CB Banks Synchrony Bank Fraudulent account/credit charges

Synchrony Bank review: Fraudulent account/credit charges 42

AMosby of Los Angeles, US

Oct 25, 2014 11:57 am EDT

Review updated: Jan 21, 2024

Resolved

Featured review

My 81-year-old mother was harassed into giving personal information to open a credit line at Ramon's Jewelers while walking in the Westfield Mall in Culver City. They persisted and she gave in. Now she has a $3500 bill with a threat of it growing to $11, 400 if the charge is not paid to Synchrony Bank.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Synchrony Bank - Closing accounts with 100% good standing - had for years 174

Synchrony Bank - billing and customer service 12

Synchrony Bank - Closing of all accounts 75

Synchrony Bank - Unethical Behavior 1

Synchrony Bank - they closed my account without my agreement

Synchrony Bank - Access to billing

Synchrony Bank - Refund payment for 178.00 immediately 2

Synchrony Bank - Bottom feeder credit cards 1

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blainev

Columbus, US

1 comments

blainev of Columbus, US

Dec 24, 2014 1:21 pm EST

I use a third party provider to monitor my credit and balances on my account. Synchrony is the only bank that does not allow this provider access to my account. When I contacted their customer service, this is the response I received: "At this time, we do not provide access to Synchrony Bank account(s) via these third-party tools. Please know that protecting any personal information provided to us is one of our primary objectives, and we continue to work closely with these third-party service providers to ensure they meet data security standards and are fully compliant with regulatory requirements before enabling these sites to access your account details."

I have accounts with four of the top ten largest market share credit card issuers. They sync fine with my credit monitor company. Synchrony is a farce if they think that their standards are any higher than the other companies that hold 98.7% of the market share.

And when presented with my issue, their customer service instructed me to send a fax or a letter. They refused to direct a manager speak to me. Lowes should sever all business ties with this company.

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Synchrony Bank contacts

Synchrony Bank phone numbers

+1 (866) 419-4096
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Prospective Business Partners

+1 (800) 859-9975
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Healthcare Providers

+1 (800) 300-3046
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Healthcare Providers, Prospective Partners

+1 (855) 875-1850
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