Supertech
Reviews and Complaints

I had bought a 2 BHK flat in Golf Village of Supertech Golf Country in 2013. At the time of booking I was expecting it to be a normal tower-type project but once on visiting site I found that the project is a complete township offering not only apartments but also villas and plots. Being located on yamuna expressway, project has given me peace of mind in terms of connectivity. Most of units are already booked as it is in close vicinity to F1 track and upcoming night safari. I must say that Sueprtech is a good and reliable builder in entire NCR.

Un-imaginable Delay in Construction and Possession, Fraudulent and Unethical Marketing practices, fake/fictitious Super area, extra car parking charges, other un-necessary charges

As most of you already know that Supertech Limited is known to be a Big Cheater, uses Fraudulent and Unethical Sales and Marketing practices, provides no “Right to Information” to the customer which is a fundamental right of any customer for any thing they buy, they do not answer or communicate at all with customer for years except asking for more, and more, and more Money without providing the services or the property that they are charging for.
My story is not new, but I still wanted to share with you all, at least for the customers who might be thinking to buy flats from Supertech Limited going forward. Also, to make sure as a customer we don't give up our rights to these cheaters and fight it back. If we all fight for our rights and against the wrong doing of the Supertech, I am sure we would teach a lesson to Supertech and not let our Friends, Family or our children's suffer the same way as we are. Therefore, I would ask you to share this with your Friends, Family, Neighbors and news Media or any one else you think can get benefited by this. I am already contacting some News Agencies to see if this or similar stories can be shared with wide audience.
I am also filing my two separate cases with Court for the two flats that I bought in Supertech Project called Livingston at Crossing in Ghaziabad. I am not sure if you would be surprised (my be) If I tell you that I bought these Flats in January of 2008 (Paid in Full down payment), and don't have the Flat even after 7-8 years (around 84 months) of wait while we were promised to get the flats in Dec, 2009 (24 months from the booking date).
Company keeps delaying and adds new charges, forces customer like us to pay for it. They try to makeup their losses by adding fake or fictitious Super Area for which they provide know information at all. They increase "0" inches in the Living Space, but charge lakh's of rupees for the Super Area which is not even there.
This post will follow with a few Audio conversations that I have had with Director (GL Khera) Level Executives and others..

