TradeSecrets CA
Reviews and Complaints

So, I went to TradeSecrets.ca to see what else they had to offer. I was pleasantly surprised to find a wide range of beauty products available on their website. From hair care to skincare, they had it all. I decided to purchase a few items and was pleased with the easy checkout process.

However, I did notice a few spelling errors on the website which made me question the professionalism of the company. Despite this, I received my order in a timely manner and was happy with the quality of the products.

Overall, I would recommend TradeSecrets.ca for their selection of beauty products, but be sure to double-check prices before making a purchase. Also, keep in mind that their customer service may not be the most accommodating if you need to make a return.

So, I bought one of those hair clipper things from TradeSecrets CA's website. I was pretty excited to get it, but then they took forever to ship it out. Like, so long that I ended up buying one from somewhere else. I tried to cancel my order by emailing and calling them, but they never got back to me. I even tried leaving a message, but their voicemail was full or something. It was super frustrating. Honestly, their customer service is the worst.

I really like TradeSecrets CA (tradesecrets.ca) because they have a huge selection of hair and beauty supplies from all the top brands in Canada. They always have great promotions and even offer free samples sometimes. Plus, they ship for free within Canada and I've never had to wait more than 3 days for my products to arrive.

One thing I really appreciate about this site is that they offer lots of tips and suggestions for which products might work best for you. It's really helpful when you're not sure what to buy. And I've never had any issues with the website itself - it's always quick, easy, and hassle-free to shop there.

Overall, I would definitely recommend TradeSecrets CA to anyone looking for high-quality hair and beauty products in Canada. They have everything you could possibly need, and the prices are always reasonable. So if you're in the market for some new beauty supplies, definitely check them out!

So, I went and bought a hair dryer brush from TradeSecrets CA, but then my husband went and surprised me with a Dyson one. I was pretty bummed out because it was too late to cancel my order. When I received the parcel, I didn't even bother opening it. I just wanted to send it back and get my cash back. But, let me tell you, trying to return something to TradeSecrets CA is like trying to find a needle in a haystack. I've sent customer service a bunch of emails, but I haven't gotten a single reply. It's frustrating because I just want to know how to do a return. It's like they don't even care about their customers. I wouldn't recommend shopping with them because their customer service is non-existent.

Yo, listen up people! I gotta tell you about my experience with TradeSecrets CA. I was all excited to order some stuff online, so I did it. They took my money right away, but then, nothing. No package, no tracking number, no response to my messages or phone calls. What the heck, right? I checked my account and it said "payment accepted", but that's it. No updates, no nothing. I don't know how these guys are still in business if they can't even deliver what they promise. So, my advice to you is to stay away from TradeSecrets CA. Don't waste your time or money on this sketchy site.

I just gotta say, I ordered some Rusk Jele Gloss from TradeSecrets CA and it was a pretty sweet deal. I mean, the price was like way cheaper than what I woulda paid in a store, even with the shipping cost. And let me tell ya, the order and payment process was a breeze. They sent me an email to confirm everything and then the next day, bam, I got another email saying my stuff had been shipped. And get this, even though it was a long weekend, my package still arrived in my mailbox just five days later. That's some speedy delivery right there. And the packaging was solid too, no damage or anything. Overall, I ain't got no complaints about this company. I'd definitely buy from them again.

I gotta say, I had a pretty bad experience with TradeSecrets CA. Their customer service is just terrible. I bought a straightener from them a few months ago, but when I took it out of the box to check it out, I realized it wasn't what I wanted. So I returned it, but they wouldn't give me a refund. They said I opened it and didn't put it back in the box properly, which is just ridiculous. I mean, come on, it was never even used and I returned it in the same box it came in. It honestly looked like something you'd find at the dollar store.

I'm not gonna lie, I'm pretty disappointed. I wouldn't recommend buying anything from them. They don't even deserve one star, but unfortunately, I can't give them a negative rating. So, if you're thinking about buying something from TradeSecrets CA, just be careful. You might end up regretting it.

I recently made a purchase on tradesecrets.ca and was disappointed with the lack of communication from the company. Although they took my payment right away, I didn't receive any email or order confirmation. I tried reaching out to customer service multiple times, but unfortunately, I didn't receive any response.

