Tinder
Reviews and Complaints

I am extremely confused. I just got a notification from Tinder that they deleted my account for violating terms. I have not violated any terms. The only thing I can think of is that I posted that on HSV positive because I think potential daters should know that.
I would hope that that isn't the reason. To me being responsible isn't a reason to be deleted.
I hope they refund my money.

I paid for an upgrade this morning. I then realized it was not the "gold" membership that I wanted. When I clicked on the gold it showed that for $13.00 (?) more I would get the gold. When I chose to do it, there was a prompt telling me I would be refunded the first amount and charged the gold membership fee. I did this and when I checked my banking discovered that I was, in fact, charged twice.
I then called [protected].
The first person I spoke with didn't identify themselves and I had to make sure that I was actually contacting the Tinder help line.
After 15 minutes on the phone, most of it on hold, the call dropped or was hung up. (Apparently I was speaking to "Nicco Wilson")
Called back. Eventually spoke with "Brad" who is a supervisor, his English only slightly better. On the phone for 20 mins this time, to be told that Tinder does not refund anything less than $200, so if I want the $30 back that I paid for my original upgrade, I have to deposit $200. The reasoning for this was that the government charges $25 service fees for payments returned. Brad was very rude, and fundamentally couldn't understand my issue. When I asked to speak to a mananger he told me calling back would be a waste of my time as there was no one else to speak to. Unreal. The whole interaction felt like a complete scam.

