The Wasserstrom Company’s earns a 3.0-star rating from 4 reviews, showing that the majority of restaurant and kitchen equipment buyers are somewhat satisfied with their purchases.
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I've been dealing with this company for years
I've been dealing with this company for years. I was happy until today. I ordered a reach in Fridge and paid extra for delivery. They used a local company to deliver the item. The delivery company refused to take it inside. They left it outside of my restaurant. When I called their customer service department they said they delivered it. The fact they left it outside was considered delivered. All I wanted was for them to take it inside not the actual set up. Horrible customer service, bait and switch. I will NEVER do business with them again. Beware.
Just wanna say thanks to all the guys at Wasserstrom
Just wanna say thanks to all the guys at Wasserstrom. *** was the best, and the rest of the crew too. Ordered a Freezer last summer for a client and the freezer broke after only a few days. *** was quick to get someone to fix it. When it broke again, they sent a new one from a different brand 'cause it seemed like they had problems with the first brand. Every time I called with questions or concerns, they were all so respectful and worked hard to keep my business. Thanks to these amazing people who understood what we needed and got us the right freezer. I appreciate everything they did and they all deserve a big Thanks.
Our pantry has a very small budget
Our pantry has a very small budget. Due to increased demand during COVID19 we needed two commercial refrigerators. But they were really expensive everywhere else. Also, when one of our fridges died an untimely death, they were able to obtain and deliver two double door units when no one else could. More importantly, they were able to provide quotes on three different manufacturers. All three had great units to choose from that were economy. They helped us understand the differences between each, the warranties, how to use them, and continue to provide ongoing assistance when we have questions. Most importantly, they are helping us find freezer units with good warranties. They were great to work with throughout the entire process. Their salesperson kept us up to date on the order and shipping status. They go above and beyond in all they do to help a customer!
The Wasserstrom Company Complaints 1
Order clearly stated 12pk!
Order clearly stated 12pk! When I received my package, the ticket had been edited by someone in the packing department and only sent one! Mention in the ad which I do have.
Is The Wasserstrom Company Legit?
The Wasserstrom Company earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for The Wasserstrom Company. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The Wasserstrom Company has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Wasserstrom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up The Wasserstrom Company and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on wasserstrom.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to The Wasserstrom Company. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About The Wasserstrom Company
Wasserstrom.com, the company's online platform, serves as a one-stop-shop for all foodservice needs. The website offers an extensive range of products, including commercial kitchen equipment, tabletop supplies, barware, janitorial supplies, and much more. Whether you are a restaurant owner, caterer, hotelier, or any other foodservice professional, Wasserstrom.com has everything you need to run your business efficiently.
One of the key strengths of Wasserstrom.com is its vast product selection. The website features products from renowned brands in the industry, ensuring that customers have access to top-quality items that meet their specific requirements. From professional-grade cooking equipment to stylish dinnerware, Wasserstrom.com offers a comprehensive range of products to suit every budget and style.
In addition to its wide product range, Wasserstrom.com stands out for its exceptional customer service. The company's knowledgeable and friendly team is always ready to assist customers in finding the right products and answering any questions they may have. Whether through phone, email, or live chat, Wasserstrom.com ensures that customers receive prompt and personalized support throughout their shopping experience.
Furthermore, Wasserstrom.com prioritizes the convenience of its customers. The website is designed to be user-friendly, allowing customers to easily navigate through different categories and find the products they need. The checkout process is seamless, and the website offers various payment options to accommodate different preferences.
Wasserstrom.com also understands the importance of timely delivery. The company has a robust logistics network that ensures prompt and reliable shipping to customers across North America. With efficient order processing and tracking systems in place, customers can expect their purchases to arrive on time and in excellent condition.
Overall, Wasserstrom.com is a trusted and reliable online destination for foodservice professionals. With its extensive product range, exceptional customer service, and commitment to convenience, the website provides a seamless shopping experience for all foodservice needs. Whether you are setting up a new restaurant or replenishing supplies for an existing establishment, Wasserstrom.com is the go-to platform for all your foodservice equipment and supply needs.
Overview of The Wasserstrom Company complaint handling
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The Wasserstrom Company Contacts
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The Wasserstrom Company phone numbers+1 (614) 228-6525+1 (614) 228-6525Click up if you have successfully reached The Wasserstrom Company by calling +1 (614) 228-6525 phone number 0 0 users reported that they have successfully reached The Wasserstrom Company by calling +1 (614) 228-6525 phone number Click down if you have unsuccessfully reached The Wasserstrom Company by calling +1 (614) 228-6525 phone number 0 0 users reported that they have UNsuccessfully reached The Wasserstrom Company by calling +1 (614) 228-6525 phone number
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The Wasserstrom Company emailsnoahshunfenthal@wasserstrom.com98%Confidence score: 98%newsales.no@wasserstrom.com98%Confidence score: 98%Communicationjamesjeansonne@wasserstrom.com97%Confidence score: 97%
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The Wasserstrom Company address4500 E Broad St, Columbus, Ohio, 43213-1360, United States
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The Wasserstrom Company social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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