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Tucson Rolling Shutters & Screens
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4.2 15 Reviews
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Tucson Rolling Shutters & Screens Reviews 15

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Tucson Rolling Shutters & Screens Tucson Rolling Shutters & Screens is the worst ever

Tucson Rolling Shutters & Screens is the worst ever. If you make it through the voice mail loops and actually get a service representative hold on as it will take at least a month under warranty for them to look at the problem. Another month to fix it and when they finally bring them back, they leave without telling you or completing the job. Now go through the same circus and even though they left without properly finishing the job. Yes, that's right, another 3 plus weeks for them to come back. The product has come out of the track three times, each required a service call. We have only used them for a total 5 months and now no end when they will work again. Asked to speak with a manager and was told he would have to call me back and I was then told he might or might not. Wow, but I will say the lady I spoke with was polite and courteous so there is that. Go somewhere else to buy your shutters.

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M. Kirlin
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Horrible company to do business with I had to get the registrar of contractor involved to get the leaks around our windows fixed after installation. Every time it rained water would soak the drywall around the window. I would call and eventually someone would come out and blame it on the roof. I had the roof check and it wasn"t the problem. After 3 drywall repairs and numerous emails /text messages with the so called company president who refuses to speak to you. I filed a complaint with the registrar of contractors. You would not believe how fast Tucson Rolling Shutters management got in touch with me to fix the problem. Come to find out when the shutters were bolted to the wall installers forgot to caulk around the bolts. After that no more leaks. $20,000. and a lot of headache later the install was finally done right. I certainly would not recommend this company.

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A. Bartell
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Excellent! We have a west facing patio which gets full sun in the afternoon. Often its too hot to sit out there for long. With our new outside blinds it makes a huge difference, its like having an extra room. It was easy doing business with them and installation was a smooth process. Highly recommended.

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J. Bradtke
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My husband and I have always been pleased with our experience with this company, as this is our third time using them. As in the past, the staff was very prompt and professional every step of the way; our first meeting to discuss what we wanted, second meeting for measurements, and third meeting for installation. (sidebar) During the installation process an unforeseen 'hick-up' happened. *** and his assistance went above and beyond to do the right thing for us. It also needs to noted how exceptionally clean they left they left the worksite... the 5 month wait was worth it! ?

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G. Feest
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The company was easy to deal with. Product is wonderful and well worth the money + the installers did a good job

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Tucson Rolling Shutters & Screens Very happy with the installation of my rolling shutter

Very happy with the installation of my rolling shutter. It works great.

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A. D'Amore
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Our rolling shades were installed this summer after the worst of the heat was over so I can't address whether they have helped with keeping the interior cooler. The installers forgot a couple of small things (like the correct color of screws) but they were remedied in a reasonable amount of time. Everyone we dealt with in the office and here at our home was pleasant and professional. The remote control makes using the shades very convenient!

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C. Beer
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Ordered in April, installed in August. While it took a while to install, it is custom and was done on schedule, perfectly and didn't take long at all to install. It's a very wide rolling shade but the two installers acted like it was no big deal. I appreciate the professionalism of everyone I interacted with and the swiftness in answering my questions. I'd recommend them to friends.

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L. Grady
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Very happy with the installation of my rolling shutter. It works great.

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A. Heidenreich
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We have had (3) rolling screens installed this year and they are all working very well. We did have some problems with our wind sensor however; the technicians worked until the problems were resolved. Great product

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Tucson Rolling Shutters & Screens Experienced, reliable company with long lasting great quality products and installation

Experienced, reliable company with long lasting great quality products and installation.

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R. Nitzsche
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My parents bought a unit in 2011 I took it apart because nobody would want to service it *** the guy that installed it is no longer in the business use self tapping screws rather than the provided screws at the manufacturer gave so therefore a cut the motor in half bad installation job from day

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Y. Adams
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I am happy to share that the installation of our black out screens went very well. The one thing I appreciate is even though the order took a while due to COVID the company forecasted when the install would take place and they actually did it when they said they would. The install looks great and the product works great. One thing to celebrate is a effortless installation as the homeowner and thats what we want to see. Great job Tucson Rolling Shutters from this happy customer!

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A. Hettinger
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Very unhappy with installation outcome, especially considering the cost of this product and service. Screens have been intermittently operable. They were not lubricated at all--told to buy a lubricant that is not available locally and difficult to buy online. Why was it not done and the lubricant furnished? Calls to company been answered but have failed to result in the return of service people.The installers were great! Friendly and hard working. Phone calls to company are answered promptly but follow-up service and quality of product are marginal.

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Tucson Rolling Shutters & Screens The company was easy to deal with

The company was easy to deal with. Product is wonderful and well worth the money + the installers did a good job

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K. Runolfsdottir
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In this day and age of companies that have NO idea of good quality and customer service, TRSS is a bright refreshing change! Always call, always set a time that meets our needs, always show up on time! The quality & workmanship is top notch. Their warranties are the best and no hassle.

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G. McCullough
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Experienced, reliable company with long lasting great quality products and installation.

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S. Rodriguez
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Everyone I dealt with from my first visit in the store to the installation was most professional and helpful. The screens keep my east facing living-dining area cooler. I recommend their company.

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Tucson Rolling Shutters & Screens Everyone I dealt with from my first visit in the store to the installation was most professional and helpful

Everyone I dealt with from my first visit in the store to the installation was most professional and helpful. The screens keep my east facing living-dining area cooler. I recommend their company.

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Tucson Rolling Shutters & Screens We have had three rolling screens installed this year and they are all working very well

We have had three rolling screens installed this year and they are all working very well. We did have some problems with our wind sensor however; the technicians worked until the problems were resolved. Great product, excellent customer service!

