Splendid
Reviews and Complaints

I bought a top from Splendid 15 days ago, but I haven't received any updates on my order. I've sent them multiple emails, but they haven't responded yet. I'm starting to wonder if this company is legit or not. It's frustrating that they don't offer cash on delivery as an option, and we had to pay online. I hope they can resolve this issue soon.

Splendid is a company that I would not recommend dealing with. Their returns policy is a real pain in the neck and it seems like they don't want anyone to use it. I had to return an item from Australia all the way to England and it cost me more than the item itself. It's a real shame because I was excited to receive my purchase, but it turned out to be a disappointment.

The website itself is easy to navigate and the products look great, but the customer service is lacking. I had a few questions about my order and it took forever to get a response. When I finally did get a response, it wasn't very helpful.

I also noticed that some of the items on the website were out of stock, which was frustrating. It would be nice if they could keep their inventory up to date so customers don't waste their time browsing items that aren't even available.

Overall, I would say that Splendid is not worth the hassle. There are plenty of other online retailers out there with better customer service and more reasonable return policies. Save yourself the headache and shop elsewhere.

I ain't never gonna buy from Splendid again, that's for sure. I got myself a jumpsuit from their website, but it didn't say nothin' 'bout it bein' a "final sale". I even checked my online order and it didn't say nothin' 'bout it either. So, I contacted their customer service, but they still won't take it back. I even got proof and all, but they still won't budge. So, I had to go and dispute it with my credit card company. It's just a big ol' hassle and I ain't got time for that.

I gotta say, I had a pretty rough experience with Splendid. When I had an issue with my order, I couldn't get a hold of anyone to help me out. All I got was the same old email over and over again. And don't even bother trying to call them - there's no phone number to be found. It's like they don't even care about their customers!

To make matters worse, the sizing is all over the place. One day I'm a medium, the next day I need a large. And it's not like anyone at Splendid is gonna help you figure it out. They just don't care.

And here's a real kicker - if you buy something on sale, it's final sale. But they don't bother telling you that until you're already checking out. What a scam!

Honestly, I'd say just avoid Splendid altogether. It's not worth the hassle.

I went to Splendid Store in Chicago and bought 3 tops. They told me that the clothing is amazing and there was a sale going on, so I thought why not? I got 2 tanks and an Oprah shirt. The first time I wore one of the tanks, I found a hole in the fabric in the front. I was disappointed, but the store staff was really helpful and exchanged it for a new one. However, after 4 months of occasional wear, the second tank got a similar hole in the front. I was really frustrated at this point. Then, to make matters worse, I found a hole and a run in the armpit of the Oprah shirt which also had occasional wear. I was really disappointed and decided that I won't shop there anymore. It's a shame because I really liked the style and quality of the clothing, but the durability just wasn't there.

So, I gotta say, I was pretty peeved at Splendid when I first got my joggers. They were so dang soft and comfy, but after just a week of wear, they started getting holes in 'em! I mean, come on, I spent a pretty penny on these things, and they're already falling apart? I shot off an email to customer service, but didn't hear back from 'em for weeks. I was about ready to write 'em off completely.

But then, outta nowhere, I finally got a response from Splendid. They apologized for the delay (which, I mean, fair enough, COVID's been messing everything up), and offered to replace my joggers for me. I was pretty surprised, but also pretty happy - I mean, it's always nice when a company makes things right, you know?

So, yeah, I'm still a little annoyed that my original joggers didn't hold up as well as I'd hoped, but I gotta give Splendid props for stepping up and fixing the problem. And honestly, the replacement joggers they sent me are just as soft and cozy as the first ones were, so I'm pretty pleased overall.

I recently made a purchase from splendid.com during their final sale. I was excited to receive my order and was pleased with everything except for one item. Unfortunately, the item I received looked worn and was extremely wrinkled. I was disappointed with the condition of the item and decided to reach out to customer service for a refund.

After several back and forths with customer service, I was informed that they were unable to provide me with a refund due to the item being final sale. While I understand their policy, I was disappointed that they were not willing to make an exception given the condition of the item I received. It's difficult to determine the condition of an item when ordering online, and I was disappointed that the item I received was not in the same condition as the other items I ordered.

To make matters worse, the customer service representative I spoke with used passive aggressive language in her response. This made me feel even more frustrated and disappointed with my experience with splendid.com.

Overall, while I was pleased with most of my order from splendid.com, I was disappointed with the condition of one item and the response from customer service. I hope that in the future, they will be more willing to make exceptions for items that are not in the expected condition and that their customer service representatives will be more professional in their responses.

I recently bought a summer dress from Splendid's website. The dress was advertised as having free shipping and free returns, which was a big selling point for me. However, when the dress arrived, I was extremely disappointed with the quality. The fabric felt cheap and the color was completely different from what was shown on the website. I decided to return the dress using the included Fedex return label.

Unfortunately, when I went to drop off the package at the Fedex office, I was told that the label was incomplete and they couldn't accept it. I tried calling Splendid's customer service line, but I was never able to get through to anyone. I also sent an email, but I never received a response. In the end, I had to pay for my own shipping label and return the dress that way. I included a receipt and explained the situation with the missing barcode return label.

