University of Phoenix [UOPX]
Reviews and Complaints

This school is a real scam I can agree with that one I am also going through a situation with these scam artist. They really do not help all they want is money. They threatened me with a letter stating that if i did not pay for the two classes I failed they would not give me my transcripts. i do not have a degree from this school and do not plan on getting one. The amount of money that they want is crazy. They are only threatening me for 2, 210.00 which is not alot but I am confused what am I paying for and whay are classes this much can someone explain this to me.

I too was a student at UOP. I transfered to the school when I discovered I was pregnant. After I had my baby and went to transfer back to my starting college the school told me that all the money from financial aid and student loans would be sent back and I would have to pay out-of-pocket the entire cost of all the classes I had taken. This is around $9, 000! I know that there is lawsuits against the college for doing this same exact thing! I've been trying to contact people to resolve this matter, so far no luck. Now they call me every day on the hour harrasing me to pay this full amount immediately or they will turn me into a collection agency. On top of that every day that I do not pay them I am charged at their interest rate! Please if anyone knows how to beat this fraud college contact me at kewow18@gmail.com.

to add - I chose this as my starting out school, and I'm 19, so now I'm completely screwed with trying to start over. It sucksssss

I'm going through the same thing :[ I took TWO classes, withdrew, STILL got booked for the next two, and now I owe $4, 000! FOR TWO CLASSES! If there is anything I can do, please let me know :/

Does anyone know what we can do legally? I am also a student at the UOP and I need to know if there is anything we can do legally to stop this. I am currently being ripped off with financial aid. I am going to investigate more on Monday. But if anyone could lead me and other people to what we can do about this it would be wonderful!

Thanks
Diane D.
Current UOP student

I have run into a similar circumstance, I was signed up for a PhD to start in 12/07... the logistics of the online blackboard was a joke. I emailed the instrustor several time throughout the week and never received a response until Sunday evening - just said that the assignment was due by midnight or I couldn't continue. The email did not address any of my questions, so I couldn;'t conplete the assignment, and missed the start date for the PhD program and had to wait 9 months to a year for the next cycle. So I mailed back all checks without cashing them. 9 months later a $300 scar from Sallie Mae showed up on my credit report, I have been working with both U of P and Sallie Mae since October, to no avail. But I refuse to pay for something I never recieved, no class, no work, no response, why should I have to pay anything to them?

David

going thru the same crap with them on the financial bit...couldn't understand how I owed them money and fannie may..they never sent the money back to fannie may...and the other part was grants etc...this school will financially screw you over...single mom here too.

This sounds like the EXACT SAME thing that I went through, same time too, 2008. We might have even been in the same classes. I was told the same promises, wasn't even told that it wouldn't be UoP, but this "AXIA College" thing until AFTER I had gotten the financial aid, grants, and loans. Got the first semester of BS courses done, started with the next two, had so many problems and realised I was being jerked around for that government educational money, and dumped them. A "Critical Thinking" class? A course on how to write a paper? Seriously? $1,200 to "learn" how to WRITE A PAPER?!? The instructors acted like it was just some forum on Reddit they were helping with, materials were outdated and weren't synced up in places.

Yea, I had your experience, really wish I would've put that $5,000 in the local community college and gotten the full degree I was looking for and one that would be worth more than the paper it was printed on.

Predatory school. Preys on the poor. I wonder if their are any real teachers. Attended this school in 2008 it was a scam. I have owed 10, 000 dollars since 2009. I have paid a 1000 plus very year since then. So I have been paying this debt for 11 yrs totalling around 11, 000 dollars. I still owe 7000 dollars lol I know its really crazy but true. I have filled with the bbb and also with attorney general. I also have paperwork from a court case that has been going on for 5 years. Do not use this school unless you hate your credit and love giving away your money for nothing. NEVER had a worse experience in my life than this school.

I started Axia back in 2005! Injured out of work as a single mother I decided to finally start taking some classes in criminal justice. Here it is 12 year's later and I'm still in debt, having tax returns taken from me from all these loan's I didn't know I supposedly signed for.. I'm still in about $28, 000 in debt after the $15, 000 they've already taken from me and no degree! The bad part is the waste of my time, money and still not actually having a degree that would ever be considered accredited. I'll be sending out several letter's to not only get these loan's discharged but I'll be suing for every single dime they've taken from me, destroyed my credit and ultimately my entire future. I couldn't even get back into a good school! My credits weren't transferable and I owed too much money to get any sort of financial aid. I am livid to see that people are still being taken advantage of just as I was. It's frustrating as hell to say the least and they need to be stopped. They need to pay back every single person they've screwed over. I found out what they were about sometime in late 2006. I filed paperwork for a temporary medical leave as I needed shoulder surgery from the work injury and I clearly wouldn't have been able type. Well they put me in 4 classes any how, said they never got any paperwork from me or my doctor which I know is crap. Sent me to collections for those classes as well as failing me! Don't waste your time or money with this so called school or any related to it. You'll regret that decision the rest of your life. I'm now 38 year's old and I'm a full time mom... it's not where I saw myself by this age!