Here are the issues that I have been fighting for:
1. Servant room - We booked a flat with 3 Bedroom + Servant room (in Tower D1). Company sold this flat with servant room, sent us the possession letter without informing us that now this Flat does not have servant room. Any company that has some ethical and professional business practices would have informed us in last 7 years about this change, rather than discovering these facts by myself. Also, the company at least should have made note of this in Possession letter and adjusted the cost of the space with the interest on the money that they charged us 7 years back against the space of the servant room. Instead, company kept this a s secret that I would pay them everything as per the possession letter without checking anything and then run around these cheaters for getting the money back which will never happen.
On top of that, I am so surprised that company executives make comments that this flat was never sold with servant room. When I asked them to check their records, they ask me back to provide the records assuming that I may have lost these records and they may cheat me on that basis.
It seems company has no standard procedure for keeping the records or use records just for their own use. There ill intentions are clear as they hope that either the customer will never ask for the services or property they have paid for or if customer ever asked for it, then they will harass the customer by asking them for the proof again and again assuming that the customer would loose them and Supertech will have a chance to get away from their responsibilities.
Anyway, I have provided proof to Mr GL Khera, Mr. Anil Kapoor, Mr. Dharmandra Kumar, Mr Deepak Vohra, Miss Pooja Diwaker and many more people in Supertech. I provided them all the documents on June 17, 2014 via an email that clearly proves it (attached here), but it seems proof makes no difference for them. Not sure why to ask for the proof when it makes no difference.
As per the Supertech’s Website, our flat does not have a servant room. Instead, it now shows an elevator in place of the servant room, which clearly shows the design flaw of the tower D1 of not having space for the elevator in the initial plan. Supertech never communicated this to us in writing so how come they can just take away the Servant room. As per the consumer court guideline, this is a direct violation of the consumer rights.
The above fact was not made clear or even mentioned in the Possession letter, which clearly indicated the intentions of knowingly hiding the fact, fraud and cheating the customer.
We need the servant room and that is why we bought this plan. What happened to the space of the servant room? How would you insert a servant room in the flat now? Why was the cost of this space not reduced and refunded/adjusted with Interest and penalty from overall cost of the flat? Why was there no penalty on the Supertech Limited for the design flaw or misguiding the customer, if they removed the servant room? Why Supertech is using our money for the space that is not there, while we are paying the high interest for last 7-8 years, which is long time.
Supertech has no answer to any of our questions. If they don’t answer our questions, I don’t think they can get away easily from this. I am sure there are still consumer rights and law there in INDIA for the people to protects their rights against the cheaters like Supertech Limited.
This is not the only thing, but the next Items will surely surprise you if you think a little.
2. Increased space (80 square ft.) - We have been asked to pay for additional 80 square ft. without providing any details. Even, with this additional 80sqft of space that want us pay, we still don’t get servant room. Therefore, what they are saying that they have increased 160 square feet per flat. Each floor has 4 flats, that mean they have increased 640 Square ft. (4x160= 640 square ft. per floor), which is not only hard to believe, but impossible, as they have the fixed amount of land for this project. 640 square feet is not a small area to find in such communities. Construction Company can make a small flat with this kind of space. No, but you don’t know that Supertech is even a much bigger cheater and why would they make flat and sell it, when they can charge customers for nothing.
Even their calculations of extra space don’t add up and make no sense. Because, these are fake and fictitious numbers that they have added to make up their losses.
Anyway, where did this additional space come from and where did this space go? Why the Flats design hasn’t changed a single inch. Why the living space or area is not increased and constructed so that some this area could come in use for the customer? We want to see the design and the new dimensions so we can measure to see the increased space. Company is not able to provide any proof or evidence even after repeated request because the reason is clear that there is no increase in super area or any area. If there is no increased space, then why are we being asked to pay for it? As a customer, we have the right to information about what we are paining for. When we sell this property in future, next customer would ask these details, what we would say, go and ask Supertech and go to their office to see the design. Is Supertech crazy if they think that we would be paying for the things that they couldn’t provide evidence of in writing? Take this cost out of the final Net due.
Note: you will surprised to read this that Flat (3 Bedroom plus Servant room) that was sold to us in 2008 was 1895 Square ft., is later been sold 2075 Square ft, with 0% change in layout or design.
Look at this simple calculation:
Here is the calculation for the flat/building for which we are talking here and for which the living area dimensions of the flat has not changed even an inch (I will attach the Old and new Layouts as a proof here):

Initial sold size of the Flat with servant room = 1895 sqft
New (fake/fictitious) size of the Flat with server room = 2075 sqft
Difference in size per flat =[protected]=180 sqft
Increase in size per floor (4 flats/per floor) =180x4 =720 sqft
Servant Room size = 70 Sqft/per flat (approximately)

Servant rooms removed for two flats per floor, so the total size removed= 70x2=140 sqft.
(This area is not adjusted anywhere else in the living area for your information).

Total increased area = Increase in size per floor + Servant rooms removed for two flats per floor, so the total size removed=720+140=860 square ft.
As per our recorded conversation, company has increased this 780 square ft in super area, which is not only hard to believe but impossible (that to only in one Tower).
If you price this area with average price of 3300 Rs/square ft for around 20+ floors, it will be (860x3300x20)= [protected] RS (5.67 Crores Rs. Extra from one Building). This number will be higher if the building has more floors, which I will find out soon. Therefore, it is not a small fraud scheme, but a big one.

