Better Fares UK
Reviews and Complaints

I gotta say, Better Fares UK is the real deal! Their service is top-notch and I highly recommend it. The driver was right on time and the coach was spotless. Booking was a breeze and communication was a cinch. I'll definitely be using them again in the future.

I recently had an experience with Better Fares UK (betterfares.co.uk) and it wasn't a good one. I had accepted a job from them, but they kept changing the details of the trip. When I spoke to the client, I found out that the information I was given by Better Fares UK was all lies.

To make matters worse, they cancelled the booking less than 24 hours before the trip was supposed to take place. This left me with costs that I had already incurred and no booking to show for it.

Overall, I was extremely disappointed with my experience with Better Fares UK. I would not recommend them to anyone looking for reliable and trustworthy travel services. It's important to do your research and choose a company that you can trust to deliver on their promises.

Used better fares to get 40 people from Heathrow to Southampton. Driver was on time and helpful. Will use again. Thanks better fares.

So, I had a really bad experience with Better Fares UK. I booked a hen party for 15 girls and paid a deposit of ?80. But when the day came, the driver didn't show up and we were left stranded. I tried calling the company multiple times, but every time I called, they would hang up on me. It was really frustrating and I felt like they didn't care about their customers at all.

I kept calling the office, but no one ever got back to me. The staff were really rude and unhelpful. I don't think I've ever been treated so badly by a company before. I wouldn't recommend anyone to use this company, they're just not worth it.

I'm really disappointed with the service I received from Better Fares UK. I'm not going to let this go until I get a full refund. It's just not fair that they took my money and didn't provide the service they promised. I hope that other people don't have to go through what I did.

I recently used Better Fares UK (betterfares.co.uk) for my transportation needs and I must say, it was a great experience. I had the pleasure of working with Zia, who was absolutely wonderful. I needed transportation to and from the Cheltenham Gold Cup in 2023, all the way to Belgium. Zia was very communicative leading up to the day of the event, which helped alleviate any stress I had about making sure my clients had reliable transportation.

The driver who picked us up was very courteous and careful, which made for a comfortable and safe ride. To top it off, the driver even put on some good music for us to sing along to! The pickup from Cheltenham was well managed, despite the usual rush at the end of the event. The driver stayed calm and collected, which made for a stress-free experience.

Overall, I would definitely use Better Fares UK again and would even request the same driver. The service was top-notch and the communication was great. I highly recommend them for any transportation needs.

Better Fares UK is a great company to use for your transportation needs. I recently had to arrange transport for a group of 24 people and I was a bit nervous about it. However, Zia, the person I spoke to at Better Fares UK, was really helpful and put my mind at ease.

The driver, Billy, was also really cool and laid back. He let us play our music and even allowed us to have a couple of drinks. The vehicle was really reliable and comfortable.

If you're planning on booking with Better Fares UK, my advice would be to make sure you choose a location that's easy to get picked up or dropped off from. A carpark or hotel drop off area would be ideal.

Overall, I had a great experience with Better Fares UK and would definitely recommend them to anyone in need of transportation services.

I recently had a terrible experience with Better Fares UK (betterfares.co.uk). I booked a trip with them and unfortunately had to cancel within 48 hours of booking. To my surprise, they refused to give me my deposit back, even though they never stated that it was non-refundable. I was extremely disappointed and frustrated with their lack of transparency.

To make matters worse, the customer service representative I spoke with, Amy Mills (which I suspect isn't her real name), was extremely rude and unhelpful. I tried to speak with a manager, but they refused to let me do so. It was a terrible experience overall.

I strongly advise against using Better Fares UK and trusting them with your money. They are not to be trusted and I hope they are held accountable for their fraudulent behavior. It's a shame that they would steal ?195 from me and refuse to give it back. What goes around comes around, and I hope they learn their lesson. Avoid, avoid, avoid!

Hey guys,

I just wanted to share my experience with Better Fares UK and their affiliated companies. Let me tell you, it was not a good one.

I actually paid to become an affiliated taxi company with Better Fares UK, and they promised to make me a website and provide me with job opportunities. Well, let me tell you, the website they made for me was absolute rubbish. The system was horrible and I never received any worthwhile jobs from them.

Whenever I complained about not getting any work, they would send me jobs that were not even worth doing. And when I refused to do them, they would blame me and say that they had sent me work but I didn't want to do it. What a load of rubbish!

I also want to warn you about their other companies, Cab Transfers UK and Taxi Quoter UK. I wouldn't trust them either.

So, if you're thinking about becoming an affiliated taxi company with Better Fares UK or using any of their other companies, I would strongly advise against it. They are a rubbish company and you will only end up wasting your time and money.

Take care, and be warned!

Better Fares UK, also known as betterfares.co.uk, is a company that offers minibus hire services. They are a sister company of Nationwide minibus hire. I recently had a bad experience with them and I feel that it is important to share my story with others.

I had booked a minibus for a trip with my friends. The company took a deposit of £279 from me. However, just 12 hours before our scheduled departure time of 4am, they cancelled the booking. I was extremely disappointed and frustrated as I had made all the necessary arrangements for the trip.

To make matters worse, I have still not received my refund from them. I have been trying to contact them through WhatsApp, but they have blocked me. Their accounts team does not take calls and seems to leave half an hour before I call multiple times a day. This has been a very frustrating experience for me.

I believe that this company is a fraud and needs to be stopped. They are very rude and unprofessional. I do not expect to receive my money anytime soon, but thankfully my bank is helping me with the situation.

If anyone else has had a similar experience with Better Fares UK, I would like to invite them to join me in taking legal action against the company. We need to take them down and make sure that they do not continue to scam people like this.

In conclusion, I would not recommend using Better Fares UK for any minibus hire services. They are unreliable, unprofessional, and have terrible customer service.

I was in a bit of a pickle when I found Better Fares UK. The trains weren't running for an event I was attending, and I needed to find a way to get there. Luckily, Better Fares UK offered me a very competitive price for a mini bus on a return journey. I was pleasantly surprised by how thorough they were with their confirmations leading up to the day. They made sure I had all the necessary information, including the driver's contact details.

At first, I was hesitant to use their services because I had read some negative reviews. However, I found them to be absolutely fabulous! The driver was on time and the vehicle was clean. The driver was also very friendly and gave us his card in case our phones ran out of battery or anything during the night. This was a nice touch and made us feel safe and secure.

When it was time to be picked up, the driver was right on time. He was also very pleasant to chat with on the way back. Overall, I had a great experience with Better Fares UK and would definitely use them again if needed. I would also recommend them to anyone who needs a mini bus.

I wouldn't recommend using Better Fares UK. They took my booking and didn't show up with anything. When I asked for my money back, they refused. It was a frustrating experience and I wouldn't want anyone else to go through the same thing.