[27/11, 06:46] ‪+[protected]‬: Hi
[27/11, 06:46] Jana Bain: Hi
[27/11, 06:47] ‪+[protected]‬: How u gorgous lady
[27/11, 06:47] Jana Bain: Who is this
[27/11, 06:47] ‪+[protected]‬: Got ur digits from u on tinder
[27/11, 06:48] Jana Bain: Huh? How? I'm not on tinder?
[27/11, 06:48] ‪+[protected]‬: Someone i spoke to gave it to me 😳
[27/11, 06:48] Jana Bain: And who is that?
[27/11, 06:49] ‪+[protected]‬: No idea i spoke to someone they gave me whatsapp num and un matched me after said well chat on whatsapp
[27/11, 06:50] Jana Bain: Okay...And for which reason must you chat with me?
[27/11, 06:50] ‪+[protected]‬: This is just strange
[27/11, 06:50] ‪+[protected]‬: Where u from?
[27/11, 06:52] Jana Bain: I know that is why I'm asking...it sounds dodgy...you're obviously south African...won't be difficult for me to track the frequencie of the cell
[27/11, 06:52] Jana Bain: Still why would someone ask you to whatsapp me?
[27/11, 06:52] ‪+[protected]‬: Why wud u wana do that? I can tell u where i am
[27/11, 06:52] ‪+[protected]‬: Unless someones tryna hook u up ? Friend maybe?
[27/11, 06:52] Jana Bain: I just find it strange that's all
[27/11, 06:53] Jana Bain: I don't know...I'm suspicious...Who is the person that gave you my number
[27/11, 06:53] Jana Bain: Give me a name
[27/11, 06:54] ‪+[protected]‬: It said JR -30
[27/11, 06:54] ‪+[protected]‬: Age 30
[27/11, 06:54] ‪+[protected]‬: 139km i think it was
[27/11, 06:54] Jana Bain: I am so confused
[27/11, 06:55] ‪+[protected]‬: Ok lets forget it then. Will delete ur number
[27/11, 06:55] Jana Bain: Somebody is pranking me...is it like a dating site or something?
[27/11, 06:55] ‪+[protected]‬: Yes it is
[27/11, 06:56] Jana Bain: [censor] wait...No we need to investigate this...please do me a favour
[27/11, 06:56] Jana Bain: Can you send me the link to this site please
[27/11, 06:56] ‪+[protected]‬: Just go to app store and type tinder
[27/11, 06:57] Jana Bain: Ok then how do I get to my 'name'
[27/11, 06:57] Jana Bain: Don't delete my number yet please...I need your help on this
[27/11, 06:58] ‪+[protected]‬: I dnt know
[27/11, 06:58] ‪+[protected]‬: Im also new on that thing
[27/11, 06:58] Jana Bain: I think I know who has a sick sense of humour like this...
[27/11, 06:59] ‪+[protected]‬: So if u like a person u swipe right and if they swipe right on ur name too u get to chat to them
[27/11, 06:59] ‪+[protected]‬: Who ?
[27/11, 06:59] Jana Bain: My sister in law
[27/11, 06:59] Jana Bain: She hates me
[27/11, 06:59] ‪+[protected]‬: Where are u from tho
[27/11, 07:00] Jana Bain: Oh and I'm 35
[27/11, 07:01] Jana Bain: What?
[27/11, 07:01] ‪+[protected]‬: Are u married ? 😳😳😳😳😳
[27/11, 07:01] Jana Bain: Ues
[27/11, 07:01] Jana Bain: Yes
[27/11, 07:01] ‪+[protected]‬: Omg this is [censor]ed up then
[27/11, 07:01] Jana Bain: A dating site you say
[27/11, 07:02] Jana Bain: This is [censor]ed up
[27/11, 07:02] ‪+[protected]‬: The site said u 130km away
[27/11, 07:02] Jana Bain: How the [censor] did this happen
[27/11, 07:02] ‪+[protected]‬: So i assumed u either in like dbn area or newcastle side
[27/11, 07:03] Jana Bain: I have never in my life been on a dating site...it's too dangerous
[27/11, 07:03] ‪+[protected]‬: Me too. But heard bout this n gave it a shot coz theres no registration or anything
[27/11, 07:03] Jana Bain: No it's my brother and his wife...we don't speak and they don't know about my whereabouts at the moment
[27/11, 07:03] ‪+[protected]‬: So no details given
[27/11, 07:04] Jana Bain: I'm gonna give them all [censor] from the Australian government
[27/11, 07:11] Jana Bain: Was there a pic used?
[27/11, 07:12] ‪+[protected]‬: It was an edited kinda pic u lnow with that cats nose and stuff
[27/11, 07:12] ‪+[protected]‬: I dnt know what u call it
[27/11, 07:12] Jana Bain: Does it look like the same person who is in my whatsapp profile pic?
[27/11, 07:13] Jana Bain: Can you take a screen shot perhaps?
[27/11, 07:13] ‪+[protected]‬: Ay hard to tell coz of those ears and nose
[27/11, 07:13] ‪+[protected]‬: Nop once they un match u, they disappear from your contacts
[27/11, 07:13] ‪+[protected]‬: And no way of finding them again
[27/11, 07:14] ‪+[protected]‬: Unless u both swipe right again
[27/11, 07:14] Jana Bain: Oh...Well too bad
[27/11, 07:14] Jana Bain: Well I will talk later again I need to take my kids to school
[27/11, 07:14] ‪+[protected]‬: Ok kewl
[27/11, 07:15] ‪+[protected]‬: What do u do btw
[27/11, 07:15] ‪+[protected]‬: Im sorry . I didnt expect this especially didnt expect u to be married😳🙈
[27/11, 07:15] Jana Bain: Thank you for the help and sorry for the cruel joke played on US... I'm a qualified draughtslady without a job😂
[27/11, 07:16] ‪+[protected]‬: U just at home ?
[27/11, 07:16] Jana Bain: Like I said my sister in law hate me and she has a sick sense of humour
[27/11, 07:16] ‪+[protected]‬: Lol its ok . We both got setup
[27/11, 07:17] ‪+[protected]‬: Dont assume its her, cud be anyone
[27/11, 07:17] Jana Bain: Yes
[27/11, 07:17] Jana Bain: 🤣 I know it is her
[27/11, 07:17] ‪+[protected]‬: Lol tell husband to help u
[27/11, 07:17] ‪+[protected]‬: 😜
[27/11, 07:18] Jana Bain: He is a narcissists he will blame me I will sort this sit out myself but thanks 😁

This is how my morning started...it freaked me out since I don't do dating sites. I would like to know if you can track the culprit that started this and put me in this spot in the first place...it's dangerous, please keep me up to date and close all accounts associated with +27 [protected], [protected]@gmail.com.

