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CB Banks Synchrony Bank Terrible credit card
Synchrony Bank

Synchrony Bank review: Terrible credit card

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10:33 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I have been a valued cardholder since 2019 and have paid for this card on time. You lowered my credit limit on the same day I made a substantial payment therefore negatively impacting my credit score. Specifically, I had at least a credit limit of 6500.00 and paid 3,000.00 to this account. I have never had this occur with any other creditor. Additionally, this letter that was supposedly sent is not available to the consumer on the website once you login and therefore you must call into customer service to obtain this letter. And to think that after I paid this amount, I was notified of the lowered credit limit. It was in my best interest to not have paid this amount. I am extremely upset with this process of negatively impacting a consumer’s credit score when the user had the opportunity to increase their credit worthiness by paying down a substantial amount of the balance. I am quite disappointed with this process and lack of transparency when it comes to this credit card. Account holders do not know that they are penalized for paying off the balance because then you are lowering their limit therefore impacting their credit score in a negative fashion.

Recommendation: don't do it

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  1. Synchrony Bank Contacts

  2. Synchrony Bank phone numbers
    +1 (866) 419-4096
    +1 (866) 419-4096
    Click up if you have successfully reached Synchrony Bank by calling +1 (866) 419-4096 phone number 9 9 users reported that they have successfully reached Synchrony Bank by calling +1 (866) 419-4096 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (866) 419-4096 phone number 9 9 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (866) 419-4096 phone number
    Customer Service
    +1 (866) 893-7864
    +1 (866) 893-7864
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    CareCredit
    +1 (800) 677-0718
    +1 (800) 677-0718
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    CareCredit, Open An Account
    +1 (866) 226-5638
    +1 (866) 226-5638
    Click up if you have successfully reached Synchrony Bank by calling +1 (866) 226-5638 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (866) 226-5638 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (866) 226-5638 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (866) 226-5638 phone number
    Savings Products
    +1 (800) 333-1082
    +1 (800) 333-1082
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    Small-Medium Sized Businesses
    +1 (866) 838-0655
    +1 (866) 838-0655
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    Prospective Business Partners
    +1 (800) 859-9975
    +1 (800) 859-9975
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    Healthcare Providers
    +1 (800) 300-3046
    +1 (800) 300-3046
    Click up if you have successfully reached Synchrony Bank by calling +1 (800) 300-3046 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (800) 300-3046 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (800) 300-3046 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (800) 300-3046 phone number
    Healthcare Providers, Prospective Partners
    +1 (855) 875-1850
    +1 (855) 875-1850
    Click up if you have successfully reached Synchrony Bank by calling +1 (855) 875-1850 phone number 2 2 users reported that they have successfully reached Synchrony Bank by calling +1 (855) 875-1850 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (855) 875-1850 phone number 2 2 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (855) 875-1850 phone number
    Digital Help Desk
    More phone numbers
  3. Synchrony Bank emails
  4. Synchrony Bank address
    950 Forrer Blvd, Dayton, Ohio, 45420, United States
  5. Synchrony Bank social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 04, 2025
  7. View all Synchrony Bank contacts
Synchrony Bank Category
Synchrony Bank is ranked 51 among 414 companies in the Banks category
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