University of Phoenix [UOPX]
Reviews and Complaints

Kikwy whatever you say thief. Don't choke trying to swallow your sausage. I know you are one of them sitting in your butt getting our money. If you call Axia Online "College" than you are so full of it because the name is not University of Phoenix. Maybe if you get some knowledge then you will not be a ### trying to explain hundreds of students why they have problems with Axia Online. You should get a job with them in ripping students off. Let it be heard, first amendment the right for freedom of speech. Don't try to silence us, Liars Liars you won't shut us that easily.

`Financial Aid covers withdrawal? Is this new? 6 months unemployed? So you’re not working? Why are you not going to college? How many colleges have you been withdrawn from? I see this a lot coming from University of phoenix former students. Elizabeth it sounds like money is the issue. You are currently unemployed and I don’t see how college could not benefit you right now. In this economy you can’t afford not to get a degree. I advise you to stay on top of things and remember the benefits of investing into a college education.

You said it yourself, "I've also withdrawn from classes from EVERY college and university I've ever been to and have NEVER had to pay for a class I withdrew from. My financial aid has ALWAYS covered withdrawn classes and I've been left to eventually owe financial aid back if it was paid for in the form of a loan." I am not sure why you bother to enroll in school at all if you do not have any ambition in finishing. Then you want to file a suit against a company for motivating you to, for once, stick with it! If I were any institution I would never put you into my school to begin with. You are a person full of excuses and full of a lack of ambition!

I guess that's why they don't teach law at UoP hahaha

I have been trying to get a release from university of phoenix financial aid processing department for a month and two weeks now. I don't understand why they are delaying sending it to me. I have spoken to two or three supervisors in that department including over 30 representatives and still haven't had any luck with retrieving this information. I even followed the procedures in order to have it released with the FERPA release forms and all. Would someone please tell me who I can report this situation to. Please leave me a message in my email at playette1play@aol.com if you can assist me.

Thank you

My husband is going through the same thing, he went through the ENTIRE teaching program with them, got his "degree" (granted we had to get lawyers involved because we, too, had issues with the dispute management office and as a lawyer myself I knew that it would be the only way to get them to actually DO something). My husband took our IL state board of certification (which UofP said he had to take in order to continue on to the student teaching portion of the degree) only to ultimately be told that he is only qualified to teach in AZ. It has been heartbreaking to see our money go out the door and his career being basically stalled. He is now attending another school to basically get the same degree that he just received from UoP. This is the most worthless scam of a degree out there -- you will thank yourself for avoiding any involvement with this online program. I hope someone someday files some kind of lawsuit, or, at minimum an investigation into this sham and exposes them for the liars they are.

I would have to agree with all of the post because there is definitely something shady about the online program at the University of Phoenix. I have been a student for almost two years. I am currently in my last block of classes to receive my AA in Psychology. Unfortunately, I will not be continuing on to finish my Bachelors’ with them.

For anyone interested in enrolling, I will say that they have their pros and cons. The University of Phoenix is more interested in making money off their students, and not what is in the best interest of the students. So, if you are looking for a school that actually takes interest in the students and their learning experience; then you might want to find another school.

UoP are liars and need to be shut down!~!~! They are in so many violations of so many laws but nobody is doing anything about it?!?

did anyone get their disbursement...

did you get your disbursement

I thinkin' "oh no!" cause im in the same boat. I wasn't even ennrolled in axia when I got a nasty email that I didn't finish the 3 workshops that I supposedly didn't have to take in the first place - only find out it goes in my file. about a month now i've spoken to my enrollment counselor - but never once to my financial aid dude. sallie mae' website was screwed up, so I applied for wells fargo and was accepted. now im registered and enrolled fulltime - but haven't started yet-this has been going on for a month. then, sallie mae email s me and says (they accepted) my loan. well I called the enrollment dude and he says "just forget it". well, a week later I get a notice from sallie mae and wells fargo that I now have 2 loans cause (we/i) didn;'t withdraw from one.
Because of other complaints i've read about uopa, I haven't given the go ahead for my major. aiu and kaplan both told me I should be with them. plus, alot of the papers I electronically signed are not right, in fact I never saw them before - and I can't get into my financial mpn aswell as other pertinent docu ments - cause they are locked! when I keep asking about the locks - and about the financial aide dude - I get the 'run around'. both aiu and kaplan said something is not right. I still do not know what my tuition is - even wheni picked the first major and withdrew. I think one dude multitasks all the way to the bank and thats the bottem line. im sorry I ever got involved with them - and for 4 years at that. - trying to bow out.-michael

I guess I too am one of the lucky ones. I am finishing my last class with uop (axia) before my bachelors program begin and I am very happy to say that I have not experienced any problems along the way. my enrollment counselor was very helpful, my academic and financial counselors call me every few weeks to see how i'm doing and if I have any questions to ask. maybe their pulling the wool over my eyes, but I do feel that i'm making a great choice with continuing my education with uop!

@sanvigi1979--you got lucky to of had an enrollment counselor that DIDN'T lie to you. You are lucky you DIDN'T have problems, like most of the people are complaining about.

I'm not going to get into our situation, as I am drained from telling the story over and over. But I will say, UOP/Axia online...they are liars and they need to be shut down!

I really hope our class action lawsuit goes into affect soon and if not, then I guess, it will be a lesson learned. But IF we do get it in court and win, you better bet, I'm going to shout it from the roofs tops.

I am sorry you have had a bad experience with them. I myself have three weeks left before I complete my Associates program through them. From the start they have done nothing but continue to be helpful with everything and I do really have to disagree that they do not care. My enrollment counselor was awesome as well as my academic and financial counselors. I cannot say enough positive things about the University of Phoenix online program. It is a lot of hard work but if you are serious about continuing your education it is worth it. I as a matter of fact I will be continuing on to get a Bachelors degree. It is a little expensive but I do think it is worth it. The things you have stated do not sound anything like them at all.

Report them to your local Better Business Bureau. Email the school's P.R./Communications office -- the address is
media@phoenix.edu.