Feeling frustrated and unsure of what to do next, I decided to take matters into my own hands. I searched for the VP of Operations for Trade Secrets on LinkedIn and found Vincenzo Messa. I sent him a message explaining my situation and warned him that if I didn't receive a refund or my order confirmation/tracking information, I would report him to the Canadian Competition Bureau of Fraud and Scams.

To my surprise, Vincenzo responded right away and so did customer service. They apologized for the lack of communication and promised to have my order shipped today. Although it wasn't the smoothest transaction, I'm glad that I was able to get a response and resolution to my issue.

I do want to caution others who may be considering purchasing from tradesecrets.ca. Based on my experience and reading numerous reviews about orders not being received, it's important to be resourceful and persistent when dealing with this company. While threats aren't pleasant, sometimes they may be necessary to get a response.

I gotta say, I ain't too pleased with Trade Secrets CA. I ordered a curling iron, but it just wasn't my cup of tea. I didn't even take it out of the box, ya know? So I tried to get in touch with them for like two whole weeks to get a prepaid postage label to send it back, but no one ever got back to me. I couldn't even send an email! Finally, I just bit the bullet and sent it back myself, which cost me a whopping $16.16. I asked them for a refund on the postage, but no dice. They only gave me a credit for the curling iron on my credit card. That's just plain false advertising, if you ask me. I wouldn't recommend dealing with them again. And get this - I got an email from them AFTER I sent it back, saying I'd get a refund for the curling iron, but they didn't even mention the postage. What a joke.

I put in an order on their website on August 7th. Right after I put in my order, I got an email saying that my payment was accepted with a copy of the invoice. It's now August 19th and I ain't heard nothing about my order. I emailed their customer service a week ago and I still ain't got no response. I commented on their latest post on their Instagram page, asking about my order, and then they blocked me soon after. They had time to block me on their Instagram page but couldn't contact me about my order. That should tell you all you need to know about this company. They don't give a damn about their customers and just want to scam you out of your money. This company needs to be investigated because this is crazy.

So, I bought this thing from TradeSecrets CA and it broke on the first day. Can you believe it? And when I contacted them, they said it wasn't their fault. What a load of baloney! I'm telling you, stay away from this website. They don't stand behind their products and they'll just leave you hanging. Save yourself the trouble and shop somewhere else.

So, I was trying to buy some stuff from TradeSecrets CA, but they never sent me my order. I was pretty bummed out about it, so I tried to get in touch with them using their "Contact Us" page. But, they never got back to me. I mean, come on, what's the deal? I just want my money back. It's not like I'm asking for the moon here.

Anyway, I wouldn't recommend using this website. They don't seem to care about their customers at all. It's a shame, because I was really excited about the products they had on offer. But, I guess I'll have to look elsewhere.

Overall, I'm pretty disappointed with my experience with TradeSecrets CA. I hope they can improve their customer service in the future, because right now, it's pretty terrible.

This place is just terrible. The stuff they sell is all outdated and way too expensive. And don't even get me started on the service - it's just plain awful. The store in Kanata, Ontario is run by a bunch of racists, I swear. I wouldn't recommend this place to anyone.

So, I was trying to buy something from TradeSecrets CA, but it was a total disaster. They took my money, but I never got my stuff. I tried to contact them, but they never replied to any of my emails. I didn't even get a confirmation email, which is pretty basic stuff. It's like they took my money and ran away. I'm really disappointed and frustrated with this whole experience. I wouldn't recommend TradeSecrets CA to anyone. It's just not worth the hassle.

So, I bought a hairdryer from TradeSecrets CA online. I paid for it and everything seemed fine, but it's been a whole month and I still haven't gotten the tracking number. I've tried to get in touch with their customer service, but they're not responding to me. It's really frustrating because I need that hairdryer, you know? I'm gonna have to call my credit card company and see if they can help me get my money back. It's just not cool to treat customers like this.

This website is a total scam! I ordered something and they said they didn't have it. They said they would give me my money back in a few days, but it's been like two months and I still haven't seen a dime. I've sent them a ton of emails and they never respond. I'm so mad right now! I can't believe I fell for this. I'm going to have to call my bank and see if they can help me get my money back. Don't make the same mistake I did and order from this website. It's a total rip-off!