TELUS review: Internet connection is working since 26 august 2023.

I made request to telus about shifting my connection from my rented accommodation to new location. I had 300 mbps speed fibre connection. They gave me date 28th august 2023 for this work. They stopped my net services on 26 august 2023. On 28th august 2023, they sent a engineer to install my connection here. One representative from telus called me to explain that telus does not have fibre facility with this building. They told me that they can only provide us copper connection service here with 100mbps speed. At the same time, I was providing access to telus engineer for electric room and other required places to establish wifi internet connection there. I don't know why he did not complete his job three. He install modem without working condition and left the place. I called to customer services again and again but nobody gave much attention about my request. Really, I have not seem thay type of worst service in my life before. I am complaint again and again for last 5 days. They generate a ticket, resolve and close the ticket without providing resolution. I have been so frustrated since 28th august 2023. I am so afraid that continuous frustration might give me health issues. If it happens then telus will be responsible for it.