confronted them about being a scam, they canceled the reservation completely. Thankfully, my credit card declined both charges, but I'm concerned that others may not be as fortunate. It's a complete scam! Avoid using them!

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Smart Airfare Complaints 6

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Smart Airfare This here's another complaint 'bout Smart Airfare

This here's another complaint 'bout Smart Airfare. They charged me $162 for luggage and assigned seats, not $119 like they said. Got an email from Smart Airfare ***) sayin' they gonna give me a refund of $595 in *** days. But what 'bout the extra $162 that Allegiant says ain't refundable? Why'd they cancel my flight reservation? And why'd the Smart Airfare rep say the whole dang flight got canceled?

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Smart Airfare On July 30th, my hubby booked a flight for us to *** to celebrate our Anniversary

On July 30th, my hubby booked a flight for us to *** to celebrate our Anniversary. Unluckily, my hubby got covid and was in the hospital and eventually passed away. They told me I'd get a full refund 'cause of the circumstances. It was booked through my smart air fare. I ain't got nothin' yet and been gettin' the run around ever since. The total for both tickets were $774.00. The confirmation they sent to my email is BCN7TW. I really wanna get my money back 'cause that's what they told me. I'm grieving the loss of my hubby and shouldn't have to worry 'bout this.

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Smart Airfare On June 26, I booked airline tickets from an undisclosed city to St. Petersburg.

On June 26, I booked airline tickets through Smart Airfare LLC from an undisclosed city to St. Petersburg. It was a round trip on Allegiant airline, scheduled for October 16 and return on October 20. However, on October 15, when I tried to check in and get my boarding pass, I was told that my reservation had been cancelled. I called the booking agency, and a Smart Airfare representative informed me that the entire flight had been cancelled.

In order to clarify the situation, I contacted Allegiant directly. They informed me that the flight had not been cancelled, but a credit voucher had been sent to the booking agent at their request. Feeling confused, I called Smart Airfare again. They assured me that I would receive a refund of $595 within 15 to 30 days. However, I had also purchased additional carry-on luggage and assigned seating, which cost an additional $119 and are nonrefundable.

Now, I am left wondering if Smart Airfare is a legitimate agency or if I have been scammed and am now out of $714.

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Is Smart Airfare Legit?

Smart Airfare earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Smart Airfare to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Smart Airfare is known for their high standards and safety. If you're thinking about dealing with Smart Airfare, it's wise to check how they handle complaints.
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Smart Airfare On June 11, I bought plane tickets from Smart Airfare LLC for $668

On June 11, I bought plane tickets from Smart Airfare LLC for $668. Then, on October 3, I reached out to the airline to double-check the tickets like Smart Airfare LLC told me to, and guess what? They said the tickets got canceled! Can you believe it? So, I had a chat with the airline and ended up buying new tickets straight from them. After that, I went ahead and disputed the charges with my credit card company. Now, here's where it gets interesting. During the credit card company's investigation, Smart Airfare LLC had the nerve to tell them that I canceled the tickets on October 3. Can you believe that? It's a total lie! I never made any such call. The first time I found out about the cancellation was when I called the airline to confirm. So, I did some snooping around on the ComplaintsBoard.com website and found out that other folks have had similar complaints. It seems like Smart Airfare LLC is playing a sneaky game of booking tickets and then canceling them. And the worst part? They keep the money because they have this no cancellation policy. Can you say shady?

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Smart Airfare I was trying to check in with a certain airline for my boarding pass

I was trying to check in with a certain airline for my boarding pass. Received a message to speak to an agent. Visited their site and clicked the contact number, hidden under an ad – a big error! I thought I was speaking to the airline to resolve my issue. They wanted to charge me $121 just for check-in and boarding. Furious! The agent insisted on immediate payment to avoid future fees. I almost gave my card details, address, and phone number. They demanded a non-refundable agreement and an email promising no complaints. Realizing it was a scam by SmartAirFare, not the airline, I didn't proceed. I eventually got my boarding pass directly from the airline's official site at no cost. Found out through ComplaintsBoard.com that others had similar problems. I'm planning to get a new credit card to prevent further issues. What a hassle!