I have been faithfully attending Axia to persue my IT- Visual Communications degree, and finally the big day was coming! For 3 months I recevied postcards, emails and calls "you are graduating, commencement is coming!" I finish my last class, get my A and excited I schedule myself for a commencement walk, and order my cap and gown. Then the silence starts... I email asking when I can get my degree released, and I get a message that it could be up to 6 weeks until the diploma application becomes available. I wait. A week ago, I log in to my ecampus and the app is live. Excited I start going through the screens and get an error that I am suddenly 3 credits short. I email my counselor Andrew, and I get an email back stating "dunno how we missed that. But we did." I'm advised to take another class. I ask to escalate as I think it's unfair to tell me I'm graduating for months on end, when I'm short an elective. I get Andrew's manager's name and leave a voicemail on her line that I'm confused. I had 60 credits and suddenly I don't. I called and spoke with another gentleman and I asked "why was I allowed into my core classes MISSING that elective?" his response "it should not have happened." So I resign to take a class. I apply for my tuition through work, get a class scheduled with another counselor, because Andrew told me "it's not that I'm ignoring you, it's just that I have 300 other clients (my response "oh I completely understand, I have 91.2 million customers I have to deal with at any given time during my day." *note - he's quite cheeky...*) Then here's where it gets really muddled. I finally hear back from Andrew's supervisor. She states upon a review of my courses, they show an unapplied MAT 100 class from a local college was removed from my credit list. She says she applied it, and I'm complete and that she will have someone mail me an app to get the degree printed. Excited I reply back to my financial advisor that I won't need the class afterall. She replies back demanding to know who I spoke with and that now they are trying to figure out if what I was told was true. I hear nothing the rest of the day. Today I email in asking when they would mail me my app packet to release my degree. I get an answer back that my credits were forwarded to the board for approval. And that although they show its a college level course they don't have the final say. So I call Cindy the manager of Andrew, and ask for clarification. She then advises me that there is a dispute. Univeristy Services says MAT 100 is remedial and rejected the course. She states in Osiris (some accredation system they have) that they show that MAT 100 is equilvalent to their MAT 101, and is a college level course. So it is forwarded for dispute. I still have no idea what my status is. I know this though. I feel misled. I should never have been told I was done. I have a cap and gown sitting in a box, and a cancelled commencement. My family is devasted, and I'm frustrated to the point where I just want to give up. My point is: why wasn't I audited sooner. Why wait until the last classes are done? I hardly had a relationship with Andrew when I think back. He never checked in with me, never emailed, never tried. Somehow I feel I was just passed through. I even asked Andrew "why was I approved to join the BA IT program in August with a missing class?" his response "you can be accepted without a complete degree. You would simply make up the 3 credits, however it would not count towards your Associates degree." So had I not logged in, I would have gone on blindly into a BA program, never knowing I was cheated out of my AA degree. I share this story because I feel that my file was not handled properly. I am okay with taking another class. I am NOT okay with being made to look like a fool. My family with the tickets for graduation, my coworkers announcing to 40 peers that I graduated and finished my degree, and most of all feeling that I did something wrong. I have a 3.77 GPA. And no apology from anyone that this happened.

THIS SCHOOL DOES NOT CARE ABOUT THE STUDENTS

ANYONE WITH LEGAL ADVICE PLEASE POST

FBI AND AMERICAN GENERAL PLEASE HELP US THIS SCHOOL IS A SCAM

AXIA IS A SCAM AND DON'T GIVE A DAMN ABOUT THE STUDENTS ALL THEY WANT IS MONEY. BEWARE FBI AN AMERICAN GENERAL PLEASE LOOK IN TO THIS SCHOOL THEY ARE FRAUD...

This is a awesome College! I have gotten my A.A, B.A, MBA and DOC Degree from this college!

I think Axia sucks and they all lie, but they keep getting away with it because a few are given diplomas the rest of us to bad. I would never recommend this school to anyone and I don't care what anyone thinks. I had to deal with the lies and more lies and yes I think Axia should be shut down.

