Sunrise Credit Services
Reviews and Complaints

I donot have a credit card with Sunrise Credit which is being reported to my credit bureau.

SUNRISE CREDIT SERVICES

Last reported Nov 27, 2022

$137

Open balance

11 CHARTER COMMUNICATIONS

Original creditor

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Average score improvement if you take care of a collection in the first 2 years

Removed

+23 pt

Paid in full

+25 pt

Settled for less

+21 pt

Based on 2 million Credit Karma members

2/17/2022 @ 244 p.m.

Tried speaking with a representative and the female on the phone was very unprofessional and extremely rude. I needed to know about some issues in an account I had in October 2021. She told me that the case had been recalled and couldn't give me any information. I completely understood but because I had been sent to another collections, I needed to know a couple things as the recent collections needed this information. She insisted she had no information. She did proceed to tell me that I had paid and that I was sent an email. I needed an answer to one more item and she then got even more unprofessional with me and said she would get me a manager. She then left me on hold for 30 minutes and then came back on the phone only to tell me there wasn't one available. She also said a manager would call me back that same day. As of yet no one has called, I did not receive any email from the date of the collections to present. The email on the paper does take you to the proper department to email but then it comes up blank. So therefore, I can't even email them or anyone in the company. IF you are in a business that is handling private and personal information than I would hope that you could be courteous and professional and at least try and resolve the issues. I am extremely upset with this company as this is affecting my credit and my reputation as well. If you are not happy in the line of work, you are doing than find a job that you can be a decent human being at.

P.S.

Feel free to contact me, I would love to explain more.

They are nasty people and apparently a woman and minority owned establishment not that adds any sort of merit they buy fake debts from companies that don't even exist and continue to harass my family for a debt that never existed on an estate of a deceased person, a person with over 800 credit score and never once missed a payment on anything.

They can't verify the debt and same goes to the original company claiming we owe that amount as we have never once received any correspondence in regard to that.

Misleading and a scam, fabricating an alleged debt using multiple robocallers per day and spoofing local numbers.

I hate them and they are asking to be sued as consumers have rights as well. Look them up in public records and you will see the amount of violations against your privacy and this is harassment.

They kept robocalling my personal cell phone until I blocked their number, and then used different numbers that appear to be local to me. Because of that I no longer answer calls on my personal phone unless I know the caller. For a few months they've been calling my work number also. They call it in the morning, and again in the evening after I've gone home for the day. Sometimes they call around lunchtime also. They never leave voice messages on either my work or personal numbers, and since I recognize the primary number that calls me I never answer it anymore. Once I called it back, and a man answered who knew my name and the amount claimed due before asking. After stating my name and the amount his next statement was, "How would you like to pay this debt?" I told him I wasn't, and I stated the reason why. He then hung up after I said I'd like for them to take me to court to argue the case.

I have told them on more than one occasion that I had come to an agreement in 2017 and paid an agreed upon debt amount to another collection service, Diversified Consultants, INC., to satisfy what DCI termed "paid in full." Because it wasn't the amount AT&T demanded, they now have Sunrise Credit Services harassing me even though it was more than I thought was a fair amount to settle the account closure. Sunrise demands the balance AT&T billed me for even though it was an incorrect amount because I closed the account four days into the monthly term, and AT&T demands the payment for the full month.

Sunrise has been a huge annoyance. I've told them multiple times that we can go to court to settle their wrongful claim, but they always hang up when I say I'd be more than happy to go to court with them to argue the case.

This f'n company keeps calling my house for some other company i've never heard of. The message says for me to call them to tell them they have the wrong number. Are you kidding me? After 40+ calls at all times of day and night I finally do and they say they will stop the calls since they have the wrong number. Guess what! I started getting their f'n robo calls again! I can't believe they are even able to harass people like this. Why do I have to call to tell them they have the wrong damn number? Even when I do they just keep calling! Wtf?

When I did an online search of their phone number, it is listed as a telemarketer. The called ID states "Montauk." None of their numbers match a company called Sunrise Credit Services in Farmingdale, NY. BEWARE of these phone calls, it is a SCAM. Do not even pick up the phone and waste your time with them. Do not sign for any certified mail unless you are aware of who is sending it to you. Certified mail is usually sent in legal cases like divorce, foreclosure, etc. If you have a legal issue, make sure the certified letter matches the legitimate offices you're dealing with. If you are unsure whether you have a valid debt, ALWAYS check your most recent credit report. Everything you need to know is listed there. If you stay up to date on your credit report, you will not fall prey to these con artists. We need to push Congress to pass an internet privacy law. They are non-existent as of now, and most people's information is readily available online. There's not only hackers to protect yourself from, but scammers who can find your age, address, phone numbers, family members, etc. with a few clicks of a keyboard.

They call once a week, one agent calls saying What's up, then tells me I told them I was going to send money when I never made any plans. He then continues to tell me I told them I was sending them money with my Visa, when I didn't even have a card at the time. I asked that they not call anymore and he tells me they can call me everyday if they wanted to because it's not against the law.This week an agent agrues with me telling me I'm stalling and I'm wanting his apathy, and continues to yell at me. I asked for his managers name and number, and when I called he answered acting like his manager, having total disreguard of my complaints, and hung up on me!

Like i just wrote i did not order this and have never received this so what needs to be done is you take this off of my name. as i can and will have a written despo from the post office to prove what i have stated please take care of this as i will lodge a complaint with the bbb and any other agency that i can as i am very disgusted with your type of business.

I just received a letter saying that I owed $15.00 for a Cosmopolitan magazine subscription. I have no subscriptions, so I called the number on the letter. They told me that they would close my account (that I didn't know that I even had!) and that my credit would not be affected and I would not be getting any more letters. I asked if it had already hurt my credit and the woman said "No. Thanks you." and hung up. This HAS to be a scam--- so watch out!

I received a collection notice from this agency that i owe $15.96 for playboy subscription. I never subscribe any playboy magazine in my life and i was just wondering how did i got this? i was browsing through the net and saw a lot of people posting about this SCAM! I really hope that this scammer will be soon get caught!