I attended UOP online with a 3.67 GPA. On Finals week My uncle was brutally murdered. I had to take time off. When I called the school to ask for an extension they told me "He is not immediate family so no". Heartless individuals, Even told them I could give them the DA's number so they could tell them what was going on. My uncle only had me to bury him and attend the trials of his murderer. I have not gone back to school and now owe 30K on a school loan on education that I cannot even use. I was even told by professionals that I shouldn't even include this schooling on my resume because it could "hurt my chances of getting a job". Anyone have any advise to help me crush this loan burden? I am a single mom making minimum wage just treading water.

My complaint is that Sue wanted my son and I to do our Verification Worksheet over again in a new sheet, when she called me on August 4, 2010. Before I sent the new sheet, that Veronica sent to me to feel out new with the correct information I went home the same day, August 4th to have my son sign the other sheets so I didn't have to send it the next day, went back to work on August 4th and faxed it over to the number I was given. I am being very patient with you guys, but I am going to have to get my Lawyer to see if all this signing of these forms like this is legal because i feel this is a scam to get money out of inocent bistandard who are trying to get an education from your college.

I am a current UoP student, I am scheduled to complete my Associates in April. I have had a fairly decent experience. I have had some very dedicated instructors and some that are not as dedicated, but that is simply the luck of the draw, you can not always have the best so you make due when you must. The only complaint that I have that is a true and honest complaint about the University itself is the way the material is set up for you. I took a math class that I was not exactly impressed with as the weekly classwork and the assessments did not line up, the assessments were approximately one to two weeks ahead of the classwork and the AMP system needs some improvement. I am currently in one class that gives us search terms for our assignments, these search terms turn out many papers, most of which are irrelevant to the topic and in this particular class you are expected to use strictly material from the University Library and it is not exactly the type of thing I have time for. This does not mean that the University is bad, yes it could use some improvement but list just one establishment (educational or otherwise) that does not have room for improvement. I have five children, one with special needs, a disabled husband, and a job so reading each of 252 search results is not exactly feasible but it is only my first week in this class so I am sure I will figure out a way to make it work, I always do. For those of you experiencing "extreme difficulty" perhaps you should consider a more traditional education. You cannot fit every person into the same mold and perhaps this type of education is simply not compatible with you as a person, this is why you should do your research and consider taking some free courses (Yale, Harvard, Berkley, and many other Universities offer free online courses, though these do not earn you a degree or certificate, they can help you figure out if long distance learning is right for you). This is why being an INFORMED consumer is always important.

Good God... if your grammar in any way reflects the rest of your subjects, then no wonder you're a failure. By the way, a degree from UOP, is nothing to be proud of..

for those of you who are saying UoP or Axia is NOT a ripoff, take it from someone who got nothing but A's... this place is a freaking JOKE. The instructors are complete idiots. One of my instructors had to have his mommy wake him up (I could hear everything) so he would take my call during his "office hours". STAY AWAY. STAY AWAY. STAY AWAY! And for any of you ###s who come back with the "you're not college material" ###, I'm more of a success than you'll ever be. Faculty, don't get on here and B.S. these people with how great the place is or how THEY are the problem. NO. It is a total ripoff and a scam. Go to WGU. You will spend far less and the instructors are actual professionals in their field(s) of expertise.

I attended Axia College in 2007 and completed my AA in Healthcare Administration in 2009. I experienced many of the issues that are mentioned here. Most of my instructors were decent, but seemed to have difficulties teaching the class with the information provided alone. Most of them were more interactive with students through posts they had done themselves, rather than the discussion questions provided.

My main issues came from dealing with the revolving door of "counselors", all of whom were not actually guidance counselors. All of them were students that had not attended UoP for their Associates, but were attending to obtain a Bachelors. My Financial Aide counselor was impossible to get in touch with . I was getting ready to have my son, and told her I would want to take a block off. She advised me that I would have to pay out of pocket. I was still going to be able to take 12 hours that "quarterr" (defined by Pell Grant dispursement terms" which was considered full time and allowed me to be awarded the full amount. I told the counselor that I was having a surgical birth and that I may not be able to post accurately those two weeks for attendance. She advised me that my instructors would understand and that my advisor would contact them. After the birth, I posted six posts, three on one day, two another, and one on a third day. This was in my third week, and one instructor counted me absent. I did not find out until a week before the term was over. In the same class, I had the same happen the next week. I posted on six total discussion posts, but on a variety of days, due to pain medicaiton that made me incoherrent due to a very dificult surgery. Again, I didn't find out until the end. I attempted to contact my counselor, who I called almost daily for two weeks and emailed as well, before I finally called me other advisor and began CCing him in all of the correspondence I wrote. Finally on the third week she called and pretty much said she didn't remember talking to me. From that point on, I made sure I e-mailed anything I needed to talk to her about to leave a paper trail.

After this occured, I ended up failing the class, after completing the work (I would have dropped it if I had known at that point that I wasn't going to pass, because I had a difficult recovery) due to attendance. My average was actually an "A". So I had to retake the class, with the exact same assignments, re-doing discussion questions and participation. I also had to pay for it out of pocket. I had to take it alone, because of the "setup" of financial aid, as my advisor told me.

Also, I came in with 20 credit hours. I had taken college Algebra, Comp 1 and Comp II, Intro to Art, Public Speaking, and other core classes. I was told that even though I had Comp I and II, that I would have to take the two Intro to Writing/Research clases, because they didn't have the same title. I also had to take the Math 1, even though I had college Algebra and did well. I also had to take the computer class, even though I had taken a class that's required by most states and passed it as well. 16 of my hours were transferred, which was the max for an undergraduate degree, and all were listed as interdisciplinary. Also, when I graduated and went to another college, they did not accept the UoP classes, except as electives, because they did not meet the minimum requirements for my state. I waited a few weeks while my state took the syllabus and disected it, and looked over my assignments to determine that I had met the minimum standards. So, again, I was stuck with a ton of electives that I couldn't use. I had a few friends that had this happen as well.

After graduation, I interviewed at several agencies and businesses here to no avail. I actually talked to a few of the people after my interview to see why, and most of them said they wanted someone with a "real" degree. I ended up becoming a CNA to get my foot in the door at a long term care facility. After being there for a year and applying for positions within administration, the administrator told me he needed someone with an Associates degree, and that I had the skillset and the work ethic they were looking for. He told me that the parent company was looking for someone who attended a "credible" institution, and that they didn't consider the University of Phoenix credible after looking over my transcript and seeing the course titles and the course descriptions online.