i have had problems with UOP as well. i wanted to sighn up becasue i am a single mother and i wanted to make a better life for me and my child but i could not afford a babysitter so i could attend a traditional college. when i talked to my enrolment conselor she was realy nice. i told her i wanted to get my MLS so i was looking to get a bachelors from UOP. i wanted one in the subject of history and she told me i could get it but called me a day later to tell me i couldn't becasue of the state i loved in so i asked if i could get an english major. she say yes then told me to hold on while she double checked it with her advisor, when she got back on the phone she told be i definatly could get an english degree from UOP in my state. i was thrilled and planned to go through enrollment with her a few days later. before that day came however she called me and told me that an english major was not available in my state yet. i was sorry to hear that and told her that those where the only to areas of interest that i had so i didnt want to enroll wiht UOP. she then tells me "well you know, the english degree will be passed in your stae within the next couple months, you can sighn up for a similar course and then transfer over to the english program when it becomes available." i asked her if the transfer would be complete, if i would keep all my credits and that i would not extend my years obtaining my bachelors any by transfering. she told me it wouldnt, that it would be a smooth transfer and that she would ask her supervisor what course was close to the english course. she came back on the phone and told me, "great news hun, my supervisor said that if you go into the elementary education program then the first few courses you will take will be the same as the ones you would be taking in the english major so when you transfer the courses will transfer with you and it will be like you were in the english major the whole time! isn't that just awsome?!" i told her it was but asked how long it would take for the english major to pass for my state. she assured me it would only be a few months. seh started telling me about all these great courses i would be taking when the i got into my english program and i got realy excited about it so i agreed to sighn up. durring the enrollement process she took the transcript from my former college to see if i had any credits that would transfer over and she told me that 20 credits would transfer over for me wich was more then a quarter of what i needed to get my associates degree. i was very excited and when i first started school i had no problems. after some time i started noticing taht teachers were not ansering my questions and marking me down for not including things that were "required" yet i could not find them- and i look everywhere becasue i noticed the requirments for assignments will be different in different places. ill look on the syllubus in the materials section and in the discussion forum because sometimes the teacher will post requirments their and yet the teacher would still mark me down. i even had teachers mark me down saying that something was completly wrong even though i could give exact quats from the text. they would still tell me it was not in the text, like they have a diffent text book then i do or something. those things didnt bother me so much, it wasnt till several blocks into my academic career at UOP that i was fiddling aorund and checked into some files i never went into before and i found a report that had up to date information on my earned credits and deficient credits and things. and under transfer credits was a big fat ZERO. i was shocked because my enrollemtn councilor had tole me i would have 20 credits transfered and my academic advisor told me that none of my credits would transfer. when i told her what the enrolment advisor said she says to me "she couldn't have told you that because its not true." i asked her if i could speck to my enrolment advisor and she told me "after your first block of classes their is no need for you to talk to your enrolemtn advisor. she is too busy with other students." i was very upset but nothing would be worse then when i asked her when the english major would finaly be passed in my state and she tells me, " your state denied that nearly four years ago, its not even in the process of passing." i told her about everything my enrolment advisor said about it being about to pass and me going into elementary education and transfering over because the begining courses were the same and she tells me "i don't know where you got your information but your enrolemnt advisor couldnt have told you that because the courses for elementary education and english are completly different." of course they are acting like i was hearing things wrong but when ever i talked to any one from their i would have them on speaker phone and i would not only record the conversations but i also had my friend with me to hear it all. they stright up lied to me in order to get me to sighn up and then when i confront them about it they act like i some how misunderstood, like it was my fault. now i am stuck in a major i don't care about and have no interset in and i have no clue what i can do to fix it. i need my degree so i cant just withdraw and besides i couldnt afford paying back the loans if i did. and i cant transfer to a differnt college because i have to do my schooling on line and now im terrified to try and transfer to another online college becasue they might pull the same stuff on me.

My sister and I both attend Axia and have had few issues. We both make great grades, and while at times it is difficult to get ahold of couselors or advisors, they always return our messages. Federal aide has been slightly confusing, but we receive statement for our college loans, and we receive our pell grants, which cover a great deal of our schooling. Online school, is a huge investment. I would not recommend it for anyone who is not easily self taught or is in a bind. There are many challenges, but I really enjoy this school. It is very important to be aggressive with questions you have. Don't be afraid to let advisor's phone's ring non stop and their message box fill up. I am going into my second year, and so far so good.

I would have to agree with the person making the complaint 100% this school is not on the up and up I myself have some issues with this school, they are lying to get enrollments for the school saying that they offered the RN course and you can take the clinical at a local hospital then later they say that that was not discussed. They also give you instructor's who do not respond to you when you ask questions I went to this school as you said for 3 weeks without a counselor so I had no idea what was happening in this school. I think that a class action suit should be brought against them and show these people that they are not above the policies and procedures they are supposed to uphold. These schools are designed to help someone who is not in the best of situations to become self sufficient in a way that they would have the ability to take care of themselves and their families, if I spend 4 years in a 2 year program because you keep failing me so that you can stifle out federal funding from the government how will this become possible? I would suggest to you that we do not allow this school to do this to us we have so many agencies that can be contacted if we do not tell on this school then they will never know what they are doing to us.
Torna Browne tornabrowne@yahoo.com

University of Phoenix is eager to review comments of deficiencies from its students and works diligently to review and improve areas identified. Furthermore, students are encouraged to work directly with their campus to resolve their issues. After working with the campus, should further attention be necessary, students may contact the the Office of Dispute Management (ODM) for assistance. To pursue a specific issue, call 602.557.5566. We will also have one of our staff members personally reach out to you to help you work through this situation.