Kind Regards
Jana Bain

Someone is on tinder using the name Jake and is currently using my pictures as their profile. I would like to be resolved immediately because I do not want my pictures out there for other people to get hurt from a catfish. Two that's freaking creepy and weird that someone is using my pictures as a profile. 3 I do not want my name being thrown out there for other people to talk about

I have been on tinder for 6 years.

About five months ago I opened my app and my ENTIRE profile was gone. I logged in with Facebook like I always have but My matches, pictures, bio, everything, was gone. I sent an email to support and pleaded for some help, I had 12000 matches, some of whom had become friends of mine that I only corresponded with on the app. I also had a subscription to tinder plus. After two weeks the support team was able to help me get my subscription back but they informed me that I must've have "accidentally" deleted my account (impossible) but I was able to continue using my tinder plus subscription and start again. After a few months of swiping with my new profile, the same thing happened. I was logged out and couldn't gain access to my profile. This time the account was no longer attached to my Facebook, instead my phone number but I could not log in. I contacted support and have been going around in circles for nearly a month where they've told me to delete my account (that I have no access to) so I can restore the subscription(s) - I now also use tinder gold - they have also told me to send information and pictures and it continues in circles until they stop replying and I have to contact them again and begin the process - meanwhile my subscription continues to roll over and I am NOT paying $87.99 for something that I do not have access to. I am very annoyed by this.

I have been on my account every day for the past few months and with no issues. Today I wake up and try to go on to my account it asked me to login with Facebook or my cell phone number I put in my cell phone number and never got a code to log into my account which I have never had to do before. After entering my phone number for about 20 times it finally send me an SMS code through text message, Once I enter the code my entire account is deleted and it is making me start all the way over from the beginning I lost all of my matches my contacts all of my messages and all of the people that I have met are all gone, why did this happen?

Hi,

I signed up to tinder online dating in August 2017. I haven't had tinder online dating for the last three weeks. I never signed up to any deal yet I just had a direct debit of $28.99 for Tinder Plus ( automatic renewal) from my account.

Please make sure this doesn't happen again and I want the money reimbursed to me

[protected]@hotmail.com is my email address

Thankyou

Someone has used my photo to create a fake tinder accoubt by my name only, that is Neelam and over that picture of mine on dp, that person have edited both of my mobile numbers too and have written to whatsapp me or call me. This person is not me but pretending to be me. Since last evening, i am getting so many national as well as international calls. I have not given my facebook id password to anyone so i have no idea which facebook account this tinder profile is attached with, i am sending the screenshot of that fake account of mine, that was sent to me by one of my friend, please help out as soon as possible.

There is a profile under Macey Fletcher that is saying he is being prosecuted for statutory rape because he had sex with a 15 year old.

This is not true as I am his sister and this is on a public website where millions of people can see. J would like this taken down immediately.

The person who posted this is using my brothers name, place of work and picture to pretend to be him.

Please take this profile down.

Hi Team,

I had an account with my facebook account and my id is [protected]@gmail.com and month on month i am getting charged for tinder plus which i do not even use as my account is no longer there online.

Do let me know what needs to done to recover the money back from Tinder and to ensure that there should not be any deduction from me in future under this id.

Regards

I signed up for Tinder, thinking it was monthly, but was billed for the whole year. I accepted this and thought I would give it a go.
I have tried it for a couple of months now and am getting people 100's of mile away from me, but it tells me they are 21km's from me. This site is a complete rip off, false information and breaks its own conditions.
I want a refund for the remaining period of the year or I will be taking it to the courts.

My tinder profile name is monil. I had used facebook to login. I need to match again with the girl I unmatched.. I don't know how it happened but I need to get my match back.
I was using tinder and then I got a call from a friend. After I was done with it when I opened tinder then the match with whom I was talking was suddenly unmatched. And there is no probability of her unmatching me because we were on very serious talks and we genuinely wanted to be in a relationship. Please please help me out with this pls.