UoP has contacted me several times about persuing a bachelors, but I am not interested. Some people may be able to use it and lke the setup, but after the two years that I feel I have wasted, I have decided it's not for me. Plus the tuition for Axia is over double what an in state university in my state costs. I took online classes through my local college after finishing up with UOP and they were set up much better. The assignments were more helpful to what I actually do now, and the grading system and tuition were much better. Also, the instructors are easier to get in touch with, and I had the same counselors the entire time I was there. Also, the courses consisted of more than power points with definitions or basic papers.

Brainwashed you into trying your best? I hate to tell you, but that might be your problem. You have to be brainwashed into trying your best? Seriously? I am taking Algebra 116 and am not doing very well, but they encourage me to do my best. I would hardly call that brainwashing. I have a week left and it looks like I am going to pass. It can be done and it can be done without having to be brainwashed.

Beware "Professor" Frank Mueller! He's the worst of a bad lot. A complete narcissist, he's illogical as the day is long. And always right. A turd among turds.

I am totally surprised that there are so many people who love blaming somebody else and have not taken a look in the mirror. I have been a student of Axia (University of Phoenix) and my grades and classes are everything I thought they would be Tough...I have received the help when needed, but if you set your mind to it then you will succeed. Saying they are all LIARS and just want our money is unbelievable. I am on my last two blocks of my degree and will receive my Assoc. in IT/Web Design in July. With my GPA and grades I have landed a job with a great company and am looking forward to my Bachelors. Maybe all of you haters should maybe suck it up and take the initiative and quit trying to blame somebody or find the easy way out!

Sincerely,
Happy

armywife65,

you just really showed your intelligence in your last post. only stupid people get that emotional instead of having an intelligent conversation and swearing every second. my education was free because i earned it and not married into it. your education is free because you are at a community college, so good luck with that associates degree. i already know that you will not get a job one day because you do not know how to communicate effectively. so keep up the good work and keep living off the government so our taxes go up!

whatever you say thief. Don't choke trying to swallow your sausage. I know you are one of them sitting in your butt getting our money. If you call Axia Online "College" than you are so full of it because the name is not University of Phoenix. Maybe if you get some knowledge then you will not be a ### trying to explain hundreds of students why they have problems with Axia Online. You should get a job with them in ripping students off. Let it be heard, first amendment the right for freedom of speech. Don't try to silence us, Liars Liars you won't shut us that easily. Nikwy is one of them. ###

There are millions of single moms in this world, and yes most of them are going back to school to get an education. I did! I did it through University of Phoenix. I was completely informed of what was ahead of me, and nobody gets enough in Pell grants to pay for college. Common sense, yes! Research federal aid and grants before going back to school for practice. There is no fraud here, this is how the system works in any four year state university, only difference is that University of Phoenix offers a system that works for online working mothers. Although, it is not an easy college grade and credit. If it were easy everyone would have college credit. Read the paperwork! Keep copies of it! You have a three part application in which you actually sign and acknowledge this information! There is no excuse for ignorance. People want to sue companies for their own negligence, really?!?

I have had similar experiences with UOP. I got vague/misleading information.

I was disappointed with my instructor. He didnt look at anything I had submitted. I found out later that I had submitted homework with the wrong format in the references.

I received an email with financial aid options the day I started at UOP. My financial aid had been processed and was in place by then.

I phoned my assigned financial aid POC several times to discuss this. I didnt get any return calls.

After I withdrew from UOP, I received more phone calls and emails then all the while I was attending the college because now I owed them money.

They are within the legal guidelines regarding financial aid. The fact that I felt mislead, misinformed and uninformed, is not a legal issue. Their complaint system is in-house so taking the time to file a compaint is a waste of time and energy.

After researching the college, I learned that the founder is a unique individual. This is a "for profit" college.

I would love to talk with you about this.

I look forward to an email from you.

Carol Kerfeld

I just finished my Associates in Health Administration at Axia and I am glad to be done with it!
I also had major problems with my finance and academic advisors as in they were non-existent for the first year and a half. My academic advisor cost me money because she didn't do her job concerning two classes with DQ's in the same week. She was aware of this and should have contacted me with an option to stagger the classes but she never did.

I started the two classes and realized 3 days in that I could not keep up with the DQ's postings and assignments required in each class. When I call her she admitted that she should have called me with this information and that I wouldn't be charged for that week of that class. Well low and behold I received a bill for that class anyway and was forced to pay it because she blew me off.

I tried to call her and the finance lady for several weeks and never received a call back so I then called my local campus to speak to my enrollment person and she was out. I then received a call from someone in Nashville who actually spoke to me but didn't actually do anything for me so I vowed there and then to finish my degree and go else where for the completion of my degree.

About 4 months after all of this and not having academic or finance counselor, I started getting very friendly calls from a fellow who claimed at first to be my advisor for my graduation. Then as weeks went by he started talking to me about enrollment for the completion of my four year degree. I have to say he was and still is in contact with me on a regular basis, which was weird after attending for a year and a half without any kind of adequate advisor.

I can completely comprehend at this point that the "enrollment counselors" will tell you want to hear, suck you in, take your money, and then forget you exist. This is consistent with the original poster to this complaint that once you are enrolled, you are just a money fund to them.

As for the classes, I found many to be truly challenging and I did learn a wealth of knowledge so I’m not sure why anyone would say you can pass without effort because that’s just not true if you did your own reading and work. I really don’t care for on-line format as I would rather be looking a professor in the eye when asking questions so I could at least be reassured that a real instructor was teaching the class. There were a few classes that made me wonder if an educated person was teaching or if they had someone filling in at the last minute. All in all it has been an “ok” experience but I won’t be attending UOP this fall because of the discrepancies I experienced in the last two years.

Alpha-1s who have never smoked are often diagnosed with emphysema as their primary disease. Other common diagnoses include COPD (chronic obstructive pulmonary disease), asthma, chronic bronchitis, and bronchiectasis. Alphas are usually quite susceptible to lung infections, and any of these conditions, at least in my case, causes further damage t my lungs.