Here is the reason to add this fake or fictitious space: Company has delayed the possession of flats in this Tower D1 for more than 7 years. Therefore, they would have to pay the penalty for those many years, How would they recapture the loss that they had to pay through the Penalty? Yes, they have found this easy way for adjusting loss of penalty through the payment of this increased space,
Remember: Company has not changed the design of the flat even a single inch.
Note for the customers who have already paid for increased area or buying this area in Livingston Tower D1, please ask for the evidence or proof of this 640/780 square ft. before you pay them or ask for the refund.
I was told that Mr. Diwakar Jha would send me all the drawings or evidence, but I have received no response from Mr Jha after sending him atleast more than 10-15 emails.
3. Penalty (Rupees 5 per Square ft.) - As agreed and promised, the flat was supposed to be ready by December 2009, otherwise the Supertech Limited would pay Rupees 5 per Square ft. as the penalty. Company sends me a possession letter stating penalty will be adjusted as per agreement, rather than adjusting the penalty assuming I will forget about it. If Supertech sending me the final possession letter, don’t you think they would adjust the penalty there. This clearly shows there ill intentions of not adjusting the penalty and get away without paying penalty.
We have been paying high interest for more than 7-8 years, and Supertech still saying that they will adjust penalty (not sure when). I am not sure if all the people work in Supertech are cheaters (which I doubt), or there are some people who make all innocent employees to cheat the customer. I feel bad sometime for those who know that they are doing wrong things everyday by cheating and working with company like Supertech and loose their self-respect and jameer everyday but have to work there to make their families survive. If any of the Supertech employees is in this situation, please find another job. It is not worth it.
4. Interest- we were asked to pay only 40, 000 Rupees to book the flat at our home in Indirapuram at 9:00 PM on Jan 4th, 2008, which we paid. For the rest, we gave you a check on Jan 31, 2008, which is 4-5 days before the 30 days of the DPP Plan. Although we were only supposed to pay 85% of the of the basic sale price (BSP), we still paid 100% of it. Therefore, legally the payment is made on time. I, as a customer don’t have any control if company did not deposit the check on time to the bank and/or the processing time for the bank. Therefore, we should not be liable to pay any interest.
Note: Also, as I live outside the country, the Sales Agent gave us an additional 15-30 days to arrange the payment, confirmed to us that he would make sure management is aware of this. As this all happened at my home at 9:00 PM on Jan 4, 2008, and I had a flight the same day just in 3 hours after of all this to US. I asked him to give this all to me in writing. He said it was “too late at night” and would communicate all this to me and to management in writing through an email, which he never did (I think it is nothing new for Supertech). Therefore, we should not be liable to pay any interest anyway.
Note: In one conversation with Mr. GL Khera, when I told him the above that we paid within time, he said that if that was the case he would have interest removed. But, nothing happened and next time when discussed about it, he had no idea what we were talking about. This show creditability of Supertech executives and what they say or promise means nothing.
When I upload my conversation with Mr GL Khera in a day or two, you can here that by yourselves guys.
5. Parking- We are not interested in the larger Covered parking and don’t trust Supertech for this as we have not been allocated a parking for our other Flat (A1/605) even after two years of Possession, which is illegal. Supertech is using our money without giving us our paid parking lot. Don’t you think, if they want us to pay for it, then they need to give us the parking lot number in writing and a ready to use parking lot. We should not be paying Supertech for the things that we could not use, as this is a possession time, not the booking time. We need the possession.
Also, I ask Supertech to immediately allocate ready to use parking for the Flat # (A1/605), for which we have paid two years back in 2012. If not, Supertech should be returning that money to us with 36% interest on it. Supertech so far has not even bothered to communicate or inform in writing nor has offered any solution. Again, these construction, sales and marketing practices are illegal, unethical and fraudulent. This totally undermines our right and access to our paid property even after 2 two years of possession.

6. Maintenance Security Deposits – This is deposit, not a construction cost of the flat. We have been charged Rupees 50 per square ft., instead of Rupees 20 per square ft. for the Maintenance Security Deposits which is clearly listed on their Supertech’s website. Deposit is a deposit and every property owner in the Livingston community should be paying the same deposit for maintenance security. This should be the same for every homeowner irrespective of when someone booked the flat as this is being deposited to RWA. Why Supertech would charge us more and deposit that to RWA more from us, compare to others, unless Supertech is keeping the extra for their use and making money out of it. Therefore, why this is NOT been adjusted for us.
7. Power backup - Also, as per our Allotment Letter and agreement, the power backup charges should be Rupees 15, 000 per KVA, not RS 20, 000. This is clearly written in our contract and as requested by Supertech, I have already provided the written proof on June 17, 2014. Supertech is such a cheater that they would even acknowledge what is written in there on documents.

8. Meter Connection and Water Connection – Meter connection charges and Water connection charges were part of the overall cost, and not a separate charge. Therefore, these are not even listed as separate charges in our Allotment letter, while all other charges are clearly written there. Another thing is that even if these charges were introduced, they may be introduced a few years back.
We were supposed to get our flats in Dec, 2009, and these charges were not there at that time. If company gave us our flats, these charges would never come into the picture. Therefore, first of all company is on fault by delaying the flats, secondly they want us to pay for the charges that are coming up due the delay they caused. How does the company justify this?
I ask Supertech, if they delay the same for next 10 years and by then many more new charges come up, and then they will ask us to pay for that rather then absorbing by themselves. Is that correct, No? If Supertech is causing these delays in construction and possession, which is causing new charges, then Supertech should be the one responsible for it, not the customer.

