Convergent Outsourcing
Reviews and Complaints

I have been trying to return my dish network equipment after I closed my account. I was homeless for a while and couldn't really get into my storage and pull everything out to get it so I called the company explained my situation and they said keep it and set up new account at new address I didn't want to do that. I asked how or where I can send it back to so I can get it off my credit and still nothing but trying to get me back with dish. I didn't owe money in bill just equipment fee so why not let me return it? It's the only thing on my credit and it's not fair . I've tried disputing it no luck I'm trying to figure out what else todo besides pay for something I'm trying to give back.

Convergent contacted me about an outstanding debt I owed to TMobile. They offered me a reduced payment offer if paid right away. I accepted and made the payment.

Date and time of payment: 05/10/2023 12:42:39

I received an email today from T-Mobile thanking me for my payment and telling me that I still have a balance of $189.59.

If I accepted their offer of a lower payment, why do I still have a remaining balance?

Today, February 10, 2023, I received a scam bill from Convergent Outsourcing (www.payconvergenr.com). It stated that had an unpaid Verizon Wireless bill that “they were attempting to collect.” I sent an email to Verizon for this nonsense to be corrected by Verizon, as I never had a wireless telephone with Verizon. I look forward to a response from Verizon.

I did received a phone call from Convergent Outs, I don't know what that company is so when the lady spoke said that this phone call is recorded, I didn't give her a chance to finish I respectively hung up and block the number. They are not allowed to call me and to bother people, the government supposed to do something for those scams companies because they always fail.

Received a bill or collection notice from them concerning an account I never heard of. I check my credit reports regularly and I didn't recall owing anyone $145.85. This was supposedly a 30 year debt! I received a notice in April 2022 for a 30 year old debt from a creditor I never heard of and for whom Convergent was acting as debt collector! $145.82...30 year old debt?

This is a scam.

I got a bill stating that I had a Gas South Account Number: [protected] with the date range of Oct 25 - Oct 25, 2021, with a balance due of $544.49 and the amount is due now.

There are a couple of problems with this: I don't have ANY utilities in my name they are ALL included in my rent where I have been living since 2018. This is not my account if you disagree please provide original bills and documentation.

I am officially disputing this dept. Please remove this obvious error from my credit report immediately!

My husband checked his credit report recently. Imagine his surprise when he saw a derogatory remark against his credit. The culprit was convergent outsourcing it was placed on his report on 10/2021. It is for a T-Mobile bill which he is not a customer of. Has not been since 2014. It shows when he opened it and when he closed it in 2014. The kicker is the address for the bill is in IN. We reside in GA. Even more perplexing is the fact that he moved to FL in 2015 and was using a different carrier with the same number. He has had his number for years and still has it. This is crazy

Convergent Outsourcing is committing fraud on a grand scale.

I received a letter from Convergent a year ago regarding a delinquent cable account in Las Vegas with CenturyLink. First of all, I have never lived in Nevada and secondly, I have never heard of CenturyLink much less have an account with them. I spoke with a rep at Convergent and they said I would have to take it with CenturyLink. I spoke with a rep at CenturyLink and we found that my info did not match and it was not me and that it would be reported to the collections and credit agencies. Fast forward to a year later, I received another from Convergent regarding the same delinquent account, went through the same process and now their info happens to match my info. I believe they updated their account a year ago when we compared information. I am looking to take legal action. These two companies are SCAMMERS.

Chase manhattan materialized back to life to do jp morgan chase's evil wire, internet and any forgeries, badly creating false documents to civer the charges of breach of confidentiality.

Harrassment, stawking aroun my house at night, false 911 call chase made as me, saying i was going to hurt myself.

Another collection agency, dycke o'neal, was expecting thousands of $s from me. They are actually chase. I called dycke oneal and they never heard of m, e or the account number.

More tales and character development to followwhen i am not broken, crasy sad, or un relentingly looking for the day of reconing for th company crime crew. Only my opinion, don't want to get put in jail.. Naw, it would be worth it to lead the way.

I had financial difficulties and worked with everyone make payments/settlements. I did this with Bill Me Later. Settling on a final payment in August 2019. Yesterday I received a letter that I still owed and they would be collecting. Two different addresses, etc. I did search my bank account, I have not rec'd phone calls. This was settled.