When you lack oxygen (emphysema, COPD, asthma, chronic bronchitis) and have symptoms of cough, sputum production, or wheezing and/or you are hooked up to oxygen and/or having augmentation therapy, it takes a little longer to get things done. Lack of oxygen affects your ability to function and sometimes it takes longer to think through a problem, or remember a process.

If you are interested in Alpha1 here is their website: http://www.alpha1.org/

People are dying from this disorder and this website may give you a clearer picture of the disease.

NonnieMouse,

fyi, there are all types of catistrophic illnesses. I have ALPHA-! that is a genetic, progressive and non-curable disorder that makes me ADA disabled.

Long story, short, it takes me a little bit longer to complete tasks, but I can complete tasks given a little extra time. Also, I was trying to ask for a "reasonable" accomodation so I requested 1 week not 2.

Please don't be so quick to judge people. It's very unattractive.

UOP is a rip off if you become ill, especial if you have a catistrophic illness. I became disabled and asked for a special accomodation, i.e., to be able to complete my assisgnments with 6 weeks instead of five, which they denied. I complainted to the Board of Education which was a waste. They agreed with UOP that the program that UOP offers needs to be completed in 5-week increments.

My advice, don't get ill, don't get diagnosed with a castistrophic disability, otherwise you are throwing money down the drain.

You call Canadians racist, but you are in a league of your own Nonnie.

What did this girl do to you?

Why don't you find something else to besides sitting on your butt making people feel bad all day long.

Go spend some more of your money on disgusting, shallow things.
[censored].

Everyone,
I think that you are all totally insane! It sounds to me as if the only reasons that you dislike UOP or Axia College is based upon the fact that you did not pay close attention to what the information that was given to you at the time of your enrollment. If you had just done your research you would have realized that PELL Grants only award so much each year. I myself recieve both PELL grants and I have a loan with Wells Fargo to help me pay for my schooling. I recieved the maximum amount of money allowed by the pell grant and it was only like $4600.00 or some where around there. Obviously a PELL grant is not enough to pay for my entire schooling. Also if you recieve a PELL grant and dont finish the classes or program that the PELL grant payed for you must repay the goverment. There are loop holes for everything. As for UOP and Axia having a bad reputation... every school has had it not so shiny moments... but the reputation of UOP would not be as tarnished as it is today if it werent for idots like most of you on here complaining about things that you should have been mature enough to investigate before you ever started with a school such as this. Now dont get me wrong I am not saying that UOP or Axia is perfect... because they are not believe me I know... I am currently a student there... but I done my homework before signing up... you see I called over 8 of my local colleges and universities and told them that I would be going to Axia College of University of Phoenix for my associates degree... I then asked them if that degree would transfer... and wouldnt you know all 8 places told me the same thing... YES, with the exception of classes such as computer COM, GEN, and other speciality classes that is offered at UOP. I also made sure that I fully understood my finanical obligations before signing up... and I have not had a single problem with the program. My counslers have stayed the same with the exception of my finance counsler which has only been changed once since the start of my program. In this type of school you get what you put into it... if you put nothing... exspect to get nothing!

Ya know, this is really sad, we ALL are ### and arguing to each other, when we are suppose be giving support to each other, giving information, about a product or service.

Yet, WE, keep feeding the sight, making it a ### site, instead of a complaints board of products and services.

I'm done with this. I don't have time to spend ### with everyone. This site makes people mean and ###.

Have fun ya'll

NonnieMouse or whatever you call yourself - I had your pathetic husband last night and he called you a fat, worthless, ugly hag!

Oh, by the way - I'm only here on this site to check into a fraudulent company and saw this posting which lead to YOU! Hmm... I've wasted 5 minutes of my life reading your trailer nonsense! GET A LIFE YOU STUPID TRAILER COHABITANT! I CAN'T BELIEVE I EVEN KEPT READING YOUR RANTS TO SOMEONE YOU DON'T EVEN KNOW!

TO THE PERSON WHO STARTED THIS WITH A MERE QUESTION - HOLLY - I THINK IT WAS, YOU SPENT WAAAAAY TOO MUCH TIME FEEDING INTO THIS CRAP FROM LOSERS LIKE THIS!

@justme--she has been calling and calling and no one will help her. She talked to the attorney and he gave her advise, so she's doing what he told her. She has asked them to explain to her, if she has FAFSA Grant of like 13k (from what they are showing) and the schooling for 2yrs was 15k, then why is she owing all this money. It just doesn't add up.
I will post later.
Everyone says UOP is Appollo, they say it's Axia, go figure!
Thanks for the info.

armywife65 -

Knowledge is power - UOP is actually Apollo Group http://www.apollogrp.edu/

Give them a call, tell them whats going on. I always find it best to skip the people at the bottom of the food chain and head straight to the top!

Another interesting fact is in their annual report and exactly how much they earned last year!

http://www.apollogrp.edu/Annual-Reports/2008%20Annual%20Report.pdf

They held my diploma for $166.00 bucks! Apparently they never took the Ethics class they provide in how to properly run a company!

Good luck

The teachers struggle with the English language because the UOPX started hiring HR1s out of India to cut cost. It's no secret. A terrible school to work for and worst school to attend for an education.

I for one am done with being treated like crap and having money taking out in my name from this worthless "university." Join me by signing my petition to shut this place down.

If you are a victim of this "institution" please help me by signing my petition to have them shut their doors by visiting www.downwithuofp.org. Thank you.