If any of you are in the same situation, please let me know and we can file the case together. My goal of this complaint post is to find more people who have similar issues with Supertech Limited and file the case together. My two cases are pretty much ready to go.

You can reach me at [protected]@yahoo.com.

We booked two flats through Supertech Builders in project named “Green Village “at Meerut (G 214 and G 215 – Both 2 Bhk). We booked 2 flats in Pre Launch offer on 19-10-2008 and made a payment of 1 Lakh (each flat ) at time of booking and also made payment of Rs. 50000(each flat ) after 2 months. On booking we were not given Xerox copy of agreement form nor any schedule to make payments. We received a welcome letter on 08-11-08 saying that flats are booked under DP plan but no schedule of payments to be made was given to us. Between Dec 2008 till 2010 WE DO NOT RECEIVE ANY DEMAND NOTE FOR PAYMENTS in any form –neither by letter nor orally from Supertech office and in between we keep asking them to sign AGREEMENT which they keep on delaying. In 2010 finally they agreed for agreement to sign of both flats. For the first time we came to know about payment schedule. Since after we made all payments as per their demands by different demand letters (see attachments to this mail).Till 2011 we made all payments of 11, 16, 975/- each flat as per their demand. After that they demanded for the service tax of Rs. 20, 675/- each flat. After making payments of 11, 37, 650/- till March 2012. Every time on asking for possession of flats they keep shifting /delaying the deadlines. In 2014 we requested for final demand note of both flats and to our great surprise they imposed fine of Rs 9, 63, 384 on both flats. Rather than compensating my discomfort of delaying this project for more than 3 years, they demanded penalty as late payments. TILL DATE THEY ARE UNABLE TO EVEN PRODUCE SO CALL PENALTY CHARGES CALCULATIONS

Me and my brother have booked one flat each in Czar project at Greater Noida in January 2013. The committed possession was by Feb 28, 2013 as the project was at the verge of completion. My complaints are listed below.
1) When we contacted Supertech for the possession then they said that 6 months grace period was there in the Sales deed so they will inform us by Aug, 2013 end. In September I received a letter sating sub intimation for possession. When I contacted their office they said that they have done the calculation for the final payment so they will inform us later for the due amount. In the month of November 2013 i received the offer of possession with lots of surprises . They have increased the flat cost by 167900 approx on account of farmer compensation but when I asked them the proof and calculation that they have paid this amount to the Greater noida authority then they refused to submit the proof and showed me a copy of letter they received in 2011 . In sales deed it was mentioned that the buyer will be liable to pay any such charges only if it is there after the booking date . They were unable to prove that the charges were after my booking date.
2) They are asking 25000 as meter connection charges extra in the possession letter however they have already taken 40000 rs as electricity charges. Their sales person told us at the time of booking that these charges are for the meter etc but now asking 25K extra for meter connection.
3) They are asking 25k inr for the sales deed which is very high and they were unable to explain why such a huge charges.
4) They refused to pay me the delay possession penality .
5) i have the documentary proof of all the denial .
6) The behavior of their CRM Manager Mr. Suman was also very rude and unprofessional. When he failed to give me any satisfactory reply for any of the above points then he said that we will not give you the possession if we don't submit the demanded amount. i have paid 100% of the sales deed amount and suffering because of Supertech malpractice .

Any body who is facing the similar problem, please contact me. We will team up to take it with Supertech

Nalin Gupta- +[protected]

Disagreement of old and fresh Allotment letter cum agreement for old Customer (Date of booking the Flat on 11-Oct-2010) on the submission of option certificate from Eco Village – III, B-3, # 803 to Eco Village – III, B-2, # 903 on request of Builder.
Hi Friends, I would like to raise the alarm whoever has shifted or got the change of option from eco-village-3, tower-B3 to Tower B2.
I request all the people to kindly go through the agreement as many extra clause is being added which will screw the customer like anything.There is already lots of complaints i have seen in this regard and this supertech is very much adament and even not bothered to answere the query also.