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Tucson Rolling Shutters & Screens In this day and age of companies that have NO idea of good quality and customer service, TRSS is a bright refreshing

In this day and age of companies that have NO idea of good quality and customer service, TRSS is a bright refreshing change! Always call, always set a time that meets our needs, always show up on time! The quality & workmanship is top notch. Their warranties are the best and no hassle.

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Tucson Rolling Shutters & Screens My parents bought a unit in 2011

My parents bought a unit in 2011. I took it apart because nobody would want to service it since the guy that installed it is no longer in the business. They used self-tapping screws rather than the provided screws that the manufacturer gave, so therefore I had to cut the motor in half. It was a bad installation job from day one.

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Tucson Rolling Shutters & Screens Excellent!

Excellent! We have a west facing patio which gets full sun in the afternoon. Often its too hot to sit out there for long. With our new outside blinds it makes a huge difference, its like having an extra room. It was easy doing business with them and installation was a smooth process. Highly recommended.

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Tucson Rolling Shutters & Screens Ordered in April, installed in August

Ordered in April, installed in August. While it took a while to install, it is custom and was done on schedule, perfectly and didn't take long at all to install. It's a very wide rolling shade but the two installers acted like it was no big deal. I appreciate the professionalism of everyone I interacted with and the swiftness in answering my questions. I'd recommend them to friends.

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Tucson Rolling Shutters & Screens Our rolling shades were installed this summer after the worst of the heat was over so I can't address whether they have

Our rolling shades were installed this summer after the worst of the heat was over so I can't address whether they have helped with keeping the interior cooler. The installers forgot a couple of small things (like the correct color of screws) but they were remedied in a reasonable amount of time. Everyone we dealt with in the office and here at our home was pleasant and professional. The remote control makes using the shades very convenient!

Read full review of Tucson Rolling Shutters & Screens
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Tucson Rolling Shutters & Screens I am happy to share that the installation of our black out screens went very well

I am happy to share that the installation of our black out screens went very well. The one thing I appreciate is even though the order took a while due to COVID the company forecasted when the install would take place and they actually did it when they said they would. The install looks great and the product works great. One thing to celebrate is a effortless installation as the homeowner and thats what we want to see. Great job Tucson Rolling Shutters from this happy customer!

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Tucson Rolling Shutters & Screens Very unhappy with installation outcome, especially considering the cost of this product and service

Very unhappy with installation outcome, especially considering the cost of this product and service. Screens have been intermittently operable. They were not lubricated at all--told to buy a lubricant that is not available locally and difficult to buy online. Why was it not done and the lubricant furnished? Calls to company been answered but have failed to result in the return of service people.The installers were great! Friendly and hard working. Phone calls to company are answered promptly but follow-up service and quality of product are marginal.

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Tucson Rolling Shutters & Screens My husband and I have always been pleased with our experience with this company, as this is our third time using them

My husband and I have always been pleased with our experience with this company, as this is our third time using them. As in the past, the staff was very prompt and professional every step of the way; our first meeting to discuss what we wanted, second meeting for measurements, and third meeting for installation. (sidebar) During the installation process an unforeseen 'hick-up' happened. The technician and his assistance went above and beyond to do the right thing for us. It also needs to noted how exceptionally clean they left they left the worksite... the 5 month wait was worth it! ?

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Tucson Rolling Shutters & Screens Horrible company to do business with I had to get the registrar of contractor involved to get the leaks around our

Horrible company to do business with I had to get the registrar of contractor involved to get the leaks around our windows fixed after installation. Every time it rained water would soak the drywall around the window. I would call and eventually someone would come out and blame it on the roof. I had the roof check and it wasn"t the problem. After 3 drywall repairs and numerous emails /text messages with the so called company president who refuses to speak to you. I filed a complaint with the registrar of contractors. You would not believe how fast Tucson Rolling Shutters management got in touch with me to fix the problem. Come to find out when the shutters were bolted to the wall installers forgot to caulk around the bolts. After that no more leaks. $20,000. and a lot of headache later the install was finally done right. I certainly would not recommend this company.

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Is Tucson Rolling Shutters & Screens Legit?

Tucson Rolling Shutters & Screens earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Tucson Rolling Shutters & Screens stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Tucson Rolling Shutters & Screens's reputation as a trustworthy leader in their field. Customers can rely on Tucson Rolling Shutters & Screens's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Tucson Rolling Shutters & Screens. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Tucson Rolling Shutters & Screens has received 12 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for tucsonrollingshutters.com can be seen as a positive aspect for Tucson Rolling Shutters & Screens as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Tucson Rolling Shutters & Screens's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Tucsonrollingshutters.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Tucsonrollingshutters.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

About Tucson Rolling Shutters & Screens

Screenshot Tucson Rolling Shutters & Screens
Tucson Rolling Shutters & Screens, found at tucsonrollingshutters.com, is a trusted provider of high-quality shutters and screens in Tucson. With their extensive range of products, they offer reliable solutions for both residential and commercial properties. From durable rolling shutters to stylish window screens, their offerings are designed to enhance security, privacy, and energy efficiency. With their expertise and commitment to customer satisfaction, Tucson Rolling Shutters & Screens is the go-to choice for those seeking top-notch window coverings in Tucson. Visit their website to explore their wide selection and find the perfect solution for your needs.
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  1. Tucson Rolling Shutters & Screens Contacts

  2. Tucson Rolling Shutters & Screens phone numbers
    +1 (520) 297-2828
    +1 (520) 297-2828
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  3. Tucson Rolling Shutters & Screens emails
  4. Tucson Rolling Shutters & Screens address
    500 E 27th St, Tucson, Arizona, 85713-2977, United States
  5. Tucson Rolling Shutters & Screens social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 01, 2024

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