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TradeKey

TradeKey review: bought a product and not delivered 4

K
Author of the review
8:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

5 months ago I ordered a vacuum cleaner and paid by Western Union via TradeKey.
Unfortunately, I couldn't get my order and I wrote my complaint to Tradekey.
Their answer is
Apply your local courts.
This is a modern burglary.

Please do not buy any products via Tradekey.

Mar 26, 2012 11:35 pm EDT
TradeKey customer support contacts
Address

Office 501, 5th Floor, Ebrahim Ali Bhai Tower, Main Sharah-e-Faisal, Karachi, PK

File a complaint Write a review
Thank you for highlighting this seller. We at TradeKey would like to assist you in pursuing this member with regards to your issue. To do so, simply visit the seller's profile page at TradeKey and click "Report Fraud".

In response to your complaint, we will be able to take strict action against this supplier which may include disabling their account. Suppliers will more than likely try to resolve disputes in response to a negative feedback.

Your feedback should contain sufficient information to support your claim. Information you should include are:

-Name of person you dealt with
-How long it took to complete the transaction, amount of transaction, quality of the products etc.
-A brief description of the events that transpired.
-Attach all records of communication (e.g., telephone, fax, personal visits, etc.)
and copies of payment receipts (e.g. Western Union, Bank Wire Transfers, Credit Card receipts)

Also, please do try and get in touch with local law enforcement so that legal action may be taken against this company if necessary.

For further assistance, you may email us directly at fraudwatch@tradekey.com. Thank you for letting TradeKey.com knows about your experience. Your feedback is highly valued and appreciated.

Regards,

TradeKey FraudWatch Team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

4 comments
Add a comment
H
H
Harryder
PK
Feb 23, 2012 5:56 am EST

have u verified the seller? or ask him his/her shopes business address? did you call the supplier before ordering? Is the price seller offerinf is way too cheap than market? Have you checked the supplier repu bu posting it in the company forum?

J
J
Julie Axel
US
Nov 12, 2018 4:55 am EST
Replying to comment of Harryder

Good questions raised, need to check all these things before giving order to unknown or new sellers.

R
R
rayrig
not getting it, US
Nov 02, 2012 8:17 pm EDT

I seriously want to thank you for this scam report. I almost sent money to a company by western union. I actually initiated the transfer online however I had to wait for a pid number from western union. After reading some of the ways to weed out the scammers I stopped the payment. I sent an email to the lady I was dealing with asking to do a 50/50 payment plan and she agreed. But before I sent the the first 50% I decided to do a search for people that had been scammed. I found this site and many others reporting scams fro tradekey.com . So I want to thank all sites including this one for saving my money. You really have provided a great service. Also the people not sitting back and taking it, Thank you!

Oh yeah and to the person pretending to be from tadekey.com stop acting like you are legit. STOP helping scam companies steal hard working peoples money. Or I will personally join the band of people trying to get your site shut down. Godaddy.com takes fraud and scammers very seriously! So either get rid of the scammers or I will do all in my power to insure your site gets shut down!

T
T
Tim Sebastian
US
Oct 30, 2018 3:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

So this complainer was actually a scammer who when help reached him, was not available to get help.

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  1. TradeKey Contacts

  2. TradeKey phone numbers
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    Saudi Arabia
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    100%
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    China, Beijing
    +86 203 839 4177
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    China, Guangzhou
    More phone numbers
  3. TradeKey emails
  4. TradeKey address
    Office 501, 5th Floor, Ebrahim Ali Bhai Tower, Main Sharah-e-Faisal, Karachi, Pakistan
  5. TradeKey social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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