I have booked a Flat bearing no B-III, 803 Eco- Village III project from Super Tech Ltd on 11-Oct-2010 in Flexi plan for 3 BHK, Area 1275, facing park and 8th floor and covered car Parking, amounting Rs. 2569125/- including each and every thing included (like water, electricity etc) and no hidden cost except Registry charges and Allotment letter/ Agreement was made vide STC/Booking/2010/3021952/M877639b between SuperTech Limited and me.
After gap of near about 2.5 years, on 26-Dec-2012 a letter was sent to me stating that we have been per forced to abandon the construction of tower B-3 in Eco Village – III project due to un avoidable circumstances of recent development. As decided in personal meeting of Super Tech Ltd stands committed to protect your trust in our company and are going to make alternate offer of allotment from B-III 803 to B II 903 in Eco Village III (same project) itself with same area. Hence, you are requested to accept this offer, sign the option letter and forward it to Super Tech Ltd by 15-Jan-2013. Accordingly the option letter prepared by company have been signed by me and forwarded in time to you which is accepted also.
Now friends you will be surprised to know that in my acceptance letter, it is clearly mentioned in Para 2 that “I/We decided to accept your re-offer of allotment of Flat# 0903bin tower B-2 in project Eco Village – III on the same term and condition as applicable to my/our Original Booking.”
In view of above fact when I have gone through my Fresh Allotment cum Agreement, I found that it was not in – agreement with my previous allotment letter cum agreement. Immediately my father Flt. Lt. B. D. Saha (IAF Retd) has spoken to Mr. Tanvinder (Asst Manager in CRM Dept) in detail but no positive reply was received from him except giving fishy excuse. Finally I have taken-up the matter with CRM team through email dated 06-Apr-2013 but they also seem to be rigid on wrong point and not able to understand my actual problem and replied in very funny way stating that term and condition mentioned in fresh allotment letter cum / agreement cannot be changed as these are standard and cannot be changed or altered on an individual basis (replied on same date).
In view of the above fact what I have understood is that the “CRM team” is not able to understand that what is the meaning/value of agreement or not having time to go through my old agreement before preparing the fresh agreement or CRM team has not gone through my accepted acceptance letter.
Now I will clarify the difference between old agreement and fresh agreement para wise which will help all the person who has received this kind of option.
1.Existing Agreement-old agreement signed by both the parties.
2.Fresh Agreement-New agreement after taking the acceptance letter for change of option from B3 tower to B2 tower.
A.).This was not mentioned in the existing agreement-Terms of Local Area Development Authority- Clause# 17.This residential project is being developed on a land leased by Greater Noida for a total period of 90 years.
B.).This was not present in the existing agreement-Terms of Local Area Development Authority - Clause# 18.The allotee also undertakes to pay all extra financial costs/surcharges/compensation to farmers, which may be imposed in future by the Govt. If such taxes/ compensation are increased with retrospective effect after execution of sub lease deed then it will be treated as unpaid price of the unit and company has the right to recover it from the allotee.
C.).This was not present in the existing agreement-Clause # 57
The allotee agrees that the alloted parking space is only for right to use and shall automatically be cancelled in the event of cancellation/sale/relinquishment of the said unit. (However it was confirmed by Mr. Tanvinder that this clause was only applicable for open car parking, then why it was mentioned in my agreement)
D.).Possession of the Unit- meter installation charge not mentioned (which includes everything in total cost as per booking performa)Possession of the Unit- Meter installation charge is mentioned
E.).This clause in not present in the existing agreement-Clause # 5
It is mentioned that if the allotee delays the payment of dues for more than six months then company can cancel with intimation.
(What about the case where demand letter is not sent on time?)
F.).This clause in not present in the existing agreement-Clause # 14
The normal electricity supply shall be provided through a pre-paid sub-meter at the rate decided by the company.
G.).In view of above i have send many reminders which can be shared with all of you who are interested to know in deatils which may further help all the customer to double check the agreement specially with supertech before signing.
Thanking You.

Sub-Disagreeme​nt of old and fresh Allotment letter cum agreement for old Customer (Date of booking the Flat on 11-Oct-201​0) on the submission of option certificat​e from Eco Village – III, B-3, # 803 to Eco Village – III, B-2, # 903 on request of Builder.

