Tiger Brands
Reviews and Complaints

My sister bought ACE maize meal at Shoprite Johanneburg CBD 111 Commissioner street on 17/03/2020. When she got home she poured it in the bucket that we use for maze meal. I started boiling water to start cooking. When I scooped from the bucket I noticed something that I can't describe. It looks like a mould. clooged together. Had to change and cook rise as I'm not sure of this. With the spread of this virus.

This is the second strawberry flavored oats so easy box I open with at least 3 sachets in it where there is no added ‘strawberry flavored gems'. Just plain oats with no flavor and no gems. This is unacceptable. I buy this product for the one reason that I like to have the gems in the oats. If not all sachets are going to have strawberry gems in it, then it should be advertised like that, otherwise this is false advertising and wasting my money on a product that does not meet the product description.

I am very disappointed with Ace maize meal from PnP Fam Hazelpark Germiston ZA, today (27/02/2020).
Amazing today I wanted to make pap for Dinner, boooom a worms came out of the Ace Maize meal that I just both an hour ago.
I am angry, upset, disappointed, heartbroken because Ace Maize meal is my favorite brand.
I then had to drive for 30min to get to the Shop for refund because the store didn't have my favorite Maize meal brand on the shelfs. And to top it all, the store manager was in a moody state to have a decent conversation with me.

I am requesting Ace as my favorite brand to compensate me for driving 30km to the store.

Pictures will be attached.

Thank you.

[protected]

Dear Customer Service,

I am writing to you with my complaint.

I do however have a serious complaint regarding my purchase of Beacon Maynards Fruity Flavoured Enerjelly Jubes 125g. I purchased it on the 18 February 2020 at my local Pick n Pay store.
I did open the packet and I did have a few. I then kept it aside in an airtight container in my house for later use. When I went back to have it, I noticed that the packet seems odd.
The contents of the packet, the sweets were all stuck together, like glue, with all the sugar dusts on it vanished and it was like kind of hard. It was so odd as I always buy these sweet and I have never encountered this before, so strange. I am not sure whether the problem is with this packet of sweet that I bought or perhaps the whole batch.

Please be kind and look into this and get back to me.

Regards
Melissa Dukhi
Tel: [protected]
melissa.[protected]@marshallsgroup.co.za
24 Highstone Road, Whetstone, Phoenix, 4068

I am highly disappointed with the false advertising on the Albany bread packets. I have been buying the Albany best of both worlds merely to enter the competition. Only to find no "unique number" in 2 of the loaves. I am highly disappointed. You are still making a sale and I am loosing out on a chance or 2 to win. This has now even made me question the rest of the information stipulated on the packaging.
Awaiting your response
J.Bailey
Jpeters.[protected]@gmail.com
[protected]

I bought Crosse & Blackwell mayonnaise on 25 January 2020 at Checkers in Springs Mall.
When I opened it I broke the seal, but the mayonaise is so sour. I buy Crosse & Blackwell all the time and it has never tasted this way! It cost money, but I didn't get what I paid for. The best before date is 05/06/2021.
The manufacturer date is 05/12/2019 04:24 CRB1 10.
PLEASE ATTEND TO THIS MATTER.

Bought Ace Maize Meal at Batho Plaza Soshanguve Shoprite on the 23th of January 2020. as usual I transfer everything to the container and walaaa growling maggots... like honestly... disgusting to think that Ive always trusted Ace Maize meal despite the always putting the name first as Ive grow up using Ace I've even introduced it to my kids now this...

I purchased a heavenly hazel nut chocolate at Shoprite Vasco in the week, I bought two. I opened one the next day and are almost half the chocolate to come across freaking damn maggot! I almost are it as I was about to put it in my mouth.i took the rest of the chocolate out to see and saw webs as well. I'm disgusted and sick to the stomach. The chocolate expires in February next month. I'm too scared to open the other chocolate. I will not be eating chocolate again! Chocolate is my favorite and I have one everyday.. but now, I'm just sick!## I will be sharing this with the media to warn consumers about this !

Good Day
I'm writing with regards to my dissatisfaction about a product I recently purchased on 31/12/19 at my local Super Spar store. It was a tin of Koo Cream-style Sweetcorn.
Manufacturing date was 05/02/19 and best before date 05/02/2022.
Upon opening the tin I find the contents was watery and not creamy. I then strained the contents and find 250ml yellow water with mashed corn.
I am attaching photos for you to see.
Francine

Good day. I bought purity breakfast medley of mixed fruits& oats squeeze baby food last month (november), but to my dismay all of it is now blown up. Unfortunately its about 30 units because I buy in bulk whenever there's a sale on them. Was there a recall of some sort because I notice the same baby food hasn't been available in stores of late? I would like to be reimbursed please. More important, is my baby safe from this food? My cell no. Is [protected]. Thanks

