LeafFilter Gutter Protection
Reviews and Complaints

It is important to exercise prudence when considering the purchase of the LeafFilter Gutter Protection system from leaffilter.com. While they will most assuredly extol the virtues of their product and confidently assure you of its efficacy and the robustness of its warranty, there are some potential downsides to be aware of.

One such downside is the possibility of their system failing to function properly, which unfortunately can lead to some unpleasant experiences with their customer service. In some cases, there have been reports of sub-optimal responses to customer issues, which have resulted in customers being charged a non-negligible fee for repairs, even if said repairs are due to issues that are solely the responsibility of the company.

There have also been instances where customers have had to deal with missed appointments from repair technicians, only to still be charged a fee when their appointment was eventually rescheduled. Understandably, such experiences can be frustrating and can call into question the value and effectiveness of their product. Therefore, it is essential to do your due diligence and seek out a company with a solid reputation for standing behind their work and satisfying their customers.

If you are interested in checking out the LeafFilter Gutter Protection system, you may be able to see them in person at one of their local fall festivals. However, it is imperative to proceed with caution and ensure that you are making an informed and intelligent decision. Given the potential risks and drawbacks, it may be more prudent in the long run to seek out alternative options that offer greater reliability and satisfaction.

Last year, I had LeafFilter Gutter Protection installed in my home precisely in November 2022. Before the installation, I made sure to inquire about the product's compatibility with my metal roof, specifically snow sliding off. Multiple assurances were given that it would work flawlessly.

However, during the winter, my worst fears were realized when the snow falling off the roof caused severe damage to the gutters. Additionally, ice built up inside the gutters, causing further harm. Though relieved that there was a warranty in place, I promptly contacted LeafFilter in the spring.

Unfortunately, the company only provided to come out and give me an estimate to fix them. I was taken aback; what about the warranty? Disappointingly, the warranty only covers clogging, which is not what I was promised by the sales representative.

Furthermore, I do not want the gutters to be fixed, as I firmly believe that they need to be taken down as they are likely causing damage hanging off the eaves of my house. My disappointment is beyond words. The company is coming to assess the damage in three weeks, and I look forward to writing an update on whether I will get my money refunded and the gutters taken down and away.

In conclusion, while I was initially excited about the LeafFilter Gutter Protection product, I caution potential customers to be wary of the sales pitch and to ensure that the warranty covers all damages that could occur.

When it comes to installing leaf guards on your home, you want to ensure that you are selecting a reputable and reliable service provider. Unfortunately, after reaching out to LeafFilter Gutter Protection for an estimate, we experienced a series of frustrating and disappointing interactions that ultimately led us to seek an alternative provider.

Initially, the representative who came out to assess our home and provide an estimate quoted us $2500 for the job, which we found to be quite high. After some negotiation, he lowered the price to $2100 and then again to $1250, which we agreed to. However, things quickly went downhill from there.

We received a text from the company indicating that they had leftover material from a previous job that was the same size and color we needed for our project, but we never heard back from them. After two weeks of trying to get in touch with them, we finally reached someone and got back on the schedule for the following Thursday.

However, the day before the scheduled installation, we received a call from LeafFilter stating that they had given us the wrong price and that it would actually be $100 more. We reluctantly agreed, only to receive another call the next day indicating that they needed to charge us another $100 on top of that. By this point, we were fed up with the changing quotes and lack of follow-through, and we ultimately decided to cancel the job and find someone else.

In conclusion, we were extremely disappointed with our experience with LeafFilter Gutter Protection. We found their pricing to be inconsistent and their communication to be unreliable. We would caution anyone considering this company for their gutter protection needs to proceed with caution.

When it comes to LeafFilter Gutter Protection, the initial sales and installation process may be a breeze, but don't expect much support moving forward. Unfortunately, the company's lack of responsiveness and limited customer service leaves much to be desired. Upon reaching out to them regarding two separate occasions where water overflowed on a portion of the gutter (albeit the same spot), LeafFilter simply told me to clean it out myself or pay a service charge for them to do so. As someone with a two-story house, this is quite the tall order. Additionally, the company's repeated automated emails do nothing to address my concerns or provide any real solutions. For the significant amount of money I paid for this product, I expected much better customer service and support. It's a shame because I believe the product has potential, but it hasn't proven its worth just yet. In the end, I wouldn't recommend LeafFilter Gutter Protection if you're looking for reliable and effective support.

After hearing positive reviews and seeing ads for LeafFilter Gutter Protection on TV, I decided to have the product installed on my home. This was due to the constant frustration of pine needles clogging my gutters in the fall and winter months. With LeafFilter's promise of "never climb a ladder again," I was sold.

Fast forward to yesterday, the first heavy rain of the year, and I noticed pine needles had washed onto the covers. However, to my dismay, the needles were stuck and the water ran over them, flowing off the front of the gutters. I called the service department to address the issue, but their response was less than helpful. They notified me that they could come out, but I would be charged $95 due to their guarantee only covering the inside of the gutters.

I was extremely disappointed and felt misinformed by their sales pitch. Upon further research, I discovered that their guarantee does not cover external debris on the covers. While this may be technically true, it was not communicated clearly during the sales process or in the ads I had seen.

Overall, I would not recommend LeafFilter Gutter Protection to others. Their sales techniques seem deceiving, and their guarantee falls short of protecting against outside debris. I suggest spreading the word about their lack of service and transparency to prevent others from being scammed like I was.

