The New Yorker’s earns a 1.4-star rating from 9 reviews, showing that the majority of readers are dissatisfied with content.
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Customer service and cancellation process
The New Yorker Magazine is a great modern publication. I enjoyed the issues very much. However, when it came to cancel, we were given three options - online, by phone, or by email. November 14: Received Mail in notice about renewal, with option to cancel by December 12. December 2: The online cancellation option was not working, So I sent an email...
Totebag
I have subscribed The New Yorker magazone in October with a promotion that said that I would be having access to the magazine and an offer of a tote bag. It's January and the totebag never made it to my adress, I have written to the customer service, but they excuse responsibility.
I find this completely unreal, these days no one is responsible for anything, If they failed togo accordingly to what they have offered in the beginning, they should refund me in total or send me my tote bag.
I am waiting for a formal reply!
Ripoff
I bought three underwear from newyorker and at the counter I take the bill and they put my things in bag and at the counter they didn't remove the magnetic and now my three underwear are joined together with each other I don't know what should I do now
Is The New Yorker Legit?
The New Yorker earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for The New Yorker. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Newyorker.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Newyorker.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
The New Yorker as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up The New Yorker and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While The New Yorker has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 11% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to The New Yorker. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
not replying and not issuing a refund
I have ordered items from New Yorker on November 24th ORDER #YORK7114
I have sent multiple emails regarding the order to cancel the order before it was shipped (since it was not shipped when stated), I have then filled in the cancellation form on the website, I have written on Instagram - and I did not get a single reply. I have canceled my order before it was shipped and asked for a refund - instead, I got no word from the seller, the order was shipped (to the address I was no longer at), and my money is never refunded. Since then, I have sent multiple e-mails, New Yorker stated they that cannot find the transaction. I have send the details about the transaction - and I have not received a word from then. Please, issue my refund. Thank you.
Desired outcome: refund
Jerry Seinfeld book
U were supposed to send me this bookl free after I paid for podcasts last year;I listened to ALL of them. Where the hell is my book? [protected]@gmail.com. Been a subscriber for a long time and reader for over 50 years. Shame on you
Desired outcome: Seinfeld book promised
calling to renew new yorker sounded like a scam
I don't know who these people are. My very deaf husband got a call from them and I heard the tale end of the conversation where they were saying they were renewing the New Yorker for two years and someone would call back. I am frightened he said "fine." This company is in Texas. They called back and I didn't pick up. I order my subscription directly from you so have no idea who these people are but I suspect they are bad news. Do you know anything about them? Our subscription is Dr. J S Cohen in 18062. Is there a problem. Thanks, Bonnie Cohen
the subscription i've paid but haven't received
Friday I subscribed to TNY and I got an e-mail saying I was gonna get my subscriber info "shortly". Well, let's just say it's been 5 days and still nothing of the sorts. They've answered me on Sunday saying that I needed to provide more info about myself but they never replied again.
I'm so regretful I just want my money back at this point. What should I do?
Horrible. Sorry this happened to you. So many bozos.
Like this guy...
Joe Roche - Faith and Family Films — warning
magazine subscription
I have payed 3 months of the new yorker magazine subscription, but the website continues to block my access to its containt.
I have reported the problem on website's help e-mail address. They asked me to try again. I did and still can not access the magazine's articles.
I again asked them to fix the situation, but nothing has been done. I am paying for it, but not being able to use, and they are truly ignoring my problem.
I am regreting having subscribed it... And may I say it, it was not cheap.
The New Yorker has a &Credit Department&?
In late 2007 I decided to let my subscription expire - or so I thought. Then, over the past couple months I've received letters from The New Yorker formulated as if they were "invoices". I thought this was a ploy to pressure me into renewing, and figured that simply not paying the "Invoice" would be enough. I still suspect that's what's going on, but today received a letter from their "Credit Department" that caught my attention. Here's what they wrote:
URGENT: [my name]
Several months ago, you ordered a subscription to THE NEW YORKER at a rate substantially less than the price you would otherwise pay at the newsstand.
You have received THE NEW YORKER for many weeks, yet to date we have not received your subscription payment.
In order to clear this Delinquent Account from our records, please pay the above invoice today.
Thank you, The Credit Department.
Pay online at www.pay.newyorker.com
--End Letter
I mean, what the heck is that all about? So I went to their website and logged in with the customer number that came in on one of the back issues, and sure enough found that they had renewed my subscription the subscription was renewed on Nov 5, 2007, but here's the point: I NEVER REQUESTED THAT MY SUBSCRIPTION BE RENEWED.
Yet I'm worried that they are going to throw me into collections and hurt my credit rating. Can they even do that?
If so, then that's patently unfair because I never agreed in any way whatsoever to renew my subscription and I shouldn't have to pay.
If not, and they are just bluffing, then that too is a violation of my rights as a consumer, as far as I'm concerned. I mean, writing letters as if they were "invoices" and now signing it "The Credit Department" which, by the vague language they use, seems more like a focus-group tested ploy to scare me into subscribing for another year, rather than anything at all legitimate.