I called tiger brands on or about the 4 december regarding the damn mould in the product. I can understand that fro time to time things go wrong, but the most upsetting and distressing part is your customer service feed back.
I receive a wifi whatever code to give to the shop for a miserable damn 50 bucks. What do you think 50 rand is going to buy. I bought a big container which I couldnt use because of the mould or fungus or rot and now you treat to shut my mouth with this miserable gesture. The shops charge between r65 and r69 for a tub. And up to r72 at some stores. Keep your voucher... It is an insult to me and my family who use both the tissue oil/cream as well as the camphor product. No more keep your bad mouldy fungus permeated product>
Ask your wife

This is the last time I buy Instant Oats from Tiger Brands - it is laden with salt to the extent that it is not edible. Out of the 10 packets, 6 was fine in regards salt levels, however packet 7 was an exception and once again laden with salt, so all my chia seeds and Omega 3 seeds and banana also got wasted. Clearly there is no monitoring of how much of what goes into each packet if there is unequal levels in the same box. I have complained about this problem before, clearly Tiger Brands think that more salt equals more flavour, so that may be so for Corn flakes and the like but does not make sense for Oats. I dont see why it has to have salt at all. It does NOT improve the taste to add more salt. Last time I complained i got a R50 voucher. Not sure why I even try and go back when clearly management have no interest in dealing with the complaint only appeasing their customer.

Good day
I bought 48 cans of KOO whole kernel Corn on Friday, 29 November 2019 at Mackro, Brackenfell.
When I opened one of the cans I found that there was only water in. the can inside had a foul smell and the can was totally rusty inside.
I did not open the other cans yet, so I don't know if there are more cans that are similar.

Attached please find photos of the can with the barcode and details of it, as well as the invoice.

I herewith request a refund in order to replace the cans, as KOO is the only brand I buy and like.

bar code:[protected]
man: 06/12/2018
BB: 06/12/2021

Thank you
Shurane Matthews
contact details: [protected] or [protected]@yahoo.com

My name is Candice Van Wyk from TheCandyShop in Eldorado Park

It is frustrating to go to a place to stock up and you only get 1 flavour of a product that is suppose to have all the colours. How are we suppose to run our business with only cola sixo.

We need urgent assistance with the other colours as this cola is boring the children

Regards
[protected]

I bought black cat peanut butter which has a sticker saying no added sugar & salt.
Now when I taste it I has no taste I couldn't understand. The sticker said no added... But it didnt say no sugar & salt so I thought to myself it has the normal sugar and salt as it usually has its just that it does not have extra sugar and salt. The word added means it has but there are no extra additions.
Now I dnt know what to do my children cant

P J Fourie
8 Brand Street
Kroonstad
9500
I buy several packages of 500g Heavenly Selection Chocolates on a regularly basis from pick n pay in Kroonstad. Up to today we put it in a gift box for customers.
Sadly today, I tried on of these chocolates with a very nasty experience.
After chewing and chewing I realise that something was wrong.
I found these foreign object ( foto attached). It looks like some latex/rubber piece.
Luckily it was me and not the client chewing these object.
Please take extra care in future to prevent embarrassments as mentioned above

Good day

My name is Monica Molai.

I bought an Ace instant porridge Toffee Caramel flavor at Shoprite last week Saturday 19th October and when I opened it yesterday it was a total different flavor on what I expected of which I don't know. I will need a compensation for this.

You may pick up the product at: 1 Searle St, Woodstock, Cape Town, 7915
Between: 10:00 to 17:00

You may contact me on my cell: [protected] & Work:[protected]
Email address: [protected]@gmail.com or Monica.[protected]@clicksgroup.co.za

Kindest regards
Monica Molai

To whom it may concern,

I have recently purchased the new Maynard's Jelly Teddies made with fruit juice, and was not happy with the new recipe. It does not taste like the Jelly Teddies that I have loved since childhood. It is too sweet and tastes like fake flavourings. I have always loved the Maynard's Jelly Teddies as it tasted different and much better compared to other brands of Jelly Teddies. However, now the new recipe makes it taste the same as the cheaper brands in the shops. It has lost its unique Maynard quality.

I am extremely dissatisfied with this product and humbly request you to please make the previous recipe available again.
Thank you for your time and consideration.

Kind regards,
Ayeshah Jada
E-mail address: [protected]@gmail.com

I bought baby food from Shoprite Golden Walk on Friday last week, to my dismay upon opening the purity, I noticed that I didn't have to squeeze the purity out, it just feel out like water. I opened another Packet and found black spots inside the purity.
I checked the expiry date and it says that it will expire on the 12 November 2020.
I spend almost R 1200 a month on purity only and this is the 1st time that I have experienced such nasty things in my babies food, I am really concerned that going forward I will not be able to trust that your products is 100 % safe for babies and that I will have to look for alternate ways to make food for my baby. I am extremely disappointed by this and hate to even think what would have happened if I was negligent and didn't check and just gave my baby this food. I need some feedback urgently on this matter as this affects both my child and many other children in this country that is eating this kind of baby food. I expect to hear back from you guys as a matter of urgency or else I will be forced to go public with this product that can make babies sick.