SunCoast Roofing And Solar
Reviews and Complaints

Contract states that I would get a Wind Mitigation Report to lower my insurance. Would not give due to additional work, not listed in contract. They claimed that I owe and additional $185 for dimensional lumber, this was not in contract. They did not even use the 3 sheets alloted plywood.

Not Honoring Their Roof Warranty Not Honoring Their Roof Warranty My new roof was completed 10 I have been calling them for 4 weeks about leaks in my roof that are supposed to be under warranty... I have my roof bulging in one place and water spots in 2 places in my living room... Sheetrock is wet and stained... They have yet to respond or even attempt to help resolve this situation.

Heavy equipment caused damage to driveway during roof replacement. Driveway replacement was promised but not completed. Sun Coast committed to replace my driveway due to damage caused by heavy equipment used during a re-roof of my home. The roof was replaced in August . Sun Coast's Wayne Z stated that the driveway would be replaced. This has not happened. Nate L and Mr. Z took pictures of the damaged driveway. Repeated phone calls and emails to Sun Coast's office have not been answered.

Took them months to "try" to fix our roof only to pass the blame on so many other problems. Destroyed the inside of our house in the mean time. Now they are saying we are out of luck. Kevin *** said they would take care of it and fix the inside problems and outside months later we are still left with a leaking roof. 8 times they came out to try and fix it. Putting the blame on other things instead of fixing it. Worst company service never answer the phones. And pass the blame. Left our roof completely open and caused so much damage the first time they tried repairing it. And then it all went down hill from there. One person says it's the chimney. One person says it's not etc. no one has fixed anything

Sun coast roofing is not responsive on a defective warranty claim. Multiple phone calls after site visit and agreement of the issue. Now no response Sun coast roofing installed a new roof on my home at *** in 2017. In 2020 I noticed many singles all over the roof had excessive granule loss. I finally got SunCoast to review the issue at the home, and they too agreed it was a problem. The singles are 50year singles from GAF. They said they would contact GAF and get back to me. They believed a GAF representative would need to come to the house or a sample of the defective shingles would need to be sent to GAF for review. I have called several times with message trying to find out the status over the last month. Two weeks ago the staff at Sun coast said they would get back with me the following week. Well, 3 phone calls with messages asking for status and none has been provided. Next step was to go the the ComplaintsBoard.com to help get a response from Suncoast.

Roof patched in 1-leaked- New roof 7 -leaks worse-Used wrong nails holes in ceiling-many calls many promises no response. 11 Roof leak.. Jeff (Sales Rep) says "Can fix w/ patch (Warranty 1yr)". Patched 1-- leaked again and repaired (Date?)... Leaked again 6..Jeff "Needs New Roof". New roof installed 7..Used wrong nails made holes in ceiling..fist full of nails left in driveway. Crew returned for partial nail cleanup and to plug holes in ceiling leaving visible dimples...leaked again Kevin (Mngr.) "Not the roof, it's the chimney, we will seal Chimney and paint trim"..Crew Seals Chimney ... leaking worse... 5 pots out after damaging Antique chair, Chinese Museum Scroll and bric brac. Over 30 contacts .. Jeff hung up.. Tammy non responsive., Kevin "We sealed your chimney for free" ...If the fix was the chimney.. It didn't work! If it did work I Paid $5,850.00 for nothing.. Still have Leaks and no assurances roof to be repaired. HELP No contact over 2 weeks!

Dissatisfied with roof materials, workmanship, response from company reps. 5 year warranty began March . 2 leaks interior damage lousy repair New roof installed March 1st leak found Jan 2019 Warranty Mgr and CS Mgr were rude and blamed the AC people for the leak and damage. I had to fight for 9 months to have repairs done and interior damage repaired. Sun Coast wanted me to file an insurance claim for the clothing/boots/belts that I lost due to mildew. I refused as the roof is under warranty. They never compensated for the loss of personal items. Now, a 2nd leak different area appeared Nov 2020. This area of leaks was approximate 15 x 3 foot area where the material was lifting and pooling water. The roof repair was completed within 2 weeks but they left a mess of liquid white material down the outside fence. I have called 3 times and the CS Mgr will not accept my calls. The receptionist has taken the message but no returned calls. This time I called insurance company because Sun Coast was so difficult in 2019. This leak caused over $1500 of interior damage to a bedroom. I hope the insurance company can subrograte the cost from Sun Coast. The roofing materials and the install are substandard to break down within 9 months of installation.