The University of Phoenix is a peace of ### and completely fraudulent! I am $25, 000 in debt with no job in the field that I studied for and I didn't learn anything that was valuable. I passed every single class only because i knew i could not afford to pay thousands out of my pocket for a class that i failed. The courses are way tooooo fast paced. How the hell do they really expect you to learn all of the different medical terminologies in one week and then move on to a completely different topic the next when you are just barely catching on for the first week. 9 weeks to learn something new is not enough, especially critical information. People have lives and need to work in order to survive so do they expect you to study for at least 9 hours a day!? Most of the instructors, academic advisers, and financial advisers were completely unprofessional and really don't give a ### about us as students. I wish I would have known what little opportunities getting my Associate of Arts in Healthcare will get me. Now no one wants to hire me because I have no experience and at the end of the day it's not "what" you know, but "who" you know! It is extremely difficult to get your foot in the door in the healthcare of medical field. I've tried everything, volunteering in 2 different facilities and dealing with grumpy people's moods who don't want to see you succeed. The academic advisers and school recruiters, including financial advisers only care about making their money because they get a bonus every time they recruit a student or if you recommend them. They lie to you and tell you that there are jobs and internships that people are willing to hire you through them because of the UOP, but then I can't even find 1 job that is hiring for medical receptionist or even a ###ing internship opportunity. Doing online classes was the worst decision i have ever ever made in my entire life. It is so ###ing difficult because you do not have a teacher in front of you showing you step by step and when you do message them a question, they do not respond until the next ###ing 3 days! They supposedly need to respond within 24 hrs and they don't. And what the ### happens if you need that help or answer right then and there because you don't have time to do your homework later? Then your ###ed. If you fail the class it's your problem! More money for them!

Ok. Well I am one of those idiots that failed a class at uop. It was both my and my instructors fault. That's not the point. When you retake the class how soon did you have to retake it and how do you pay for it.

Well, I have a degree from UoP. I have my AA in Criminal Justice. My experience? My professors were minimally involved in my education, but having been home schooled most of my life, I was used to doing most of my work on my own. My financial and academic advisers? Like most of you, they were impossible to get a hold of. I would call for days and days, leaving messages every time, and hear back maybe 3-5% of the time? The only time I got real help was when my mom died at the beginning of my program, and my dad died toward the end. Then I was allowed to drop the classes without charge and take a couple of weeks to mourn and bury my parents. That is the ONLY positive thing I can say about the whole experience.
The work? Easy. Hardly what I expected from a college. The only classes I had trouble with were my math classes. My fellow students? I proved that one of my classmates had ripped off about 40% of his work from a website, and he still finished that class with us. Here's an example of the quality of work I saw from most of my classmates-
Q. Why is plagiarism wrong?
Most common answer?
"Because it is stealing." -_-' Really?! That's the best people can come up with? And somehow they managed to take 150-200 words to say it?!?!?!?! My answer to that question was about 350 words long and talked about robbing people of new ideas and how new ideas can lead to discovery or new ways of thinking. It took me no more than 10 minutes to come up with my answer. And the spelling errors! The lack of punctuation! It looked like something my 8 year old niece would write! So not only were the answers worthless, but they couldn't even be bothered to spell check!
I graduated with a 3.6 (Yes, I failed my math classes, but to be fair I really, REALLY suck at math!) and have a lovely $25, 000 (35 counting interest) piece of paper that employers think is worthless. I wouldn't go back to that school for anything.

I started to take classes with UOP and into my second class I came down with Pneumonia and was laid up in bed for almost the whole month of February, 2010. I was told that I could take l leave of abscence but I had already taken a two week leave just before I got sick. I then was told that I could drop out and pay $1500.00 for the class. After droping out I then was told that I owed $1675.00 for the class that I could not take in the first place. They returned almost all of my student loan and all of my pell grant money. They kept $2500.00 of the student loan for the first class. The sad thing is that one online class is $1675.00. I am living on Supplimental Security Income from Social Security of $674.00 a month and I am an ordained minister with an Associates Degree of Aplied Science in Mental Health along with other ministerial training in Pastoral Counseling. I am trying to become a Social Worker in order to better my life and to help other disabled people. I was told by my instructer with UOP that I could turn in my work at the end of the class, and when I did send her the work I had done, it was to little to late. I told her that I was sick. I am now having an attorney try to get UOP to forgive what I owe, but his letters and even my phone calls are going unecknowledged. I would ask who I could talk to that is incharge, but all I get is an e-mail for someone that the e-mail dosen't even work. My credit is even more ruined because of of this. Like it can't be ruined any worse for just being on SSI and not ablt to pay for any more than my rent, utilities, insurances, and groceries. Some day UOP will have to pay for treating disabled students the way they have treated me and I know that I'm not the only one.

I went to UOP and graduated with a 2.94 GPA the school was great for me and I had a few twachers that were harsh, but in the business world you have to have that to succeed. I am proud of my UOP degree of Assoiated Arts in Health and Science. I struggleg as I have ADD, but my academic counselor helped me. I did have prblems with Algebra though and they pissed me off at the school as I was in class and was passing the first time and said i did not check in. I did go to class ever time I was suppose to and handed in my homework, but forgot to type here in class as I was dealing with a divorce. I told my advisor and they said can't do nothing for me and I was kicked out of that class. I took it again and failed. I did however pass it a third time, but I had to pay 5, 000 dollars extra from loans. I know UOP and all colleges don't give a crap about people it is for business and all they care is making money, but with that said i got something also a degree, a sense of acomplishment that I did not UOP. Online college is very hard but if you can stick with it, it will be worth it. I am now at Miami-Jacobs Career College for and MA and this school is pathetic. At least at UOP all my teachers had a Masters in teaching, at a career college they don't have to and none of my teachers have a degree for teaching all you have to have is a Bachelors in anything. The government has to step in and correct these issues for us, they did for cars, why not education as they say thats so important.