Dear Friends,
I have booked a Flat bearing no B-III, 803 Eco- Village III project from Super Tech Ltd on 11-Oct-2010 in Flexi plan for 3 BHK, Area 1275, facing park and 8th floor and covered car Parking, amounting Rs. 2569125/- including each and every thing included (like water, electricity etc) and no hidden cost except Registry charges and Allotment letter/ Agreement was made vide STC/Booking/2010/3021952/M877639b between SuperTech Limited and me.
After gap of near about 2.5 years, on 26-Dec-2012 a letter was sent to me stating that we have been per forced to abandon the construction of tower B-3 in Eco Village – III project due to un avoidable circumstances of recent development. As decided in personal meeting of Super Tech Ltd stands committed to protect your trust in our company and are going to make alternate offer of allotment from B-III 803 to B II 903 in Eco Village III (same project) itself with same area. Hence, you are requested to accept this offer, sign the option letter and forward it to Super Tech Ltd by 15-Jan-2013. Accordingly the option letter prepared by company have been signed by me and forwarded in time to supertech which is accepted also.
Now friends you will be surprised to know that in my acceptance letter, it is clearly mentioned in Para 2 that “I/We decided to accept your re-offer of allotment of Flat# 0903bin tower B-2 in project Eco Village – III on the same term and condition as applicable to my/our Original Booking.”
In view of above fact when I have gone through my Fresh Allotment cum Agreement, I found that it was not in – agreement with my previous allotment letter cum agreement. Immediately my father Flt. Lt. B. D. Saha (IAF Retd) has spoken to Mr. Tanvinder (Asst Manager in CRM Dept) in detail but no positive reply was received from him except giving fishy excuse. Finally I have taken-up the matter with CRM team through email dated 06-Apr-2013 but they also seem to be rigid on wrong point and not able to understand my actual problem and replied in very funny way stating that term and condition mentioned in fresh allotment letter cum / agreement cannot be changed as these are standard and cannot be changed or altered on an individual basis (replied on same date).
In view of the above fact what I have understood is that the “CRM team” is not able to understand that what is the meaning/value of agreement or not having time to go through my old agreement before preparing the fresh agreement or CRM team has not gone through my accepted acceptance letter.
Now I will clarify the difference between old agreement and fresh agreement para wise.
Existing Agreement means my old agreement
Fresh Agreement means new agreement
This was not mentioned in the existing agreement-Terms of Local Area Development Authority- Clause# 17
This residential project is being developed on a land leased by Greater Noida for a total period of 90 years.
This was not present in the existing agreement-Terms of Local Area Development Authority - Clause# 18
The allotee also undertakes to pay all extra financial costs/surcharges/compensation to farmers, which may be imposed in future by the Govt. If such taxes/ compensation are increased with retrospective effect after execution of sub lease deed then it will be treated as unpaid price of the unit and company has the right to recover it from the allotee.
This was not present in the existing agreement-Clause # 57
The allotee agrees that the alloted parking space is only for right to use and shall automatically be cancelled in the event of cancellation/sale/relinquishment of the said unit. (However it was confirmed by Mr. Tanvinder that this clause was only applicable for open car parking, then why it was mentioned in my agreement)
Possession of the Unit- meter installation charge not mentioned (which includes everything in total cost as per booking performa)
Possession of the Unit- Meter installation charge is mentioned
This clause in not present in the existing agreement-Clause # 5
It is mentioned that if the allotee delays the payment of dues for more than six months then company can cancel with intimation.
(What about the case where demand letter is not sent on time?)
This clause in not present in the existing agreement-Clause # 14
The normal electricity supply shall be provided through a pre-paid sub-meter at the rate decided by the company.
In view of above you are requested to kindly help me to resolve the problems on top priority. I will wait for your reply.

CHEATING:extra charges at time of possession in upcountry
I have booked i Plot of 150 sq yard in Supertech up country and now i have received the final possession letter from the builder and am shocked to see many of charge item which were never mentioned in the allotment letter.

This is total fraud and cheating from the builder.
This project is already delayed and supposed to be delivered in Dec2011 and now they have sent the demand letter with many extra charged so that customer do not ask them about the late penalty and keep involve clarifying the extra charges.

This is totally unprofessional and a case of cheating.