I'm mystified. I'm going to call them on Monday to try to get some kind of answer from them. But I think whether unfair or just plain intimidating, either scenario is worth reporting to Complaints.com.
Has anyone else had an experience like this?
The complaint has been investigated and resolved to the customer’s satisfaction.
magazine crossword puzzle answers not at location magazine indicates, January 30, 2023
I have not received the last two copies. I thought I had renewed for three years but am now getting renewal notices. I would prefer getting the magazine that Iaid for.
Jonathan A. Weiss
142 W 87 NYC 10024
dostoyesky@juno.com
The same ridiculous experience here in 2017. I never renew the subscription after a 12-week deal, but the invoice saying I owe for 47 issues keeps coming. Such a funny nightmare.
When you published the issue with president-elect Obama and his wife looking like "revolutionary radicals" I came down and protested in front of your building with a group of other outraged citizens. I also cancelled my subscription. I fortunately am not receiving them so what is this "delinquent" bill, for $29.95 about? I don't own you anything; you owe the Obama family and the American people for your overt racism disguised as freedom of speech.
Acct # nyr [protected]
I only subscribed because this was a special order. I did not renew. Now, I have an invoice saying I owe 79.99. I would like to know how I can owe 79.99 when I did not renew my subscription. This invoice states that I must pay or they will send this account to a collection agency. I think this is vile. I will never read or subscribe to this magazine again. This invoice says I owe for 47 issues, but I haven't received a copy in over a year.
Account number [protected]
These comments began in 2007, and in 2015 the New Yorker subscription scams have only increased in variety. I have a fully paid and automatically renewing paper & online subscription. The online newsletter links me to all content, both paper and online-only. SUPPOSEDLY. Yesterday, the online access told me I'd used my "last complimentary access" and denied me access to an article I wanted to read. I checked my subscription -- good through August 2016 and would renew automatically anyway. I opened an online chat with customer service. That rep said they had my husband's email associated with the subscription -- and they shouldn't even have his email! He has never subscribed to the magazine. The rep had no idea what to do about my assertion that their website was misreading their data base. Um, duh! So I ran a little test. I signed up for the 12 weeks for $12 deal and paid for that "new subscription." AND IT STILL WOULDN'T LET ME IN TO VIEW THE ARTICLES. Nor would it let me in a day later (today), a second shot I gave them figuring that, despite moving to brand new offices, their data processing might still be batch overnight. Still no access. So I unsubscribed. Their online processing immediately told me they'd send me a refund check for the correct amount. So it's not a delayed processing problem. It's, at best, incompetence so pervasive that, given that I can't be the only one experiencing and complaining about it, their behavior equates to intentional fraud. I'm also going to dispute that 12-week deal charge with my credit card bank if it doesn't disappear from my "pending" list in the next few days.
POSTAL SERVICE HAS FORWARDING ADDRESS THAT WILL NOT WORK. AU REVOIR.
I keep getting a bill for a subscription which I contest. When I subscribed I asked if I could start with or at least get a copy of the iss667ue that had Sen. Obama on the cover and was assured I could. It did not come. On inquiry I was told they were all gone and I would not get a copy--the respondent showed NO concern and obviously could care less. So I said cancel my sub and you could bill me for the copies I had received up to that time. Eventually they stopped coming. I have not paid for obvious reasons. What do we do now? I do not want the sub unless you can supply that issue. Please respond.
I recived and invoice telling me that I have and amount to pay to The New Yorker. I think I already did in the firth month of this year by credit card (mastercard). I will pay the amount again because I don't like to receive DELINQUENT invoice, and when you receive the payment PLEASE take me out of the DELINQUENT invoice.
Thank you
I have had the same experience with the New Yorker. I am sure their explanation is that it is just a form of satire----just as their covers are!
The New Yorker Reviews 0
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Overview of The New Yorker complaint handling
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The New Yorker Contacts
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The New Yorker phone numbers+1 (800) 444-7570+1 (800) 444-7570Click up if you have successfully reached The New Yorker by calling +1 (800) 444-7570 phone number 0 0 users reported that they have successfully reached The New Yorker by calling +1 (800) 444-7570 phone number Click down if you have unsuccessfully reached The New Yorker by calling +1 (800) 444-7570 phone number 0 0 users reported that they have UNsuccessfully reached The New Yorker by calling +1 (800) 444-7570 phone number+1 (515) 243-3273+1 (515) 243-3273Click up if you have successfully reached The New Yorker by calling +1 (515) 243-3273 phone number 0 0 users reported that they have successfully reached The New Yorker by calling +1 (515) 243-3273 phone number Click down if you have unsuccessfully reached The New Yorker by calling +1 (515) 243-3273 phone number 4 4 users reported that they have UNsuccessfully reached The New Yorker by calling +1 (515) 243-3273 phone number
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The New Yorker emailshelp@newyorker.com100%Confidence score: 100%Support
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The New Yorker address1 World Trade Center, New York, New York, 10007, United States
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The New Yorker social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 23, 2024 - View all The New Yorker contacts
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