Menu
For Business Write a review File a complaint
Tinder Customer Service Phone, Email, Contacts

Tinder
Reviews and Complaints

www.gotinder.com

Learn how the rating is calculated

4.4 13 Reviews 493 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Tinder Complaints 493

ComplaintsBoard
K
1:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder Purchase @ tinder for consideration of upgrade

The fact that I ordered tinder plus thinking it was tender gold and I would like to know if I can pay the $10 difference to upgrade to gold since that's what I wanted or you're gonna make me pay the whole 2999 to upgrade to tender gold which I feel he's not far so if you do allow me to upgrade to tender gold I will do it under the circumstances that I only have to pay $10 which is the difference between plus and gold

Read full review of Tinder
Hide full review
ComplaintsBoard
M
9:40 am EDT

Tinder Selling sex on tinder

This member is still selling sex on tinder please see original complaint below

The member iim complaining about is selling sex on tinder and than she is robbing men at gun point which is exactly what she did to me. I met her on tinder and I met her in quito ecuador however she is from venezuela. I met her at the sheraton hotel in quito the quicentro area and once there in the hotel room she demanded all my money and my wallet. I filed a police report but she has no been found or charged. Her name is misleiydis vasquez and her number is +[protected]. After speaking with other member of whatsapp she has been know to have done this to others. How does tinder screen their members this is horrible! Please address this accordingly

Read full review of Tinder
Hide full review
ComplaintsBoard
Q
3:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder account being reviewed

I just bought Tinder plus and I did absolutely nothing wrong to get reviewed. so this is a wrong accuse. Please fix this. The only thing i did was just politely say no to some guys who asked for inappropriate pictures. Sometimes I unmatched them because they said such thing! It is totally understandable. I feel furious and I don't know what I did wrong to deserve this

Read full review of Tinder
View 0 more photos
Hide full review
ComplaintsBoard
A
9:08 am EDT

Tinder Banned for no reason

I just signed in and got the same banned message for no apparent reason. I LOVE how they don't cancel your subscription, seems like someone should really sue these people. They gave no reason whatsoever and I already know they skew results to favor more right-swiped people to show them more often and fake their reviews on Google play as well. Pathetic and fraudulent.

Read full review of Tinder
Hide full review
ComplaintsBoard
Y
1:07 pm EDT

Tinder Some one has created a fake account on my name and uploaded my pictures

One of my friend has come across my profile in tinder which was not created by me
I don't hold any account in tinder
Kindly close the account
Please take immediate action on it

Read full review of Tinder
Hide full review
ComplaintsBoard
M
7:57 pm EDT

Tinder I am submitting this complaint for one of your members

The member iim complaining about is selling sex on tinder and than she is robbing men at gun point which is exactly what she did to me. I met her on tinder and I met her in quito ecuador however she is from venezuela. I met her at the sheraton hotel in quito the quicentro area and once there in the hotel room she demanded all my money and my wallet. I filed a police report but she has no been found or charged. Her name is misleiydis vasquez and her number is +[protected]. After speaking with other member of whatsapp she has been know to have done this to others. How does tinder screen their members this is horrible! Please address this accordingly

Read full review of Tinder
Hide full review
ComplaintsBoard
R
11:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Tinder Banned without reason or explanation

Seems like this is a common problem. I just think it would be the decent thing to do to give customers an explanation as to why you have denied them the services they have paid for.
It's nice to think that it's being policed correctly but all too often nowadays we hear about online applications being disproportionally sensitive to quite run-of-the-mill content/conversations.
I fear Tinder will become obsolete if it aims to align itself with the current overblown social media ethical standards

Read full review of Tinder
Hide full review
ComplaintsBoard
M
4:46 am EST

Tinder banning

im not being seen by anyone on tinder for some reason, i can't find any information as to why, no email address to get information, ive just become invisible, and i pay a subscribtion.this is so annoying. They have my email why don't they just send out an email with an explanation ? does anybody else have this problem it would be interesting to see how many other people are being robbed

Read full review of Tinder
Hide full review
ComplaintsBoard
C
1:59 pm EST

Tinder Tinder dating site

I want to cancel my subscription I just signed up for 6 months. I've been on this site for 6 months prior to signing up and most the men that I am in contact with are cat fishing. I cannot express to you strongly enough how frustrating this has been. Please cancel and refund me my money. In addition I list I want to meet men in my area and I get men from all over the country.