Please look into the matter.

extra charges details is below: and it costs total of 170K

1. One time charges for damages, wear & tear and additional :
2. House keeping Occurring during construction
Interest free refundable security against construction

3. Sale/Sub Lease Deed Charges:-
Miscellaneous Charges (For Execution of Sub. Lease Deed)

this is the complaint dated 2nd may2012

TO,
Chairman & All Concerned at Supertech ltd.
sir/madam,
since you all have been keeping silence(except arguing over the phones) by neither
replying nor providing us our rightful documents, which we have demanded severally
over phone/emails etc.already
namely---
1-copy of my filled up/completed appl.form
2-copy of much promised sanctioned plan of villas by GNOID authority, at time of
booking.
3-allotment letter
4-you have not amended the wrongly/unfairly given payment schedule(dates, where in
no construction has even begun) in booking form-supertech-czar suites etc.which
you demand us to verify before issuing the allotment letter to us
under chosen/agreed clp plan for our villa no.46-czar suites, in spite of repeated
requests-it is most unfair and un-expected continued harassment to us.
5-until and unless the needful corrections are made(point no.4), we cant verify the
above said which is totally wrong and unlawful,
and make any further payments of rs. 14389, as demanded by you, till that needed
corrections/amendments.
we request you again to redress all this at earliest.
note----and until such time /date our schedule of payments will not begin and you
are solely responsible for all this un-warranted delays.
thanks,
hope to hear back sooner with needful and not later than 3rd, April, 2012, after
which we will be forced to act to safeguard our rights of being your
customers/consumers.
your's faithfully,
Sushma Agarwal/dr.V.K.Agarwal
r/o VASUDHA APTTS.
SEC.9, ROHINI, N.DELHI-110085
2nd, may, 2012

On Wed, 02 May 2012 11:05:45 +0530 wrote
>to all the concerned
inspite of repeated reminders via email, face book, consumerdaddy etc. no redressal has been forthcoming except unjust demands, threats, and continued harrassments to us the retired sr. citizens
with thanks,
we are
ms.sushma agarwal & dr.v.k.agarwal
20th, june 2012

We bookd a flat with supertech builders in greater NOIDA in 2007, we were told that the flat shall be delivered in 36 months. 5 years down the we are still living in rented appartments and supertech has not given us our promised dream home. Rent paid in past 5 years is almost 12 LAKHS!. A huge amount considering that we also have to pay the EMI regularly. We would like to warn all the future home buyers, to invest carefully while looking for there dream home.
Is there a regulatory body which can take such builders to task.
Dr Vandana Marwah/ Dr Ashutosh Marwah

I had booked a flat in Supertech Builders Czar Suites at Greater Noida in 2007. At that time they made great promises and delivery by June 2009. They had also projected top of the class amenities in the flat like Jacuzzi in master bedroom bath, chandeliers, wooden flooring in all bedrooms. Then one fine day I found that they have changed the plan of towers without even informing. The tower in which I booked based on location and view was now non-existent. In fact after a lot of struggle I was re-booked in another tower. They did not even have the guts to inform and on rebooking (I had made 100% payment) it was as if they were doing me a great favour. Now the falts are on the verge of complete and now here even in distant dreams also they are near to what was promised. When I am asking for why the specifications have been changed, they are asking me to show the specification sheet that I was promised. Supertech is the biggest fraud builder around and I would caution everybody against them. Unfortunately I am stuck with them and at total grief with my investment on their promises for which I am bearing my EMIs. Never will I even go near them again in my life.

Hello Experts,

I have given a big hassle from Supertech Limited. I booked a flat in one of there project in Sector 74 –CAPETOWN through UNICON which claims that they are highest sales maker of SUPERTECH.

The Issue is that SUPERTECH suddenly increased the price of the property in my booking form by calling some charges as mandatory on which UNICON was giving me the fixed deal.

I had deal of this property with Unicon on FIXED QUOTED PRICE even in the booking form which provided by UNICON, On Extra charges (PLC, Parking, IFMS etc.) place N.A. (not applicable) was written but now SUPERTECH is expending the cost which is not acceptable.

Ms. Nidhi Sharma behalf of SUPERTECH is communication with me, Here I must say that I am disillusioned with the indifferent attitude and this type of unprofessionalism is not acceptable at any stage.

I am planning to take my fund back and also As I have all documents like cheque receipt and booking form’s copy with seal and signature so will also think about to take some legal action …………………….

I will also visit UNICON very soon but just advice me that what is the best way to teach these people that what is right path ?

Need Advices ………………………….

Saurabh Mishra

Hi All,

Well, there is nothing good about it, but Supertech have enhanced thier performance as a flagship bearer company for cheating customers and making as worse building as possible on this motherly planet Earth. They should be given an award by President of India for spoiling the definition and meaning of construction business.