Despite my efforts to contact Splendid, I never heard back from them. It was incredibly frustrating to deal with such terrible customer service. Eventually, I received a refund for the dress, but it was definitely not the hassle-free experience that I was promised. I learned the hard way that the "free shipping and free returns" policy isn't as straightforward as it seems. If you're thinking about buying from Splendid, be sure to watch out for these issues.

Splendid clothing is usually more expensive than other brands, but that's because they use better fabrics. I was looking for a pair of Ace & Jig overalls and found a similar style at Splendid. They were on clearance for $100, so I was a bit hesitant to buy them. But I knew I wouldn't find the Ace & Jigs anywhere else, so I took the plunge. The overalls arrived quickly, but unfortunately, they didn't fit me. I was disappointed, but I decided to try and get a store credit. I emailed Splendid, and to my surprise, they agreed to give me a store credit "just this once." I was so grateful and thanked them profusely.

When I sent the overalls back, I called to make sure they received them. The gentleman I spoke to told me that since they were a final sale item, I would only get a store credit. I was okay with that, but then I noticed that I had been refunded instead! I was so surprised and happy that they went above and beyond to help me out. They didn't even charge me to ship the overalls back.

I can't guarantee that Splendid will do this for everyone, but I can say that they treat their customers well and want to keep them happy. The quality of their clothing is worth the extra cost, and their customer service is top-notch. I will definitely be shopping at Splendid again in the future.

I recently bought a Grayson Sherpa jacket from Splendid during their final sale. Before making the purchase, I did my due diligence and checked the material and washing instructions. The jacket was made of 100% poly and was washable, so I went ahead and bought it. Along with the jacket, I also purchased baby clothes worth $100 as a gift.

When I received the items, I removed all the tags that were pinned on (not sewn in tags) so that I could wash them before wearing. However, when I went to wash the jacket, I noticed that it had a dry clean only tag on it. I was disappointed and felt like I had been misled. I reached out to Splendid to see if they could refund the item.

The first customer service representative I spoke to seemed like a human bot with canned responses. She said she would check the washing instructions, but I had already seen the tag and asked for a refund. I felt like this was a bait and switch tactic. However, she refused to work with me, so I asked to speak to a supervisor.

The customer service manager I spoke to suggested that I take the jacket to an organic dry cleaner. I was already aware of how to locate a business that I needed. She then went on to say that she "would have" made an exception and returned the jacket, but I had taken the tags off, rendering it unsaleable. I found this laughable because we were talking about a single tag on a string that was connected with a little safety pin. Are these tags in short supply at their clothing company?

I have been a huge Splendid fan for a long time, but after this experience, I will never purchase from them again. I feel like they don't care about their customers' satisfaction. It's a shame because I used to love their clothes.

I recently had a bad experience with Splendid. I wouldn't recommend using this website for any purchases. I had issues with my payment going through, and when I tried to contact customer service, I didn't receive a response. It seems like this company is not trustworthy. Additionally, I had trouble tracking my package and the information was not visible. Overall, I would advise against using Splendid for any online shopping needs.

I tried to get in touch with Splendid, but it was like trying to find a needle in a haystack. No phone number to call and no email address to send a message to. I was really frustrated because I needed to get a refund for something I bought from them. But when I finally found a way to contact them, they vanished into thin air. I never heard back from them and I never got my money back.

I wouldn't recommend buying anything from Splendid. They seem like a bunch of crooks who don't care about their customers. If you have a problem with something you bought from them, good luck trying to get any help. They'll just take your money and run. It's really disappointing because I had heard good things about their products, but now I wouldn't trust them as far as I could throw them.

In conclusion, stay away from Splendid. They're not worth your time or money. There are plenty of other companies out there that actually care about their customers and will help you if you have a problem. Don't fall for their scam and don't let them take advantage of you.

! I'm so mad right now. I mean, come on, how hard is it to send out an order? I've been waiting and waiting and nothing. And then when I try to get in touch with them, they just ignore me. It's like they don't even care about their customers. I'm never shopping here again.

After readin otha reviews and havin my emails bounce back, i think i been scammed. I ordered sum clothes from Splendid (splendid.com) and ain't heard nothin back from them. I'm hopin they come through, but i ain't too confident. It's a shame cuz i was lookin forward to rockin some of their gear. I'll update this review if i hear anythin back from them.

I gotta say, I wish I had checked out the reviews before I went ahead and bought this thing. But hey, what can you do? Now I'm stuck with a telescope that's about as useful as a paperweight. Seriously, don't waste your hard-earned cash on this thing. I tried and tried to get it to work, but it's just a glorified toy. Save yourself the trouble and look elsewhere. This item is a total dud.

So, I spent more than $150 on Splendid.com and I gotta say, I'm pretty disappointed. I've been trying to get in touch with them for a while now, but it seems like they're avoiding me. I've tried emailing them, but the emails keep bouncing back. I even tried using their Contact Us form online, but all I got was an error message. And when I tried calling them, the number was always busy. What gives?

Honestly, I wouldn't recommend Splendid.com to anyone. Unless you want to waste your money, that is. It's a shame, really, because I was really looking forward to my purchase. But now, I'm just left with a bad taste in my mouth. I wish they would at least respond to my messages and let me know what's going on. But it seems like they don't care about their customers.

Overall, I'd say stay away from Splendid.com. There are plenty of other online stores out there that actually care about their customers and will respond to their inquiries. Don't make the same mistake I did and throw away your hard-earned money on a company that doesn't give a damn.