Read full review of Tinder
Hide full review
ComplaintsBoard
T
6:31 am EST

Tinder fake account

It has been brought to my attention that a fake account under the name toral listed to be 29 years old in india is using my profile picture pulled from facebook. I have emailed customer service to request that this account be deleted/canceled immediately as it is not me. Please confirm that this account has been shut down. Thank you in advance for your assistance in this mattter.

Read full review of Tinder
View 0 more photos
Hide full review
ComplaintsBoard
R
1:12 pm EST

Tinder tinder gold

I was a member for a few months now and I can't think of anything I could have done to have gotten banned from tinder. I thought I was always respectful and didn't violate any of the terms of service that I know about. I've spent thousands on boosts and tinder plus and despite this they won't even tell me why I was banned. Tinder needs a formal appeals process.

Read full review of Tinder
Hide full review
ComplaintsBoard
M
2:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Tinder banned for no reason

As no doubt, this has happened to a lot of other people, my account was banned out of no where, no review, no explanation, just banned. I used tinder for just over a year. I'd like my account back and an apology as well as tinders bam system updated. Like really? You can ban me but not tell me why? Extremely unprofessional for such a large company!

Read full review of Tinder
View 0 more photos
Hide full review
ComplaintsBoard
J
7:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Tinder person misrepresenting himself

Hello
I responded to someone who said he was from Texas.
He said he started a contract in Turkey starting today which is for an 18 month term.

His name is listed as Nicholas Philip
I asked him to correspond via email
His address is: nicjonesel456@gmail.com
Anyone with a business would not be using a gmail account.

His phone number is: 1 317 648-7154 This is not a phone number for Texas but Indianapolis
If he were in Turkey he would not be using a US number

He refused to use FB as I wanted him to see some photos

He sometimes has poor English terms

He sent a photo of a young lady wearing. a Toque - why would she need one in Texas?

Please eliminate his web site or ability to use Tinder as he is going to cause a problem

Regards,
Joan Gerber
[protected]@sympatico.ca
[protected]

Read full review of Tinder
Update by Joan Gerber
Jan 06, 2020 7:10 pm EST

Thank you for your assistance

Hide full review
ComplaintsBoard
N
10:02 pm EST

Tinder tinder gold

I need the subscription and account gone ASAP.
However, it is unable to delete account
No one is helping me! Emailed several times and no response
I don't know if I will get billed again and I certainly do not want my account especially as I know it is not working!
I will never use this app ever again
Outcome I want is for it to go and not to be billed ever again
I want confirmation I do not have an account and I do not have subscription.

Read full review of Tinder
Hide full review
ComplaintsBoard
R
9:09 am EST

Tinder shadowbanned its male users!

This ***** company man! before I thought maybe they are shadow banning me. But I didn't know 100%!

Emailing their customer service is useless, its like they do nothing to fix anything.

A) I kept seeing the same girls over and over again.
B) My number of matches shows as 99+ and I match with 1/2 max every couple days if im lucky.
C) Then I was in the mall today, I saw a cute I started talking to her. She said I know you from somewhere, I found out she saw me on Tinder and swipped right on me, and I remembered, I also swipped right. But we both didnt match!

Pisses me off.. I even paid for the VIP package... And i hardly match with anyone. But I see random girls add me to my messanger and tell me why I didnt wana match with them. When I swipped right on them.

Read full review of Tinder and 1 comment
Hide full review
1 comment
Add a comment
M
M
Matthew Hogan
US
Send a message
Dec 30, 2019 7:24 am EST

Hi,

I am a law student from Australia, and I am preparing to take legal action against Tinder and the parent company IAC. If anyone is interested in joining a class action against the two companies, please reply to this post.

Thank you.

ComplaintsBoard
D
3:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Tinder logging in

New to Tinder, all day no problem logging with out a problem via mobile number. I tried to log on around 17:00 tonight, unable to log in after that point with mobile number, system says code sent, no code received. logged in with email, followed link then want mobile verification again states code sent no code received. no problem with phone please advise.

Read full review of Tinder and 1 comment
Hide full review
1 comment
Add a comment
Radio Men
Radio Men
US
Send a message
Dec 24, 2019 9:02 am EST

They're too much of a coward to tell users the actual problem. ANyways that means you've been banned!

