Tuff Shed’s earns a 1.4-star rating from 64 reviews, showing that the majority of storage shed purchasers are dissatisfied with their structures.
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poor products and poor customer service
Their buildings are substandard, they have incompetent installers, zero warranty after the sale and the management as well as the corporate headquarters have no idea how to treat the customer. They are more concerned with the sale of the storage building and once you have signed the paperwork you can just about forget any warranty issues that you will have...
do not bother with them
The guys building were ok... but prefab measurements were all wrong... also they were 2 guys short. thank god the neighbors didn't call the cops at 4am when they were still building cause they said they "wouldnt have jobs if they didnt finish"! dont know about you, but I dont build in the dark its kinda hard to see the workmanship. they had to come back a week later and fix problems and also have to come back 2 weeks later to see what else is wrong... I only have 2 years building experience and I could have done better stick build than a prefab job they "completed". I say its not complete until the customer is satisfied and the stairs are finished... dont buy here at all
the structural work was excellent, but the roof and painting was terrible
We had a tuff shed ranch cabin built in louisiana. the structural work was excellent, but the roof and painting was terrible! they even left the job a week before they were suppose to, to take a break! we had to keep calling them to come back and finish the job. we only hope we don't have any issues with the roof when it rains. would recommend the floor plans, but not the builders in the southwest louisiana area.
If you had good structural components- consider yourself extremely lucky. I am sure by now you have a roof leak and mold problem like the rest of us.
Mine was bad from day one and no amount of begging- pleading- then screaming and yelling right up to the top has made one iota difference. They have my money- and that's the end of the story.
Their buildings are substandard, they have incompetent installers, zero warranty after the sale and the management as well as the Corporate Headquarters have no idea how to treat the customer.
They are more concerned with the sale of the storage building and once you have signed the paperwork you can just about forget any warranty issues that you will have because they will completely forget that you exist.
They are using a product from the 70’s and 80’s that already has been proven that it will not work in the southern states or where there’s a lot of rain or moisture, many homes used this same product and they were sued plus they had to reimburse the consumer for this.
Their roof shingles fall off all the time and when you call them they always say the same thing “we don’t have issues with shingle” but if you look really close you can see why, they did not adjust the air on their nail gun and the nails are driven too far.
Its to bad that I cant upload any pictures because I have some really good ones of just how bad this product expands and falls apart due to the rain and moisture.
I truly believe that the best way for anyone to go is with a steel building and from the ones that I have looked at, they are much better in overall quality and the price is much cheaper.
Buy elsewhere and be a happier customer.
terrible customer service
Tuff shed arrived without vents. I had paid deposit only - would not pay balance until vent were installed. this took 4 weeks and 10 calls. lots of infighting as to who's fault it was that the vents were not installed and who's account was going to be charged. finally called district office. truck arrived more than an hour past arranged time. district...
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Overview of Tuff Shed complaint handling
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Tuff Shed Contacts
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Tuff Shed phone numbers+1 (800) 289-8833+1 (800) 289-8833Click up if you have successfully reached Tuff Shed by calling +1 (800) 289-8833 phone number 0 0 users reported that they have successfully reached Tuff Shed by calling +1 (800) 289-8833 phone number Click down if you have unsuccessfully reached Tuff Shed by calling +1 (800) 289-8833 phone number 0 0 users reported that they have UNsuccessfully reached Tuff Shed by calling +1 (800) 289-8833 phone number
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Tuff Shed emailsinfo@tuffshed.com100%Confidence score: 100%Supportccare@tuffshed.com100%Confidence score: 100%Supportpworth@tuffshed.com96%Confidence score: 96%
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Tuff Shed address1777 S Harrison St., Denver, Colorado, 80210, United States
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Tuff Shed social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 15, 2024
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I just paid $24, 31 for an iPad2-64GB and my girlfriend loves her Panasonic GF 1 Camera that we got for $34, 26 there arriving tomorrow by UPS. I will never pay such expensive retail prices in stores again. Especially when I also sold a 42 inch LED TV to my boss for $678 which only cost me $68, 18 to buy. Here is the website we use to get it all from, CentSpace.com