Hello I got an "your account is under review" I've been sexual harassment, and bullied and tormented by men on Tinder. I want to know why am I under review when the men reported me was clearly disrespectful, sexually inappropriate, and hurtful. I want answer as soon as possible. I find this ridiculous. I made connections with a couple of guys and now I will not have any contact with them.

I tried deleting my account two months ago. It said it was deleted. But I guess it didn't. I got charged a renewal charge on 10/1/17. When I signed up for what I thought was the free site. Then I got charged for another renewal. When I had no clue my profile was there. I tried 7 times today to delete it and had no luck. I looked into different sites to try and delete the site. And had the same results. When I dealt with this renewal issue the beginning of last month. I was told that would be the last time I was charged. Obviously things weren't resolved.

Hello

I subscribed to the tinderplus for a month for which i was consented to pay Rs. 190. However I didn't intend to subscribe for the second month and obviously not to pay for it. I was trying to cancel the subscription but before I could figure out how, I was already charged for the second month. It's strange and noteworthy of the fact that there is very prominent and visible option of subscribing to your premium services but however I wonder why there is no such option for cancelling the same subscription.

Finding the cancel option was impossible on your app and before I could do that, I was already charged. This is very wrong and misleading. The cancel option should be there right on the app. The app is highly misleading, faulty and inconvenient. I thereby request you to kindly make a refund of the second month subscription and further cancel this subscription from these services for future. Also please do this ASAP!

With Regards
Tanay Nigam
Attorney at Law
[protected]@gmail.com

I was talking to a guy on tinder named Jake. I had searched his pictures from tinder on the internet. The pictures came up on a different guys Instagram named Steven Kelly. Turns out the pictures are really Steven Kelly, not this Jake. I would like to report him for pretending to be someone else, and stealing their photos and using them. I do have pictures of "Jake's" tinder, and pictures of Steven Kelly's Instagram. Only one of the pictures is allowing to be uploaded. But I have the others.

Hi I have been made aware that a picture of me and my name are on tinder app without my consent or knowledge I find this really disturbing that someone cud have access to my photos on iCloud or gotten this picture from some place and that an account was created without my consent r knowledge I have a pic of wat came up on tinder
Can you please help with regard thus issue
My email address is [protected]@icloud.com
Best regards
Dan barrett

Hi

I would just like to ask when my Tinder Gold will be activated again. As previously mentioned a debit order already went of for a R199 for the 2nd month.

This is not returned so i think taking Tinder Gold off now is not fair as ive paid for something i did not want. But plse as i said since it has gone off my account again the 2nd month can run too. I dont mind having Tinder Gold for this 2nd month as that payment is gone. After i cancelled my subscription for the following month which was also after the 2nd debit order went off Tinder Gold was still removed but the R199.99 still off. I didnt mind having Gold the 2nd month but just cancelled my subscription so that next month it doesnt go off again.

Kindly please put it back since i have paid already for this month too.

Thanks so much and sorry i bothered you as i can understand you guys are obviously very busy. I too have several friends and girlfriends who are all on Tinder...

Have a good day

Jaco Hammond
[protected]

Tinder is not letting me log back in and it says retry and retry but it never does. It's been going on for about 8 hours now and I think that is so rude because I have conversations there and I will lose then just because your system is not working and I think that's so disrespectful. please help me fix the problem Because this much be happening to other people and is so annoying . Please make it happy soon Thank you.

I philip thorman who lives in rough and ready, ca. 95975 at my residence for 17 years at the address 13701 lost trail.
Please unfreeze my account under review. I have done nothing wrong to have this done to me.

Short story - if you look at my comments with this woman that liked me and later said I was a fraud from nigeria. She got all nasty with me and said she was going to report me to the board. So I told her I was from rough and ready where the fires were and that I was mandatory evacuated. After I said that she said tell me the "day" the fires started. I was so hurt and upset with her behavior that I did not respond to her.
Answer - the fires started around 1145pm sunday night. I called in one of the fires that was the lobo fire. At 0230 am on monday I called cal-fire again as I spotted another fire after the fire truck left. So if you wanna do your homework as to where I live and look up my profile please go ahead. I have met some nice gals on tinder and wish to continue on with your site tinder.

Sincerely
Philip thorman