ComplaintsBoard
C
8:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Tinder do not use

this app is scam and major fake 90% of the people are not real this app is joke and shuts down alot or does not work period the company needs to run back round checks and figure out how to get matches more nothing is free including the app when u run out of matches u cant use it till next day theres scams on there saying tehre dutch or fake miltary

Read full review of Tinder
Hide full review
ComplaintsBoard
G
8:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Tinder tinder

I cancelled my tinder account on my smart phone. I did this in the same month that I started the subscription. Nowhere in the cancellation process did it say that I would have to do another procedure to stop payment happening the following month. I checked my bank today and Tinder have taken £25. This is dishonest. I then googled it and found I needed to go to Google play store and cancel the subscription there as well as doing it on the app. This is wrong! Please refund me my money. Your app gives the impression that I have cancelled fully when you will secretly still take money each month. Tinder is a scam and I will tell others about it. Graham Youngs at [protected]@gmail.com Please contact me and refund my money.

Read full review of Tinder
Hide full review
ComplaintsBoard
P
1:51 pm EST

Tinder you have taken unauthorised funds from my account

On the 29/10/19 your company took money from my account.

I would like that money returned and an explanation as to why you took it?

I did not purchase anything from tinder in months.

Furthermore what are you doing retaining my card details. That is absolutely illegal.

You are to return €27.01 to my account, you are to delete my card details from your system and I expect a confirmation email from you confirming you will never take money from my account again and that you have deleted my details.

I await your urgent response.

Regards Paul

Read full review of Tinder
Hide full review
ComplaintsBoard
R
1:21 pm EST

Tinder new account and login

It very great application
But after I deleted my old account and I have new account it so crazy I don't know what's going on
Cuz I used it for 3 days and I was swiped slot of people right
But I got no match so I don't know that I'm so ugly or what's goin on with your Tinder
After that I'm gonna use it again but my account it gone
So I have to make new one again and again and again it crazy
I want to be like before
I was tried to swipe all people who show on my feed but I got nothing
No messages and no match btw your app was great

Read full review of Tinder
Hide full review

Tinder Reviews 0

Looks like Tinder has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Tinder, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Tinder

Screenshot Tinder
Tinder is a popular dating app that has revolutionized the way people meet and connect with each other. The app was launched in 2012 and has since become a household name in the online dating world. With over 50 million users worldwide, Tinder has become the go-to app for singles looking to find love, hookups, or just casual dates.

The app is designed to be simple and user-friendly, with a swiping mechanism that allows users to quickly browse through profiles and decide whether they are interested in someone or not. Users can create a profile by linking their Facebook account or by using their phone number. They can then add photos, a bio, and other details about themselves to make their profile more attractive to potential matches.

One of the unique features of Tinder is its algorithm, which uses a complex set of factors to determine which profiles are shown to users. The algorithm takes into account factors like location, age, gender, and interests to match users with compatible profiles. This means that users are more likely to find matches that are a good fit for them, increasing their chances of finding a meaningful connection.

Tinder has also introduced several new features over the years to enhance the user experience. These include the ability to send GIFs, the option to add music to your profile, and the introduction of Tinder Social, which allows users to connect with groups of friends and meet new people together.

Overall, Tinder has become a cultural phenomenon, with millions of people using the app to find love, companionship, and casual dates. Its simple interface, powerful algorithm, and innovative features have made it one of the most popular dating apps in the world, and it shows no signs of slowing down anytime soon.
How to file a complaint about Tinder?

Here is a guide on how to file a complaint against Tinder on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Tinder in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Tinder. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Tinder on ComplaintsBoard.com.

Overview of Tinder complaint handling

Tinder reviews first appeared on Complaints Board on Feb 16, 2015. The latest review The worst customer service you will ever receive was posted on Mar 27, 2024. The latest complaint billing was resolved on Oct 05, 2019. Tinder has an average consumer rating of 1 stars from 3458 reviews. Tinder has resolved 5 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.2
3857 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Tinder Contacts

  2. Tinder emails
  3. Tinder address
    8833 Sunset Blvd, West Hollywood, California, 90069, United States
  4. Tinder social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 15, 2024
  6. View all Tinder contacts
Tinder Category
Tinder is ranked 2 among 148 companies in the Dating Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.