World Education Services [WES]
reviews and complaints

Ignore their website related to processing times. Once I submitted my documents they responded 2 days later stating it would be completed in 9 working days ( not the 3 days or less as stated on website). The 10th day after their completion date and still NO report. I have called them twice and sent two emails on their website but still nothing. They are more than happy taking your money however; their customer service is beyond poor. If I could give them zero I would.

Hi Team

Please note that we have paid the WES account reactivation amount ([protected]@50CAD) each for WES reference numbers- 3903536 and 3903473 on 25 November 2023. UTR no.[protected] and [protected]. In WES account login it shows inactive till now. I have attached the screenshot of our bank account statement in the payment for reactivation was made for above said WES account reference numbers. Can i request to check our payment status and do needful as soon as possible.

I am Tooba Jawed from America. My WES Reference Number is 6311194. I paid World Education Services (WES) Canada to issue my Credential Evaluation Report, but unfortunately I have not received my official report yet. It is informed that my report was still in progress and it takes more than 10 business days. At the time of evaluation form it mentioned that the time limit is 5 to 7 business days. Its almost a month now. Please send my evaluation as soon as possible.

Please take an quick action on this.

I applied for Georgia State University for Summer March 2024, and it is end of January already! GSU can not issue my admission decision because I have not sent my official report of credential evaluation. I spent a lot of money to apply to GSU. My application is on stake because of WES!

With this bad work performance, I think NACES should consider to take out WES from your association.

Thank you.

Regards,

Tooba Jawed

WES advertised that they have agreements with several universities in Iran. It says publicly on the WES website that applicants just need to email their University and WES has an agreement with them that the University will send the academic transcript to WES via a secure portal. But when the University refuses to send the transcript as promised, WES does nothing to help, despite saying they have an agreement with the University. These agreements clearly mean nothing. WES accepts the money paid but does nothing to ensure that the process can be completed. They only accept transcripts from some Universities via a secure portal, but the Universities can just refuse to send them, and WES does nothing about it despite advertising that this is the system that WES has in place. They advertise services that they can not deliver. This is false advertising.

Dear WES Team,

I am writing to request assistance in changing my recipient address from No. 14 Falu Road Karewa Jimeta Yola to 19739 Executive Park Circle, Germantown, MD 20874. I have tried to change it myself, but I am unable to do so.

My reference number is 6226790.

Please let me know if you need any additional information.

Thank you for your time and assistance.

Sincerely,

Obialo Chinyere Florence

[protected]@gmail.com

Dear,

I've applied on 6/12/2023 for Evaluation Type: Course-by-Course Evaluation (ICAP) with the WES (file nr. 6046456). I have undergraduated with Universite de Nantes-IAE. I have my Master degree with Universite de Nantes-IAE (France) but whole year I have been as exchange student with University of Hasselt (Belgium).

The WES is evaluating my file since July as always a diploma is missing from my home university from France. I have sent many e-mails but without progress in my evaluation. I've aready missed my MBA deadline in September and I don't want to miss in January 2023.

Could you please help me to know what is wrong with my file so I can help and WES can finalise it asap.

Regards,

MM

Horrible company! It's too bad they are still a NACES member and therefore many colleges list them as reliable service providers. I payed for a course by course full evaluation of my degree. Their customer service is deplorable, patronizing and point blank inefficient. They never completed my evaluation due to technical problems on their website to connect with my institution. Then they just closed my order and demanded I pay them more money to reopen when they could never provide a solution when my school and myself tried to get them to resolve the connection problem. I refused to pay more money and tried to escalate to get them to complete the work I had payed fully for. They just refused and would not even answer my claim with the Better Bussiness bureau. Save yourself a headache and a few hundred dollars. There are much better choices for the same services out there.

I want to commend your expertise in your dealings, one of the institution on my page claimed my verification had been sent on 08/08/2023 and you should check.

Another message should be sent to the institution on my behave peradventure its not well received because they claimed it has been sent. My admission process is at stake.

Thank you!

6073089

My name is James Ayọdele Odedeyi(+[protected]).

In 2017 I had my BTh and PGD credentials evaluated with Wes ref #3340147. I am challenged with my log in details. I forgot the email I used whether it is [protected]@gmail.com, [protected]@gmail.com or [protected]@yahoo.com nor the password.

Your kind assistance would be graceful.

Thanks

Dear Sir

Good day, I have applied for credential evaluation via WES (Ref:5866696). Center for Student Services and Development, Ministry of Education, P. R. China (CSSD) already verified and sent documents to WES (attached). However, WES did not receive it. But the system shows it was sent to the WES.

I already uploaded the document on my WES account but WES did not accept it because the document was received was not sent directly to WES through the WES-CSSD channel.

