Twoo.com review: deducted my money without initmation 32

Dear Ankush,
You bought a 3-monthly Unlimited subscription on 29 October 2012, which was renewed automatically as is explained on the site and in the e-mail we sent you after your initial purchase. If you want to stop your Unlimited subscription, you can easily do this on the Twoo Unlimited page by clicking ‘Edit’ and then ‘Stop my subscription’ at the bottom left. Like this, you won’t be charged anymore. We've now stopped your Unlimited account for you and refunded your last transaction.
Best regards,
Team Twoo

J'ai un probleme de carte de credit alors j'aimerais que quelqu'un m'appele chez moi s.v.p pour expliquer le probleme mon numero est [protected] merci

Chère Helene,
Merci d'expliquer votre problème en envoyant un courriel à info-fr@twoo.com. Vous recevrez une réponse dans les 24 heures.
Cordialement,
L'équipe Twoo

You debited me on twoo today whereas i deleted my profile also many weeks ago. How can you debit when profile itself is not there. Please orgaise refund and dont debit again. Am not impressed with twoo and not interested anymore. Ensure no more debits and work out refund.

THis is a fraud site..they have charged Rs. 3480 to me as well. Twoo team - refund this amount.

Again fruad taking money from my account without telling me so wrong been going on since last year august, best of all i did cancfl by sending a emaill STILL NO REFUND FROM THESES CROOKS DONT JOIN THEM PEOPLE STAY AWAY FROM TOO BE WARNED

DONT JOIN THEM THEY WILL STEAL FROM YOU

These guys save your card details even if you use once your card on their website and keep on charging you whenever they want.

Stay away from this website. Completely scam...

DONT join them, they will steal from you. My credit card had been deducted $250 AUD without any notice.

today i have been deddcted -240rs from account without my information seriouly got shocket without accesing my scurity pin how can website take my money krishna_honey@yahoo.com my email which was registered

Twoo is constantly deducting my money, I mailed them and they told me they deactivated the account and they still deduct my money
I need a full refund

This is a criminal act by all means.

Dear Ife,

Thank you for contacting us. Let me explain how our system works. Our payment provider securely stores your payment details to make it easier for you to make another payment if you wish to do so. Your details are fully-encrypted in accordance with all relevant regulations and they’ll only be used for payments that you authorise.

Could you provide us with your email address or contact us at info-en@twoo.com so that we can delete your payment details from our system?Should you wish to make a future payment, please know that you’ll have to enter in all of your details again.

Kind regards,
Adrianna
Team Twoo

Today 18 april 2016 you people deducted money from my credit card for daily boost. I need the refund . You cant just deduct the money.
This is my profile.

email Id: gil_makelove69@yahoo.co.uk
Seller's Transaction ID: 29U70844TV7661744
Transaction Date: Apr 18, 2016
Transaction Amount: $150.99 USD
Your Transaction ID: 2G92956634472791W

Let me know about this.

Team,

Today 2400 INR was deducted from my credit card for renewal of my premium membership.
I did not opt for any renewal then why this happened?

Also I was not asked for any payment transaction details then how my credit card was used for the payment. Are you storing my credit card information?

This is absolutely incorrect and illegal to deduct money from my credit card without my consent.
Please check on this and revert the amount as soon as possible.

Account Name: haimsley
Account Email ID: haimsley@gmail.com

Dear Irman,

Thank you for contacting us. From what I can see, you already managed to contact our Helpdesk. I have now arranged a refund for your Boost Pack transaction. You should receive your money soon.

Kind regards,
Adrianna
Team Twoo

Hi
My name is M Hayat your company took 26.99 pounds from card payment when i was taken 10.99 subscription your company took 16 pounds more dont no why for i am pissed off because when your company took 16 pounds more my credit card went to over my credit limit and my card company charge e 12 pound over limit fee i am very angry on this act i dont want this twoo account cancel this account asap and refund my all payment of 26.99 asap thanks. my login email is mthayat@hotmail.co.uk.

My name is Marcel Sandu. I am using twoo site often but never happend this. On 6th and 7th of May this site charged for my account 80 pounds without my authorized. I would like to request a refund because I need my money back because that was stolen from my account.
My twoo profile is : Marcel, my email address is soficarumarcel71@yahoo.com

Also after I will receive the refund I would like to close my account with Twoo.

Thank you

Hi,

Thank you for your patience. I’ll arrange for a refund through your credit card immediately. The amount will either not be billed, or will be credited to your credit card as soon as possible. Your additional subscription will be cancelled starting from today.

Don't hesitate to contact us at info-en@twoo.com if there's anything else we could help you with.

Kind regards,
Adrianna
Team Twoo

After registering on Twoo.es and subscribing to the Premium Service my credit card was charged €71.99 + €23.99 + €14.99 for the subscription on 31-12-2015.

I subsequently canceled the subscription as soon as the system would allow, but my card was charged €71.99 again on 31-03-2016 and again on 29-06-2016, both without my authorisation.

Please cancel my subscription and refund the two unauthorised charges to my credit card.

Today 16Aug2016) have been deducted – 12 months premium amount from my account which is credit card without my information seriously got shocked without accessing my security pin how can website take my money subbareddy.oct22@gmail.com my email which was registered.
Profile name – Subbareddy, 27
I would like to request you to, kindly arrange the refund as soon as possible and stop my subscription as well.

My profile name is Jamjazz and I'm requesting a refund of money taken today form my account, as I have no intension of subscribing to your premium services. This has happened before, where your services have taken money from my account, and I did ask for a refund, only to never hear back. I would like my card details to be taken off your system immediately and a refund of the money taken today.

Today 04 Dec2017 you people deducted money from my credit card . I need the refund . You have to inform about renewal of the service . You cant just deduct the money.

How can I contact u in the info-en@twoo.com

And how ur people can deduct the amount with out intimate us?

The email linked with the App is razaak1229@gmail.com
Kk can u arrange it as much as possible

Dear Team,

Greetings for you !
Twoo people deducted money from my RBL credit card ending with 6985 . I need the refund . You have to inform about renewal of the service, You cant and just deduct the money.

Let me know about this.

I made a payment to subscribe in twoo.com via the app and money was taken and this was the message attached here that I have subscribed but it was cancelled automatically, i made this payment for my friend and it was cancelled why? Please check and activate my premium in twoo.com my money taken: email: komej056@gmail.com payment was made from here google pay, ...name is Diya