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Spirit Incentives

Spirit Incentives review: Definitely a scam! 7

S
Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Definitely a scam. (FYI, I'm not a rookie to travel/timeshare promotions.) Received the promotion. Registered my destination and 3 dates of choice. (This used up 2 of the 12 months time allotment so far.) When attempting to make the final booking (this used up 150+ minutes of cell phone time because they keep you on hold hoping you'll give up) there was no availability for flight out of my city, the next city, or even my state. Even from NYC. They would not budge on date changes; they kept pushing me to change my destination to Orlando. Wanting the Reno destination that I chose, I kept reaching for cities they "had available" for flight. Chicago was the closest city. The flights were 2 layovers there, 2 layovers back. Being advised that "the trip is now in the system" and I can not change the itinerary now, either I take it or forfeit. Forfeiting with Spirit Incentives and getting the registration refund is by far the best option. How they keep their license must be a very fine line.

7 comments
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mike jaxn
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Mar 24, 2008 9:43 am EDT

Yeah they better get me my refund or im sending in the top lawyers in my state and flordia to shut them down

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lorenzo cruz
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Apr 14, 2008 9:51 am EDT

Why do these timeshare companies still using myspirittravel if indeed this is a scam? Where's their sense of honesty and integrity? I was awarded the same free travel by Geoholiday here in Canada. While I'm still waiting for the response to my on-line registration, I am so discouraged now to proceed with any payment for bookings, even if they say it's refundable. Why wouldn't I take these reactions seriously, more importantly I guess why would GEOHOLIDAY and other time shares company stop using myspirittravel? As far as I know, all these runs counter to what they have been promoting, definitely affecting negatively their credibility. I'm now even more inclined to just stick to what we do with our travel plans, i.e., get cheaper travel packages as oppose to buying timeshares. Still have to see more reasons to change the way we travel. Not so convinced yet with what Timeshares promised to offer otherwise, especially with SCAMS like these.

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eddie
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Aug 04, 2008 4:15 pm EDT

I just booked my vacation to Las Vegas. I didn't get the exact date I chose but they were able to get me a flight. The only complaint I have is that I have a really short time there. I arrive late and leave early and that only gives me one full day there. I guess you get what you pay for in this case.

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Nicole
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Sep 20, 2008 12:37 am EDT

I just had to let you know what Spirit Incentives has done this time and boy
are they in trouble now... We finally got our trip to the Bahamas and low and
behold they left us stranded in a forien country with no place to say, we had a
package deal and got the flight but they never paid for the resort. So when we
get there they tell us that we have to pay for the resort and then told us to take it up
with the agency that booked us... it was just a way to get our money, because I
called the resort the day before we left and they said oh don't worry it was
part of a package deal so you won't have to pay... well we get there and
they tell us we have to have our credit card and they are going to charge
$135.00 a night, lol I went off on them and said HELL NO! if I'm going to
pay that price I will go to the Westin and stay in luxary... they put us once
again out in the middle of BFE with no way to get around and no way to eat
unless we walk to god knows where... so we ended up in Port Lacaya and stayed in
the Sheraton we got a good price and the people there were great and we were
within walking distance to everything didn't even have to take a cab any
were...So please be aware if ya'll use them that they can put you into
a forgien country with no place to stay... And if you don't have a credit card with enough money on it you could be sleeping on a beach somewhere...We have reported this to the
Minister of Tourism in the Bahamas so that he knows what this company is capable
of and that the people at the resort tried to trick us into staying there and
paying for it all our self... I got and email from him and there will be an
investigation... I'm just tired of them thinking that we are easy prey...
so please be aware if you use them...

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chris
Colchester, US
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Dec 23, 2008 10:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Let me tell you, it is not worth all the trouble unless you have nothing else to do! It takes a lot of time (more than 3 months) on the phone paperwork back and forward and in the end we got nothing for all the time we invested in it. We were promised a free 2 night stay in a hotel which we decided to use to go and visit our son. You cannot just go any time. It is pretty much on their terms, they give you the dates. We paid the taxes for the two night stay but when we got to the hotel it was closed due to an Ice storm. You would think they would notify us and/or find us another place. Nothing! We were on our own. I cannot imagine what we would have done if we were not able to stay with our son. When I called to get a refund for the taxes paid I was told that I will not be refunded.

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Josie aguir
Midland, US
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Sep 24, 2009 12:45 am EDT

i received a free 3 day 2 nght trip to 3 different states and i already paid for my taxes i sent a check and they already cashed it. I still have not heard from them to set my dates please anyone help me Im afraid i have been scammed after reading all of these comments. I did not look into this company till now and I have tried to send a email and that email address is no good. Does anyone know how to get a hold of someone there?

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Melissa Rodriguez
PR
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Mar 13, 2010 5:29 pm EST

Thank God i have found this page. I was trying to convince my husband to have a vacation trip and it was for free but, now i'll think about it twice! Tahk's.

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