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Spinnaker Resorts

Spinnaker Resorts review: Reservations

C
Author of the review
2:37 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

This is a complaint about your customer service and reservation.
The service rep lied to me about my room upgrade. And when I ask to listen to the call she refused to do so. She wants to charge me extra money that I was told I did not have to pay. I upgraded from a 2bedrm to 3bedrm condo. And when I question her about it, she became very rude. She refused to let me speak with a manager or anyone higher than her.
Thank you
Carol K.

Desired outcome: I want the upgrade at no additional cost like it was told to me.

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  1. Spinnaker Resorts Contacts

  2. Spinnaker Resorts phone numbers
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    Owner Reservations and Services
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  3. Spinnaker Resorts emails
  4. Spinnaker Resorts address
    35 DeAllyon Avenue, Hilton Head Island, South Carolina, 29928, United States
  5. Spinnaker Resorts social media
  6. Laura
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    Nov 20, 2024
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