Convergent located in Renton WA and ATERSO01 in Oaks PA

You work at convergent and have no issues till you start noticing that this girl in class amanda is bullying her classmates. When first introducing her self to the class and erica she made a comment yeh im a [censored]. So after she bullied steve and jesus in class you brought it up and said to her "I guess you really are a [censored]." She then flipped out and took me into the office and all those girls with her she made fun of from sarah to alexis and yet they wanted to stay by her. Then you go in the office with carolyn callow and says I know you feel gang up against but it was unexceptable no I just returned rhe favor and showed what she was doing since you feel making fun of people is acceptable its not. So erica your trainer takes u to the store and says I have been were you have just ignore they are 20 year olds that dont even understand coorporate life. Then we have alexis a differnt girl and destiny hopkins treat me like I'm a old lady making fun of my age and sayingnno your old overall being rude by belittling me as u ask a questin what line we on. An then freaking out cause she snapped at me and you then called her out and said you dont have to be a [censored]. And then freaked out when adv that. Another is timothy and rubbing his dick on my chair and Im not having it Im not part of watever mesa prositute pimps want tonprove but you then fire me cause you say im the trouble maker when you get harrassed threatened your life by destiny and tried to be put down so you stood up. And ganging up against a disabled is TARGETED a disabled for no reason. An illegal. Then you have them steeling my glasses earphones and food amounting to about 500 dollars. An abusing a navajo mother. Overall you walk out and carolyn comes out screaming yelling your a nightmare an humiliating me by putting the hand of hitler up and then saying with her asu tshirt get out leave I want you gone for nothing but standing upnfor my self all. An the major violation is I have debt with verizon convergent outsourcing was my collections I found outband here was the number once you started working there they called nonstop. Number as follows [protected]
Im also not going to tolerate illegal collection practices. An yes carolyn your fired.

I have paypal now and I call convergent to ask them what I owe PayPal money when PayPal told me I owe nothing. I call PayPal Credit that used to be pay me later. And they told me I owed nothing. They wanted my Social Security number and I would not give it to them and they want me to use my credit card to pay them or use in my checking account number to pay them. On their notice they would not except a money order or cashiers check. So I do not pay. Do not trust them all they want is your account information.

I received a debt collection letter I believe to be fraudulent. It was addressed to a property I own as a rental house, but is not an official address for me now or ever in the past for any correspondence. The letter from Convergent Outsourcing states they are a debt collection agency and they are collecting $198.46 for a past due balance I owe to PayPal. I do not have any over due amounts with PayPal. I verified this with PayPal's collections department. The most suspicious thing about this letter is PayPal does not have and never had this particular address. The house is a rental property and the only place with records of this address is the Davidson County, TN property records. I am assuming this is where this company got this particular address.

01-06-2016 client number is [protected] convergent account# is R-[protected] its saying I have a bill due of $404.86 located at the following address 215 Bidwell St Manchester Ct [protected] I don't live at that address and the person was living there was suppose to take my name off the account into her name.

This debt collector charged me with 292.99. All of my buying transaction and selling transaction were successful form ebay and I don't understand why they are charging me this. This girl know my email, name and I think it is a scam. She kept saying pay the money and I say no because i do not have any problem and believe someone hacked into my account and change something

I have received a bill that is not mine. I called Convergent, and the address for this bill is not mine, so how did they get the bill to my present address? They say that the bill is connected to an address that I have never lived at, so now I have to fill out an affidavit from them, and file a police report regarding this. They asked me if I was willing to prosecute, and I told them "Of course, no problem"
So who is this company? Are they scamming me? 'what's going on?

I received a dunning letter from this company stating that I owe $700 to an electric company I've never done business with. I sent them a letter stating that I do not owe the bill and am disputing the entire 'debt'. I then asked for two pieces of information I know they don't have (because the debt isn't legitimate). I asked for proof that the debt is real (it's not). and proof that Convergent has the legal standing to demand a penny from me (they don't). These two pieces of information are the corner stones debt collectors must have in order to demand payment. I received a from letter back from them stating that they have verified the debt as being accurate (yeah right). They included, as their proof, a screen shot of their computer screen showing the information they have. No contract between me and this electric company, no old statements to me from this electric company, nothing that would actually prove that the 'account' ever even existed (because it never did exist). Nor did they send me proof of that the alleged account is in default (can't be in default if it doesn't exist). Nor did they send me proof of the amount they claim I owe (can't provide this proof when the account doesn't exist). Nor did they send me proof that they (Convergent) have the legal right to demand a penny from me (because they have no legal right to demand money from me). This means that they are trying to collect on a 'debt' knowing they have no proof to backup their claim. By sending me the garbage they did, knowing they have nothing viable to prove their claim, they broke federal law. The FDCPA to be exact. They are gambling on their (bad) assumption that I don't know my rights (or the law) and sent me the garbage they did, hoping that it will be enough to scare me into paying a 'debt' they know they can't legally validate. This tactic is also in direct violation of the FDCPA. I will be sending another letter to cease and desist. I'll comment on this complaint as I hear back from them (as I'm sure I will). Looking closer at the screen shot they sent me...it shows a beginning balance of $700 and balance due as $0...too funny!