The University of Phoenix does suck totally and completely, who's the idiot that wrote an essay on why everyone is wrong about Phoenix? Thats a lot of info to disprove something that is not true huh? I just withdrew from Phoenix after acquiring an AAIT and beginning my second class of the bachelors program. I was ready to find a new school after the idiotic GEN 300 class but my issue is the "learning teams" they are poorly conceived and most of my "team" didn't and wouldn't participate or contribute to group projects. Most people are minimalists and rely on other people who actually give a damn to carry them and that is [censor]! On [censor] said that she couldn't hardly ever get online so she would try her best? It's an ONLINE school! She contributed about 20 words to a 1200 word assignment and expected to be equally graded WTF? I finally got her to participate on the last day of the week so I wrote her saying "Your available on Mondays apparently" and I got in trouble because I used the word "apparently" in my post, the facilitator said it is snide and could hurt the freaking 44 year old idiots feelings. He din't say anything about the girl not doing her part or the illiterate way she attempted to write (44? really? At a university? Really?) her little responses which only amounted to about two a week. The point is that the staff is only driven to create profits from a pay matrix, the instructors are minimalist societal rejects and most of the 600, 000 +- students do not really belong in a university level course. Many and we have all witnessed this, cannot even construct coherent sentences making it very hard to collaborate and get anything accomplished. The five week courses are simply not enough time to actually learn and retain any relevant information and much of that time (in specific weeks) is consumed by waiting on learning team members to do something. My final grade was affected because of this very issue, I still got a B+ but could have received an A. I have a 3.7 GPA and am planning on finding a college that will first accept my AAIT and that is structured and geared towards learning, not writing irrelevant essays on outdated and impractical theories over and over. Some people that attend are in fact serious but the process is contaminated when paired with those individuals that belong in an LD class. Most companies do laugh at Phoenix's degrees and it is a giant waste of time and money. When I began the bachelors program was estimated at approx. 40, 000.00, a few weeks ago I received a new statement showing that ( and this is after my two years and an Associates Degree) the remaining time to complete the bachelors would total 63, 000.00 dollars. So I paid 20, 000 for my associates but for another two years that price would more than double WTF? You can go and graduate if you are compelled and put up with the masses of idiots that you have to deal with (?because there is NO selection process) but in the end with the experience you could gain by working in your chosen profession in an entry level position greatly outweighs what this so-called university actually offers.

check this video out
http://www.ppc.bz/get-dirt-nasty/###-university-of-phoenix

your grades depend on the instructor I've seen people not do anything and pass while I've had to bust my ### to get a good grade. the instructors are bias the university is one messed up place with Staff turnover is ridiculous. Every four-five months I have a new financial and/or academic counselor, and each one blames the one before them for mistakes to my calendar/billing. There is clearly an issue with management and the direction of the University. It cares little for the quality of alumni that it produces while weeding out the better people it seems if you know better they except more from you but if dumb as a box of rock and from the hood they will pass you along. I've seen a student who did nothing the entire class and pass because he was of a homosexual like the instructor. I've also seen a a girl fail the final but yet received full credit just for taking it but I only received the score I earned I did not get the hidden bonus points for being the same race as the instructor. Management at the university never addresses any issues the chose to ignore any issues that are brought to there attention I've got screen shots of the other persons grades and mine.

I'm the one who posted this and I just wanted to let everyone know what a######s most of you were in your bitter remarks. I worked two jobs and was a single mother for four and a half years straight out of high school. I was getting an education on borrowed money because I couldn't move to the medical school I had a scholarship for. My degree works just fine now and I've paid off my loans. This #### comes up on Google and I found it by accident while playing on my tablet with my toddler. Being rude and hateful doesn't make your statements honest. If you want to open your mouth to say stupid #### then you should chew on glass for a while first ;-) Have a good one!

It is not right to call people out of their name! And What does it matter what they do with the refund money, it has to be paid back anyway so whats the difference. How can you say that it does not belong to them? Its a loan, meaning it has to be paid back regardless of what they do with it and on top of that, it has to be paid back with interest! People do need that extra money to assistant them, maybe they need an computer or pay the internet bill so that they can continue to go to school! So all the negative comments is plain put pointless!

THIS IS A SCAM ITS TRUE MY FRIENDS IM DISABLED I TOLD THEM IM NOT WORKING AND THEY DAID BUT THIS WILL HELP YOU ON REPAIRS AT HOME NOT TRUE COST ME ANOTHER DEBT NO I GET CALLS WONTING MONEY NO A THING TO SHOW FOR THE DOWN PAYMENT
THEY NEED TO BE PUT OUT OF PRACTICE BBB

For those who call the ones idiots and say school refunds are not for personal uses, what the hell do you think a refund is. It's money you dedicated your damn time while in a whole semester passing your class. If you dont pass the class you get put on probation and you don't recieve a check. Until your in a situations as these other people don't point your finger at no one and call anyone an idiot. yes your intitled to your opinion but keep it to yourself

It is September 9th and I'm still waiting for my loan money. The Apollo group has it, but is refusing to release it . Is this legal? Shouldn't they owe me interest? The University of Phoenix is looking more and more like a like a big SCAM. I want out!

"yall"

"hate on ppl"

I apologize. I did't realize how bad you needed an education.

Actually, the definition of "school expenses" includes transportation (like gas money) housing (like rent) and even child care expenses. Maybe some of yall should actually see the definition of what school expenses are before you rant. As long as she's not spending it on things that will not help her stay in school (like food, gas, rent, and childcare so she can attend classes) she's using the money the way it should be used. Businesses depend on loans ALL THE TIME to ensure they stay afloat. Why do we hate on ppl that have to use loan money to cover expenses so they can get an education and get better paying jobs? stop being so stuck up.

"I have not received mines neither and im very PISSED!"

I am not surprised at all that you are "PISSED"

It's not a free check from the goverment to pay your bills and put gas in your car. It is to cover school expenses. Just so you know... you WILL have to pay that money back! Check you balance in your student account... You probably owe about $2, 000. The check you are getting is probably around $2, 000! If you take the check and put it towards your outstanding balance, then you would have zero debt at the end of school.

Get a job to pay for your bills.

Be happy that a school is willing to teach you something, without an aptitude test.

You guys obviously wouldn't have passed one.

I was seriously thinking about going to this College, but the horror stories that I am hearing about are scary ok Unlike a regular Unviersity you have to wait about a month before you money is put in to your accounts but you will get it. Is this Univestity the same way give or take the time frame at some point you do get your refund don't you. Please help before I start this University.

i have just started and i am very worried. at the end of the day the loan and grant money is for you to go to school and live off of. millions of students at regular universities get refunds back with no problem and so should we. the money is hers and she should be able to spend it as she sees fit. i dont understand why this is even a discussion. if there is a credit then cut the check and move on. for all this drama i could have gone to a university here.