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Smart Airfare I had to call a number to use my Companion Fare code on Alaska, but I accidentally got connected to an Agent who pretended to be an airline

I had to call a number to use my Companion Fare code on Alaska, but I accidentally got connected to an Agent who pretended to be an airline representative and made a booking on Alaska Airlines on 4/19/22. However, I didn't receive any confirmation from the airline or see my reservation in my mileage account. When I checked my bank statement, I noticed an unauthorized charge of $221.20 from "Bliss Journey." I called the original phone number multiple times, but each time I called, they gave me a different company name and domain name. Sometimes they even hung up on me when I asked for more information about the company. Many of their website domains were insecure and didn't have a travel license number as required by law. According to Alaska Airlines, *** made my flight booking using a fake email address of *** from IP address 182.64.43.3 in ***. I spent the whole day calling this fake travel agency and waiting for hours on Alaska's customer service line. As a result, I lost my companion fare, which would have given me a discounted ticket, and had to rebook my family at a higher fare. I'm really upset that this agency is scamming customers who want to book directly with the airlines. They go by different names like Bliss Journey, Smart Air Fare(s), Air Trip Advisor, and more. The representatives provided me with multiple phone numbers: *** [protected]-4237. Although they promised to send me an email confirmation for a refund, I haven't received any credit for my companion fare pass or a full refund for my booking. They haven't even sent me an email confirming the refund. ***I want this company to be reported for their deceptive business practices and for scamming innocent people.

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About Smart Airfare

Smart Airfare (mysmartairfares.com) is a reputable online platform that offers a wide range of services and benefits to travelers seeking affordable and convenient airfare options. With a strong track record and positive customer reviews, Smart Airfare has established itself as a reliable and trustworthy resource in the travel industry.

One of the key advantages of Smart Airfare is its user-friendly interface, which allows users to easily search and compare airfare options from various airlines and travel agencies. The platform provides a comprehensive overview of available flights, including details on prices, departure times, layovers, and more. This enables travelers to make informed decisions based on their specific preferences and requirements.

Smart Airfare also stands out for its commitment to providing the best possible deals to its customers. By leveraging its extensive network of airline partners and industry connections, the platform is able to offer competitive prices and exclusive discounts that may not be available elsewhere. This ensures that travelers can find the most cost-effective airfare options without compromising on quality or convenience.

Furthermore, Smart Airfare prioritizes customer satisfaction by offering exceptional customer service. The platform's dedicated support team is readily available to assist users with any queries or concerns they may have, ensuring a smooth and hassle-free booking experience. Whether it's providing guidance on flight options, resolving booking issues, or offering travel advice, Smart Airfare goes above and beyond to ensure that customers receive the assistance they need.

In addition to its user-friendly interface, competitive pricing, and excellent customer service, Smart Airfare also offers a range of additional features and benefits. These include the ability to set price alerts, allowing users to monitor and receive notifications when airfares for their desired destinations reach a certain price point. This feature is particularly useful for budget-conscious travelers who are looking to secure the best deals.

Overall, Smart Airfare (mysmartairfares.com) is a trusted and reliable platform that offers a comprehensive range of services to help travelers find affordable and convenient airfare options. With its user-friendly interface, competitive pricing, exceptional customer service, and additional features, Smart Airfare is a go-to resource for individuals seeking a seamless and cost-effective travel experience.
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Overview of Smart Airfare complaint handling

Smart Airfare reviews first appeared on Complaints Board on Aug 5, 2023. The latest review Smart Airfare LLC is the bomb! was posted on Aug 15, 2023. Smart Airfare has an average consumer rating of 1 stars from 13 reviews. Smart Airfare has resolved 0 complaints.
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  1. Smart Airfare Contacts

  2. Smart Airfare phone numbers
    +1 (888) 316-7360
    +1 (888) 316-7360
  3. Smart Airfare emails
  4. Smart Airfare address
    17662 Irvine Blvd Ste 9, Tustin, California, 92780-3132, United States
  5. Smart Airfare social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 11, 2024
  7. View all Smart Airfare contacts

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