There is a QR code and verification number on each and every document and it can be checked online at anytime.

Moreover, WES also demands English translation of documents that are already in English.

Please look into this matter and resolve the issue. Thank you in anticipation.

We submitted all requested documentation per the instruction on WES's website. After a significant delay in processing our request, WES informed us that the express requirements noted on their website are incorrect and they are not going to process our evaluation request. We then requested cancelation but requested that they mail us the documents that were mailed to them, so that we can work with another service. They refused to help us and resolve the situation.

Last year I requested transcripts from the University of Westerminter using WES.

Paid for the service in full.

However WES did not follow through with my request.

My college sent over my credit transcript in December.

I was later told by WES that a verification email was sent to University of Westerminter Jan 19th .

My app was never updated to indicate and more over it said the app was last updated Dec 12th of 2022. After I reached the school the confirmed no such verification was sent to them.

Called WES again over 6 times to escalate and ask for someone to reach out to Westminster in a course over a month. Was promised an escalation only to wait 2 weeks and nothing.

Finally I called Wednesday March 29th and was again told it would get escalate .

After a day of waiting March 30th I received an email telling me my service was deactivated because it was 180 days. And to pay $50 to reactivate the service.

I am disappointed with this and I want my funds.

WES provided no service.

Payment Details: Credit Card Transaction

Date: 3/16/2023

Amount Paid: CAD 251.00

Ref# 5932672

I paid to WES CAD 251.00 for attestation of my documents for Canadian immigration. But now due to personal reasons I want to cancel the order (have not sent my documents for verification yet) and get the refund. I cannot access any of their refund forms, tried several times but their page is broken only on refund section.

I want help in getting my money back.

Name: Syed Moosa Hassan Naqvi

Country: Pakistan

Phone: +[protected] (whatsapp)

Phone: +[protected] (Calls)

Email: [protected]@gmail.com

WES is severely not responsive to concerns from their customer. It has been 2 months since they have received my documents for evaluation and to this day, the documents are still on their way to my institution for verification with no word on who or how they sent the documents to. What if the documents didn’t arrive or be received by my institution? The least they can do is inform their customers to whom or how were the documents sent so their customers can follow up on the respective person.

Hello, I'm writing to request a re-evaluation of my academic credentials. I graduated from Tribhuvan University of Nepal with a four-year Bachelor's degree (BBA) in 2017 and a two-year Masters degree (MBA) in 2020. Because I needed my credentials assessed, I sent my master's document to WES and received my credential report on December 21,2022 with reference number 5796060. My Masters degree equivalence was only a bachelor's degree.

I realized I had made a mistake by sending only my master's documents after consulting with my friends. I initially spent about $300 Canadian dollars on Wes fees and shipping costs. As a result, I decided to redo my credential by submitting both my bachelor's and master's documents. I spent another $150 Canadian dollars on my second assessment. I was extremely dissatisfied with WES's evaluation system when I received my equivalence with reference number 5920696 on March 23, 2023. My friend who studied the same degree at the same university received a master's equivalence, and now I have double bachelor's equivalence. This WES equivalence has caused me to question the relevance of my master's degree as well as the validity of WES.

I have spent 16 years of my life studying until I finished my bachelor's degree and another 18 years until I finished my master's degree. As a result, the question arises, "Why does WES provide different equivalence for students studying at the same university at the same time?" and "Does WES have a specific metric to evaluate student academic performance?" I am an outstanding student with a 3.87 CGPA in my bachelor's degree and a 3.91 CGPA in my master's degree. I earned both of these degrees through hard work and dedication. I'm sending this email in the hopes that WES will give me a fair evaluation of my education.

I have spent a significant amount of money, time, and effort on this process. I'm sending this email in the hopes of receiving a master's degree equivalence.

Yours Faithfully,

Aastha Bhattarai

I have asked Wes do evaluation on my diploma for immigration that could help me achieve open work permit they (WES) evaluate according to minimum requirements for admission to the course has no regards that no colleges accepts the students with bare minimum qualifications for course when the candidate has more than minimum requirements for course to enter . The results is came with secondary 3 equal education, when I completed secondary 4 + 3 years of course thus completing secondary school education. They haven’t even received all the documentation , few of the documents are still in transit how can they provide evaluations based on just diploma certificates by not including secondary school transcripts.WES reference:5871456

WES allowed me to submit application. They asked to arrange copy of my certificate and marksheet in sealed envelop. I spent $500 to arrange my certificates from my college. Now they are saying, they don't evaluate certificate from Magadh university.

I have graduated from Lalit Narayan Mishra Institute Of Economic Development And Social Change (LNMI), Patna, India an autonomous institution under Magadh university.

It is waste of my time and money. I am unable to file PR on time due to this delay.