I'm a former student of uop I'm having a hard time getting along because I too ask to be drop from my classes and my advisor said take time to think about it I explain to her I was going through a lot she didn't take me out of my classes and I have a $1200 bill. No one is answering me I have been dealing with this for 3years these people need to be stop

I too went to the UOP. They told me that my financial aid would not cover any future classes because I had an out-of-pocket expense of $2020 (give or take). I finally chose to begin online college again in 2009 after leaving UOP in 2007 because I was on disability and my EIC was 0; which I thought would cover my tuition there. Nevertheless, I'm almost finished with my other classes with another online school in which a few weeks ago I find that I have reached my aggregate limit on my financial aid loans through the government. Of course, the college I'm currently attending is providing me with options to help those options will not fully pay for my courses, which could leave me owing money without getting my degree. Actually, they told me that I would likely graduate but if the out - of - pocket is not paid in full then I will not receive my degree. What good will it do me to graduate if I cannot receive the degree. It won't do any good period. Therefore, I'm going to have my accounts with UOP audited, and with my other school too. The information found here is only fueling my desire to press the issue full force. I need help to finish my degree and I am not one of those that does not have the intelligence level of a 10 year old. I am highly intelligent; I take my education seriously and I feel I am being pushed around without gaining the degree I deserve; I should have already received the degree. Had UOP not misused my tuition money (which is what I am finding in my research).

I couldn't agree with you anymore about UOP turning out to be a huge scam! Everytime I talk to any of my councelors I am told something completly different it is so frustrating!I am a single mother and don't have a job right now! The school keeps telling me you should have ur money next week no next week no next week!They do nothing but lie and steal!

UoP is turning out to be a scam, ok so I began my classes in the begining of June "09" and by the time I got into my second week of school it became harder and harder, and alot of the assignments to me didn't relate to the class itself. But maybe thats just me there were a few assignments that I quite didnt understand and it on average takes at least a day and a half for some instructors to get back to you in regards to a question which is just ridiculous. So Im ending the last few days of my classes and im almost positive that I will fail one class so as I was talking to my financial aid advisor he informed that I must pass both classes in order to receive my financial aid to pay for the classes. He stated that he told me of this but I dont' quite remember him telling me the way he explained it the last time. So now I believe I will be paying for a class that I passed as well as a class that I have failed that is crazy what should I do?

I'm sorry that you all feel you are losing money. I'm also sure all of your situations are different. If the University of Phoenix, or any other university were found guilty of holding Title IV funds, they would lose their ability to offer financial aid at all, which would put them out of business. You may want to check on your specific situation. CherriSue, if you only owe $249 that means you dropped fromyour class before your financial aid was certified and therefore it was never disbursed to the school, so you would owe for the time you were in attendance. Nothing is reported to your lender, you owe money to the school, plain and simple. If you owe the school money, they will not release your transcript.

There should be some way to stop UOP from scamming federal financial aid. they ONLY took $249.00 from me, because I withdrew today before I got in in deeper. They could not / would not explain where the $249 went but said for me "not to get stuck" on the financial chart they sent me because it was an estimate. When I asked for a complete breakdown of what I was spending $60, 000 on, they told me it would vary and they would have that out soon! If they take $249 off the top of 300, 000 students who receive financial aid, UOP is stealing millions! And there is no one to report to or go to! THEY report to your lender and it goes against YOU! Unfair and unethical UOP is not a university . Please do not enroll there ---they will get to you one way or another.

I am sorry about your situation. I even had a so call "professor" teaching a class in which he did not know what the hell is going on.

Salesman would'nt stop calling me. What institute of education uses sales tactics? When he could'nt hook me they sold my email address out to every 2-bit on-line school in the world. I still get spammed constantly. Phoenix wanted $18, 000 for a 2-bit IT diploma? What a crooked outfit.

Blah, Blah, Blah. Ignorance, ignorance, ignorance. Thats what I and any educated, inteligent person just read. Accountability- an obligation or willingness to accept responsibility or to account for one's actions.

"University of Phoenix" is ripping off, scamming, lying to and cheating people. They have ripped my daughter off and they almost got me.

There are many complaints, even by the ex-employees. Now I'm sure that there are many students or ex-students that are doing or did just fine with University of Phoenix, or didn't pay attention to their scam, but there millions of others that did get ripped off, including my 22yr old, single mother, Daughter.

She was told by the enrollment adviser, that the paper work He WALKED her through was all formality; even when they go to the "loan" part. She told him, she did not want a loan and if she had to get a loan, she didn't want to pursue with them, He continued to tell her, to not worry about it, it's only if she decided to get a loan. He "assured" her it was not a loan...So "SHE SIGNED" Even after she read everything. She put her trust in this University of Phoenix employess that he knew more than her, this is his job to get her signed up and he did exactly that, but only lied in the process.

When she would get statements in the mail from Wachovia about a loan, she supposedly had with them. She then called her counselor, who again assured her it was nothing, she did NOT have a loan, she has a FREE Grant and told her also that she was basically being paid to go to school when she received a check in the mail from UOP, that it was just extra money to pay for any school necessities.

So now, almost 2yrs, and just 6months before she graduates, she gets a call from the financing dept about her "LOAN" that she's NOT suppose to have. She told the finance lady that she did not have a loan, and the finance lady, being as nice as she could, told her, that she shows, she does, that she might want to check with her counselor.

At this point, she made several attempt via email and calls, but did not ge a reply for ever a week, and once she did get a reply, it was when she called back and talked to the lady she was suppose to talk to, which told her, that she NEVER received any phone calls or emails.

My Daughter, went down to the school, to financing and the lady, that smiled with a smirky smile and kept telling my daughter, "Well you signed" OMG! I want to F...ing go beat the living H...LL out of the stupid people. She knows that she signed, but the fact is, He, the enrollment counselor, walked her through the paper work and told her to sign, to NOT worry about the loan stuff, it was NOT a loan.

These people need to be stopped. We are in the midst of gettinga a class action suit going, but, We need to get as many people as we can, with a SIMILAR ISSUE, to be a part of this. We are working with Warner Law Office, Patrick Warner [protected] www.pwarnerlaw.com

If there is anyone else that this, similar situation happened to them, please contact me and or Patrick.

This can't keep happening to people who are just trying to better their career, and make a good life for themselves.

