Spice Place
Reviews and Complaints

Never received order, no response. No response to emails or phone calls. Order # 370851-8 ordered on-line 5/16. amt: $35.17 which includes s/h. Emailed several times, called, no answer.

I placed my order for 5 Lemon and Herb seasoning 24oz. I order for my 5 24oz Lemon and Herb seasoning hasnt been shipped and I've tried on multiple occasions to call the number provided and left messages also sent an email without any response. Place seems to be a scam.

Have YET to receive my paid for order Ordered my spices (Order Number: ***) 29 April at 1:20 pm from them my account has been charged the amount of $258.10 and still have yet to RECEIVE ANY SPICES. Sent out first email 10 May at 11:04 am with NO ANSWER/REPLY no will answer the phone either. Sent out another email 17 May at 12:00 pm still NO ANSWER/REPLY. I JUST WANT MY MONEY BACK OR THE SPICES

My order got shipped back to the facility. I never received the items or a refund. I placed in order in May and my order was shipped out and then shipped back to the facility without ever making it to my home. I never received a refund for these items despite several attempts at communication with the company. I have emailed and left voicemails for the company with no response. I just want my money back for the items I never received.

Placed an order on August 28 still have not received shipping info or product as of September 30th emailed(2) about the situation and called no Reply. Spent $151.21 no product or information pertaining to my order at all. Can't get anyone to respond to my emails on voicemail that I have left. It has been over a month and nothing from the company. I would like a refund at this point because that is bad business. Order date August 28th today is September 30.

Missing items from original order. I placed an original original order on April 04 and two items were missing; 2 x *** Instant Dry Yeast, 2 1lb 464g packages (***) (value not delivered $18.62). Spice Place is claiming that a replacement was sent when nothing was received. The order has not been fulfilled yet and I'm still waiting for the 2 missing items. Moving forward, I am requesting for a refund or a replacement for actual missing items. Best

I never get any info about my product or my messages I am wanting my money back Because you guys never ever write back for nothing don't buy dont I am mad at this time because they just take my money and literally never ever get response for any message or email or nothing Any tracking number My order was placed the October 27 I was pay over $180 dollars Including shipping cost for 12 meat tenderizer And never get it I already send you guys like 6 different emails with no response So o don't regiment you for nothing

Placed an order on 1/6 Never received an update nor the order. When called they said they will ship new order but never got it. I placed an order on 1/6. Never got it. When I called two weeks ago the representative said they will ship me 4 small jars instead of 2 big ones because the manufacturer did not have the big ones. Never got them. Now I've been trying to call and cannot get anyone on the phone. Left a message, sent an email with no luck. Will like to get my order or get a refund. Impossible to reach anyone. I don't. know if this company is a scam

I placed 2 months ago. It still has not shipped and I cannot reach them to cancel it Order # *** placed on 10/25 for some Chili powder in the amount of $36.19. After a month, I called them and emailed them through their website. They never responded. In the past week, I called and emailed them a second time. They will not respond to my contact. The order is reflecting "back order" on their website. I have found the product elsewhere and want to cancel my order, but there is no way to do so, and they will not answer my calls- I can't even reach a person when I try to call

After several text messages, have not heard any responses to date. Telephone number on website is not their phone number. Around the end of August, I placed an order on Spice Place website for a bottle of Salad Supreme, total cost with shipping $29.05. Received confirmation order information (#***) but to date have not received my order. I have sent 3 text messages and no response to none of them. I called the number on their website which is [protected] and it is not their number. It belongs to some company that sells Viagra. I feel at this time that I have been scammed and would like to find out if they are legitimate before I notify my credit card company. I have no other way to contact this company. Please help me to expedite this matter as soon as practical.

Purchased 4 exotic spices. Paid for priority shipping but never received them. The company is unresponsive to emails and doesn't return calls. Order placed on 9/12 included 4 units of Spaghetti Sauce Mix, Italian Herb 20.5oz 581g (01215) totaling $43.56 USD. With shipping at $8.84 USD via USPS Priority Mail, the grand total was $52.40 USD, charged to my credit card. The manufacturer confirmed the item was discontinued in January . The seller's website lists them on backorder, yet they seem unavailable. It appears the seller is listing items they don't have in stock, which is a common and frustrating online issue. I wasn't even informed about the backorder status and have been waiting for the delivery that should have taken only a few days. After checking the order on their site, I've reached out multiple times and left messages, but received no reply.

On 04/22, my order of Minced Garlic 48oz 1.36kg was replaced with 10 jars X 48oz of Minced Garlic in Water. On 04/22, I ordered 10 jars of Minced Garlic 48oz 1.36kg (dry). Order Number: [Redacted] Sub-Total: $85.60USD Shipping: $37.16USD via UPS Ground (2 x 23lbs 10.4kg) Total: $122.76USD My credit card was charged on the same day and on 04/28, I received 10 jars of Minced Garlic in Water as a replacement without prior notice. I wouldn't have ordered this watery version that's commonly available, has a different shelf life, less garlic content, and needs refrigeration. It also cost more than other retailers. I reached out for a partial refund but got no reply. Returning it wasn't feasible due to the pandemic and high shipping costs, as I had already paid $37.16. I now seek a full refund of $122.76.