Suncoast Property Management’s earns a 3.0-star rating from 4 reviews, showing that the majority of tenants and property owners are somewhat satisfied with management services.
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Past due
I was informed for months that a Manger would be calling me about charges. Some of the charges are for No freon in the a/c which could have been not done when the last tenant moved out but they are charging me for it. Then the pipes in the master bathroom had to be replaced again nothing I did wrong. Now I'm being charged 450.00 in late fees even though I have been calling and emailing and to no avail NO ONE has tried to assist or call back. I have attached where I was told they would be looking into and then taking off the late fees. This is by far the craziest thing I've been through my rent has never been late and I should not be charged.
a tree from the house next door to me a 7523 Canaveral rd Jax fl 32210 mangemange by SunCoast reality has fallen in my yard due to a storm on
a tree from the house next door to me a 7523 Canaveral rd Jax fl 32210 mangemange by SunCoast reality has fallen in my yard due to a storm on Dec 24, 2020, Christmas eve. I have made 2 attempts to contact SunCoast about the problem and have never received word back, the people who rent the house from Suncoast also called twice to report the problem, Suncoast will not return my calls about the problem and the tree is still there. I would like them to remove the tree from my yard and clean up the mess.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
I began looking at rental properties the end of April beginning of May after giving my 60day notice, Suncoast had a rental in Palm Coast
I began looking at rental properties the end of April beginning of May after giving my 60day notice, Suncoast had a rental in Palm Coast. I filled out their application of $65 per person and sent them all of my personal information via email. They never called me nor did they ever answer their phones, communication was totally through email, which took them for ever. I finally got to do a walk through of the rental about a month later. They had received all the documentation they needed SEVERAL times by email and fax but kept telling me one thing or another was missing. I made several attempts to contact them via phone and email no response at all. I'm glad I only lost $130 dollars of my money I would not recommend this company to my worst enemy. Very unprofessional!
The complaint has been investigated and resolved to the customer’s satisfaction.
We are so terribly sorry that was your experience with our company. We were experiencing extremely high application volume and were processing them as quickly and efficiently as possible but often times did need additional documentation in order to process your application. I am happy to discuss this further to see if there is anything we can do to rectify this situation for you. If you'd like to discuss, please give our offices a call.
Suncoast Property Management has owed me money now for months. I am requesting prompt refund by Suncoast Property Management to me of the deposit for my rental property in the amount of $2,350.00 to my home address that I paid out of pocket as part of the closing costs when this property was sold on 2/10. For months this company has been unresponsive, put me off, and delayed in this matter. Most recently, they told me that the check was mailed and that I need to wait 3 weeks for the check to get from Florida to California. I was told that if the check did not arrive at that point, they would cancel the check and overnight me a new one with tracking. When I informed them that the check never arrived after 3 weeks, I did not get a response until I followed up repeatedly. I still do not have any resolution or response from Suncaost. I am happy to provide entire email correspondence as evidence. Suncoast held the rental deposit of $2,350.00 when the tenant for the property (138 West 23
Is Suncoast Property Management Legit?
Suncoast Property Management earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Suncoast Property Management. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Suncoast Property Management's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Suncoastrentals.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Suncoastrentals.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Suncoastrentals.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Suncoast Property Management.
However ComplaintsBoard has detected that:
- Suncoastrentals.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The suncoastrentals.com may offer a niche product or service that is only of interest to a smaller audience.
- Suncoast Property Management protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Suncoast Property Management has owed me money now for months
Suncoast Property Management has owed me money now for months. I am requesting prompt refund by Suncoast Property Management to me of the deposit for my rental property in the amount of $2,350.00 to my home address that I paid out of pocket as part of the closing costs when this property was sold on 2/10. For months this company has been unresponsive, put me off, and delayed in this matter. Most recently, they told me that the check was mailed and that I need to wait 3 weeks for the check to get from Florida to California. I was told that if the check did not arrive at that point, they would cancel the check and overnight me a new one with tracking. When I informed them that the check never arrived after 3 weeks, I did not get a response until I followed up repeatedly. I still do not have any resolution or response from Suncaost. I am happy to provide entire email correspondence as evidence. Suncoast held the rental deposit of $2,350.00 when the tenant for the property (138 West 23
Suncoast Property Management Reviews 0
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About Suncoast Property Management
As a full-service property management company, Suncoast Property Management offers a comprehensive range of services including tenant screening, lease preparation, rent collection, maintenance and repair, property inspections, and more. Their team of experienced professionals is dedicated to maximizing the value of their clients' properties while ensuring optimal tenant satisfaction.
At Suncoast Property Management, the focus is always on delivering outstanding customer service that exceeds client expectations. The company's team of experts work tirelessly to ensure that the process of finding and managing tenants is as seamless as possible for their clients. They leverage the latest technology and software to offer their clients timely and transparent communication, regular updates, and an unparalleled level of transparency into the management of their properties.
Suncoast Property Management takes pride in their commitment to professionalism, integrity and transparency. They are fully licensed and insured, ensuring their clients that their rental investments are in safe hands. With years of experience in the industry, they have developed a well-established network of reliable vendors, suppliers and contractors who provide quality services at competitive prices.
In conclusion, if you are looking for a reputable and reliable property management company that is dedicated to delivering exceptional services and maximizing the value of your property, then Suncoast Property Management is the ideal choice. Contact them today, and experience the best property management services in the industry.
Overview of Suncoast Property Management complaint handling
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Suncoast Property Management Contacts
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Suncoast Property Management phone numbers+1 (904) 517-5939+1 (904) 517-5939Click up if you have successfully reached Suncoast Property Management by calling +1 (904) 517-5939 phone number 0 0 users reported that they have successfully reached Suncoast Property Management by calling +1 (904) 517-5939 phone number Click down if you have unsuccessfully reached Suncoast Property Management by calling +1 (904) 517-5939 phone number 0 0 users reported that they have UNsuccessfully reached Suncoast Property Management by calling +1 (904) 517-5939 phone number
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Suncoast Property Management emailsvaughn.roundtree@suncoastrentals.com99%Confidence score: 99%Managementkaren.wilson@suncoastrentals.com99%Confidence score: 99%Operationskayla.obrien@suncoastrentals.com99%Confidence score: 99%Managementdevan.hodge@suncoastrentals.com98%Confidence score: 98%Managementheather.baker@suncoastrentals.com98%Confidence score: 98%melissa.veazie@suncoastrentals.com98%Confidence score: 98%Managementamanda.brown@suncoastrentals.com97%Confidence score: 97%autumn.baker@suncoastrentals.com97%Confidence score: 97%audrey.smith@suncoastrentals.com96%Confidence score: 96%Communicationvirginia.houston@suncoastrentals.com96%Confidence score: 96%
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Suncoast Property Management address5711 Richard St, Jacksonville, Florida, 32216-5976, United States
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Suncoast Property Management social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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