I am a resident of Emerlad Court and below are my before and after possession experiences:-

Before Possession:-
While the construction was going on for my tower, I had to regularly go to visit the site to check the status to explain them the basic tasks like to complete the painiting before putting the wooden flooring (common sense eh...) in great detail to the Project Manager at that time (Now fired due to ego clashes) and that PM was not even aware of which task will be up next and directly use to give the contact numbers of all the vendors / department heads for follow -up. I had to literally follow up with each and every civil department to know wat task will be followed by wat and to explain if the quality was not good. why would I go for a builder flat in the first place if I have to myself follow up. They even enforced the color of woodwork on us while they showed and promised something else.

After possession:-
Everything they have put on the flat after the basic infrastructure has flaws:-

a) Level of floor tiles bathroom- All the bathroom water level is incorrect. I have given at least 10 demo of the problem to a number of people from Supertech. No one takes care. The excuse given is that it is not waterlogging but wet tiles. Now, anyone knows the difference at Supertech? Sometimes they say tiles have finished off in store.
b) Wooden Flooring:- The wooden flooring in all bedrooms has inflated and its level is not correct. It seems as if I am taking a route to hill station. No one cares. Their Vendors come and asks for money to resolve the issue.
c) Seepage- There is seepage in at least 5 places, paint is falling - no one cares
d) Locks - All the locks in bathrooms are broken, no one cares
e) Virtified tiles in dining and drwaing area are either broken / uneven / not-levelled - No one cares
f) Wood work - All the wood work taken by Supertech is of no use - Not even a single door of cabinet in bedrooms closes. The modular kitchen's doors either get stuck with the cemented slabs or are broken.
g) POP levelling is not done before paint and all the paint looks like layers of mud not levelled.
I have really lost the peace of mind I had before buying a flat with Supertech.

Everyone from their maintenece staff to their vendor are willing to work if you pay from your own pocket while to get a Geyser, RO installed in my home which is what they claim is part of maintence service, I had to follow up for 3 months, same thing for installing an electrical switch and that too when I am paying Rs. 4000 pm as maintenace fee. Only post possession problems they understand is when the wall of your home is falling or water is contineously flowing from the house above your flat to your flat and they do not have any I really mean any sense of aesthatic beauty they claim to posses in their ads. I talked to their previous PM (while he was their PM before being fired) about these issues he said "Sir agar haath se rasgulla bhi banao wo bhi tedha hota hai" about POP not done correctly, about tiles water level he said "Sir agar nahaao to bhi paani khud se nichodna padta hai" while I have seen that guy not doing any work, not checking the quality of work done in flats and the only thing he was interested in doing child sexual abuse in his office.

One of their VP lended a helping hand to my problems but just after 2 calls he said I am too busy with other things and i can't track the each and every flat.

I do not know where to go now...
The baseline is never go for the quality of this builder named Supertech based upon my horrified experience.

I have booked the Property in Supertech Eco Village -I in the month of March 2010 and we have paid 10% of the Property . When I booked the Property my flat is park facing and this additional cost is not involved in my flat. When I get allotment later from builder they add additional Rs. 20000 in my flat cost. Second thing after 6 months there is not a single construction is start from builder. And they are demanding money . And loan is approved from HDFC bank . when we talk to bank for disbursement of loan we came to know Eco Village -1 is not approved from bank because Builder has not submitted the papers to bank. And our loan is under scheme of 8.25% till 30th September. And not a single person pic up the call at Spertech and when we go personally they are not giving proper reply .

Supertech Limited makes State Bank of India to open a branch in under construction multi storied building with utter disregard to visiting customer's safety.

Some day, some customer will get hurt seriously by falling debris of the under construction building.

Interestingly, Supertech Limited is using the name of the Bank in their promotion material. Looks like bank is also not concerned about the safety of visiting customers.

I am not aware of a single project that has fulfilled all the promises it made and complies to the law and rules of the government departments.

Promises made on paper, signed by authorised officials, are flouted with musle and money power.

Beware. Check with a couple of the prior purchasers, who are living in their projects. Develop your network to find out about the actual status / situation instead of believing in the references given by them - such referees will give good reference under duress, and you will not know.

Think, 100 times before making any invetment with Supertech Limited.