Thank you
SheilaOnTheWeb
rippedoffbyuop@gmail.com

This place is such a piece of crap, i had passing grades in all my classes. Like everyone else i work, have kids and any chance i had i would do my DQ's etc. During the finals i logged on 2 hours before the deadline and sent in my final to a class, recieved a notice saying it was sent and then an hour later it came back. Due to the final never getting to the professor i was given a failing grade, from an A to a F pretty much...To make matters worse it was 1% away from a passable grade. So i contacted the IT department they sent me an email saying they are aware of this issue but there is nothing they can do at the time, so 1- They are aware this is a problem...NOW i contact my adviser, they say inform the teacher of this and they have the ability to accept your test late, the school adviser cannot tell her to do so. So now i contact the teacher, inform her of the ITs awareness of said issue, advise her of what my adviser said. Now the professor tells me she cannot do this...I told her i was told by a school staff member she could. She reviews her rules and tells me no. Meanwhile a week earlier i recieved an email from her saying how good i was doing in her class. So needless to say i get a letter saying i have to take said class over again AND i have to pay it out of pocket...The class is over $1, 000...Obviously i got student loans and grants because i didnt have that laying around. This school is ripping off people and if you want to get your degree you have to give in and pay them.

I am having a hard time with UOP as well. I collapsed and had to have emergency surgery. Failed two classes and passed two, but because the grade wasnt high enough to bring my gpa up, I was placed on academic disqualification, then told I had to wait 6 month before I could start again..but I was also told if I was out of school for more than 28 days I would be dropped! After that I never heard from any of my counselors again and then I got a phone call telling me that I needed to pay $1800.00 to them by the next week! So pissed because all I had was less than 24 credits to finish. I just want my degree and Im done with them

I was given an incomplete grade at UoP bc i was unable to log in on the exact last day of class. I was in the hospital after giving birth and my daughter was in the NICU. I contacted my professors and tried to reschedule taking any final assignments but they were not willing to help me out. They showed no empathy and acted like I was making up excuses. I wasn't able to log in and ended up getting incomplete grades in both classes. They then told me they returned all my loan money back to the bank. I never received bills or statements. I didn't stay on top of the issue, and now the government is taking over and thousand dollars out of this years tax return. Yes, it was my fault for not keeping up with my finances. However, at a REAL college professors are more than willing to work out issues like this one. UoP is a sad excuse for school. They do not treat students as individuals by any means. Do not waste your time or money on this scam. It's ridiculous that they are even an actual school. Oh and for many people including myself it's not that we couldn't hang, it's that UoP has no empathy or concern for the students lure in with promises of being an better alternative to getting an education.

whatever you say thief. Don't choke trying to swallow your sausage. I know you are one of them sitting in your butt getting our money. If you call Axia Online "College" than you are so full of it because the name is not University of Phoenix. Maybe if you get some knowledge then you will not be a ### trying to explain hundreds of students why they have problems with Axia Online. You should get a job with them in ripping students off. Let it be heard, first amendment the right for freedom of speech. Don't try to silence us, Liars Liars you won't shut us that easily Nikwy...

Ah, how sweet! Another, I am a drop-out of college because my life is so hard! Very compelling! I am writing as a single mother who attended University of Phoenix, was able to hold my full time job, encountered many hardships and still graduated after much hard work and time sacrifice! College is not for everyone, some just cannot manage the time and hardwork, yet somehow find the time to complain and point blame on everyone else(or in this case University of Phoenix). Get over it, just because you could not hang does not mean that there is not thousands and thousands of graduates a year that CAN do it.

to the two that commented on this complaint you guys are very creative.. did you learn that at the university of phoenix? how to cover things up and act like everything is so perfect. how sorry can you be to come on here and comment the "school" you are apart of. and i dont mean apart of as a student i mean FACILITY should be FAKEILTY. its probably the same person. has any one else noticed that those 2 users just joined. and that the only comments they left on complaints was for UOP and all of them were very defensive of the school. you may be able to fool others but you cant fool me. thats why i never committed myself to this SO CALLED school because i knew it was shady. and i sure am glad i didnt because i can see how yous have ruined the lives of innocent people who just want to further their education and be something in life.I bet yall made a couple extra bucks writing comments about how UOP is such a wonderful and trustworthy school. it just baffles me!

Great response Tolleson,

I wonder what the purpose of this post was? Some are so quick to bash the school and its not even the schools fault. I remember when i enrolled i was asked to write a brief essay and in that they asked what would i do in hard times, no computer, etc...
Alot of students get back a nice check from what is left over from their grants, loans etc. They are quick to spend that money and when something like this happens they cry foul.
Participating 6 times a week takes approximately 5 mins to do in a DQ and its not that hard.
All i have to say is, "Utterly Amazing"

You signed a financial agreement stating if you withdrew from class after a set number of days or weeks, you understood you would be financially liable. The contract didn't say "unless you really can't help it". The Federal Student Loan you took out (and it is a governemnt loan, or they wouldn't garnish your tax refund) also has a contract, that you cannot take a leave of absence of over 28 days or you will no longer be considered a student and will have to begin to repay your loan in full. Because you dropped out (regardless of the reason) your student loan would not pay for the class you were in at the time, that's why the school had to collect it from you directly. Any school will do this, not just University of Phoenix.

Same thing happened to me! They charged me for classes I did attend, the advisor logged in and posted for me the "the first class". I registered on Aug 28 and withdrew on Sept 4. They lied about my transfer credits being accepted, they lied about everything. Ruined my credit in the process. I went through all the proper credit collection disputing technics and they still continue to report falsely to the CRAs. I have TONS of documentation to prove their lies and deceipt. I'm just looking for the right law firm/class action to join.

master body gaurd/ep ya that sounds like a real degree hahahaha. The specialist ppfffftttt what a joke i bet your "special" alright. here's a clue, if they don't offer a degree like science, art, law, medicine etc... (not with all the stupid little add on names behind them) they probably aren't REAL! suckers

I'm very glad that I read all the complaints before I signed up for Master Body Guard/EP inst.cert.
One thing would be different though, if I got ripped off I would without a doubt find a head to tear off and a butt to stuff it in.
Someone should close PSU down before they get HURT!
Thank You
Sincerely:
The Specialist

@NoTimeForIdiots--you obviously work for UOP and are an idiot, like your screen name...and you obviously can't read ALL the complaints. I only wish my daughter and I would have read them BEFORE she got screwed by UOP