LeafFilter Gutter Protection is a local company known for its quick response and efficient work. However, when it comes to clean up and follow-up, they seem to fall short. Although the sales representative and the 1-844 office personnel were pleasant to deal with, the installer was only interested in finishing the job quickly and not in doing a proper clean up. The cleanup promised did not happen, and debris was left on the concrete stairs and grass. When photos of the poor clean up were provided to the head office, they promised to generate a report and make a follow up phone call, which never occurred.

Fortunately, an individual came to evaluate the installation and spent time adjusting a downspout and installing screws. The report was supposed to be generated, and a follow-up phone call was promised but never occurred. Upon calling the local manager in November for a July job, they stated that the clean-up is not their problem. While the local office stands behind the system, they do not take responsibility for the installer's non-existent clean-up. Customers expect a certain level of after-sale service, but the 1-844 number has shown no follow-through.

As a prospective customer of Leaf Filter Gutter Protection, it is essential to understand that their customer service seems to be hit or miss. Consistency and follow-through are crucial elements in any business's success, and it appears that Leaf Filter Gutter Protection has room for improvement in this area. The report, which was promised, has not yet been provided. While the system may be good, a customer's experience extends beyond just the product itself. Leaf Filter Gutter Protection must improve on their post-sales service for their customers to find complete satisfaction.

When we contacted LeafFilter Gutter Protection, we had a positive first impression. They were prompt in sending a knowledgeable salesman to our home to demonstrate how the system worked. It was comforting to know that financing was an option for us, and we were approved.

However, things took a turn for the worse on the day of installation. We were told they would arrive on July 3rd, but they never showed up. The company called later that evening to explain that their truck broke down and they would be there first thing on July 5th instead. We were understanding of this situation and waited for the installer to arrive.

Unfortunately, the installer noted a major issue with our supplies during the job. They informed us that the salesman must have measured incorrectly, and they didn't have the correct supplies to complete the job as they promised. While they promised to have someone call us about a solution to the issue, no one did for several weeks prompting us to make a call ourselves.

We contacted the company and were told they were still waiting on a call from corporate and the salesman about getting the right supplies. We were promised that they would call us back when they had the resources and were ready to install.

At the time of writing this review, over four months have passed since our initial installation date, and we still have not heard back from the company. We are extremely disappointed by the lack of communication, follow-through, and professionalism demonstrated by LeafFilter Gutter Protection.

After seeing the ads for LeafFilter Gutter Protection, I was initially curious about how it would prevent leaves and other debris from accumulating on top of the filter. However, upon reading numerous negative reviews from customers, my question was answered - the very problem I had envisioned was indeed occurring. Leaves, pine needles, and other debris were still accumulating on top of the filter, leading to clogs. This effectively nullifies the purpose of the product, as homeowners would still need to climb a ladder and manually clean the filter, which is just as tedious as cleaning the gutter itself.

Apart from the negative reviews, the responses from LeafFilter themselves were also a concern. Many companies are notorious for not owning up to their mistakes, and LeafFilter seemed to be no different. They provided flimsy excuses rather than taking responsibility for the product's flaws, which only served to reinforce my suspicions about their credibility.

Based on these factors, I ultimately decided not to go with LeafFilter Gutter Protection. I am grateful for the reviews from fellow customers, as they helped me make an informed decision about whether or not to trust this product. It's disappointing to see yet another company that makes false promises without delivering on them, but I'm glad that I took the time to do some research and protect myself from a potentially costly mistake.

only did LeafFilter not live up to their promise of never needing to use a ladder again, their excuse for why it wasn't necessary was misleading. Roof debris is something that homeowners should take care of, and using a ladder may not always be necessary to do so. In fact, there are alternative techniques that can be just as effective without the need for using a ladder. Purchasing a roof brush on an extendable pole or an extension arm for a leaf blower are just a couple of options available to homeowners and can easily be found in hardware stores or online. It's disappointing that LeafFilter didn't provide accurate information during their sales pitch regarding the use of ladders and should be accountable for misrepresenting their product. Therefore, I would not recommend LeafFilter to anyone in the market for gutter protection.

When I first began my quest for improved gutter protection, I stumbled upon LeafFilter and was excited to give them a try. However, I must admit that my first impressions were not the best. Initially, it took me a couple of calls to get through to a representative. The first time I tried, a message informed me that there were no operators available to take my call - and this was in the middle of the morning. I found this a bit concerning, but eventually, I was able to speak with someone and request a quote for installation.

The representative asked me when I was available and I responded that mornings were best for me. However, she also asked when my wife was available and was insistent that they only do appointments in the evening and that both owners must be present. This didn't sit right with me as my wife works long hours and has no interest in sitting through a presentation on gutter guards. I was surprised that the rep even bothered to ask me about my availability if they only do quotes in the evening! Additionally, I found it silly that their policy requires speaking with both the husband and wife, even for something as simple as LeafFilters For-The-Gutters. This felt like a major flaw in their company policy.

Despite these frustrations, I had done some research and was pretty set on trying LeafFilters. However, now I found myself considering alternatives due to their unimpressive company policy. I wanted to be sure that my decision to install LeafFilters was the best choice for me. While I eventually did choose LeafFilter and have enjoyed their product, I do wish their customer service was more accommodating.