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CB Beauty and Well-being Treatwell
Treatwell
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Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Treatwell
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Treatwell Customer Service Phone, Email, Contacts

Treatwell
Reviews and Complaints

www.treatwell.co.uk

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2.5 1 Review 1 Complaint
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Treatwell Reviews 1

How is Treatwell’s rated by salon and spa goers?

Treatwell’s earns a 2.5-star rating from 2 reviews, showing that the majority of salon and spa goers are somewhat satisfied with services.

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A
12:00 am EDT

Treatwell Relaxing massage experience

I recently booked a deep tissue massage through Treatwell and it was a genuinely good experience. The booking process was straightforward, and I found a time slot that suited my busy schedule. The masseuse was professional and attentive, making sure the pressure was just right. I left feeling relaxed and my muscle knots were noticeably better. It wasn't a life-changing moment, but it was exactly what I needed after a long week. I'd recommend it to anyone in need of some stress relief.

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  1. Pros
    1. Wide range of services
    2. User-friendly booking system
    3. Verified customer reviews
    4. Frequent special offers
    5. Extensive salon network
  1. Cons
    1. Commission fees can erode margins for salons.
    2. Intense competition from other booking platforms.
    3. Limited control over customer relationships for salons.
    4. Potential for inconsistent service quality listings.

Treatwell Complaints 1

How responsive is Treatwell's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

ComplaintsBoard
P
6:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Treatwell Cancelled booking - did not receive payment

I made a booking for a treatment at my local salon via Treatwell i paid up front and don’t usually have a problem , however on this one occasion i was unable to make the appointment so cancelled this via Treatwell, this was on 16/12/24 and I still have not received my refund , the salon owner has also made numerous request for me to get back the money i paid ! i’m now considering Trading Standards as this is fraud

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Is Treatwell Legit?

Treatwell earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Treatwell to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Treatwell is known for their high standards and safety. If you're thinking about dealing with Treatwell, it's wise to check how they handle complaints.

Treatwell has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Treatwell's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Treatwell.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Treatwell.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Treatwell as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Treatwell have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Treatwell and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

About Treatwell

Treatwell is an online booking platform for beauty and wellness services. It connects users with salons and therapists, offering a variety of treatments such as haircuts, massages, and nail care. The site allows for appointment scheduling and provides user reviews to help inform choices.

Overview of Treatwell complaint handling

Treatwell reviews first appeared on Complaints Board on Sep 1, 2024. The latest review Cancelled booking - did not receive payment was posted on Apr 14, 2025. Treatwell has an average consumer rating of 1 stars from 2 reviews. Treatwell has resolved 0 complaints.
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  1. Treatwell Contacts

  2. Treatwell emails
  3. Treatwell social media
  4. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 15, 2025
  5. View all Treatwell contacts
Treatwell Category
Treatwell is ranked 281 among 357 companies in the Beauty and Well-being category
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