UoP online is for people that need the paper but don't have the time or background to complete a real degree. They sell diplomas for the most part.

Uh duh...a bachelor's degree usually takes 4 years unless you are transferring in an acceptable amount of credits from an associates degree.

And the laws will vary per state. So did you do your research before you even signed up. It sounds like you want everything handed to you on a silver spoon.

I graduated from UOP and it was absolutely a grand experience. I met so many people. I went to a ground school. I would go to finish my grad degrees but suffered brain damage from a coma and can't attend now.

You are accountable for reading the guidelines, policies and all about the process before you sign the contracts. I never had a problem with funding or anything.

Yes John I know, we are going through the same. And if you don't post attendance they will kick you out because they need certain posting attendance or the government wont give them ###. It is all money involve

UoP counselors are mother###ers. They're lying ###s!

If you do not plan to do research then you will not learn in any college you attend. University of Phoenix is a fully accredited College, if you do not like it and have completed enough class to get credits your credits will be transferred to any other accredited college (meaning they will accept them) UOP is utilized by the US Military for it's officers overseas and has a great reputation. Also, Associates degrees take two years, a Bachelors four...if it takes you less than four years to get a BA then you can be sure that your school is not credible, unless you're doubling up on classes or something.

Beware and remember your just part of a quota! sucker!

I agree Do NOT go to THIS SCHOOL because its a TOTAL RIP OFF>>>>>> Your money is ALL they want and YOU are ONLY another NUMBER! MASSIVE LIARS and NEVER give that person out in the store your telephone number because then the CALLS WILL NEVER STOP UNTILL THEY HAVE YOUR MONEY!

i just got done with my with my first set of classes and took the finals and with one of my finals she accused me of cheating i have not cheated never would cheat ive tried calling my academic counslor and she wont return my calls

I too am a student at the UOP. I feel it is odd that I can never reach my finical advisor when needed. So now I'm looking for people that may have experienced the same thing . I wrote the president because they seem shady.

Thank you for your assistance! I really appreciate it. I will contact my local Better Business Bureau and forward the email. I am very frustrated with this issue, and I can not drop out and attend another school because I will then have to pay all that money back first and I can not afford to do that!

First report them to your local Better Business Bureau. I also suggest you forward this
email to the school's P.R./Comunications office -- the address is
media@phoenix.edu. Be sure to tell them you've contacted an
investigative reporte who has reported on them in the past.

Don't stop if you don't get what you were promised.
These people appeared to be trained to lie, cheat, steal from students, especially the ones that are naive about schooling.
It's sad.
Good Luck to you

I am also having problems getting my refund, the left over after my classes are paid for. I failed a class and was short 3 credits(one class), so I completed my 3 credits for my federal pell grant to be released. My student loans went on and paid for my classes, the left over was $593. It has been credited for about a month now, but they still have not sent it out. I was told that my pell grant would be released on the 18, it has not been released. My new financial aid advisor has now told me it will go into processing by the 25, monday, memorial day, and that I will recieve it with in 14 days of the 25. This is the first time they have done this to me! I do not know what to do or where to turn them in at or even who to turn them into if they do not send it out.
Can anyone help me? or give me their advice?

I am currently a University of Phoenix online student and I agree with alot of the complaints I just read. I am currently having issues with the financial aid.
I have been enrolled at the the UOP since November 2006 and I have been at a grade point average around 2.8 but this is not the problem. I have had financial aid and student loans help me pay for school or shall I say I have lined the pockets of the UOP with thousands of dollars for my so called tution expenses.

So far since I have been there I have only received one refund from my financial aid package twice a year.
When I first started the UOP it took them 90 days for my financial aid to be received. I have been in nursing school in the past and it never took this long for fasfa to take a look at my application.
I was told that the refund of what was left after they took out for my next 4 classes will be sent to me in March 2007. Needless to say this is the only refund I ever received from them and it was small amount. Since 2007, I was told so many times that my financial aid was at the school and that it was being processed. But when I called to see when I will be able to receive a refund they always seemed to give an excuse why I am not getting
a refund. I did not fail any classes at that time (not until recently) so I know it was not my grade point average.
They would tell me you are only getting enough to cover your next 4 classes. I didn't understand this
how could they figure 4 classes costed almost $6, 000.00?

Now they are keeping me out of classes because of I am out of financial aid. The last time I filled out my financial aid my finanicial advisor told me not to apply for the loans at this time just apply for the grants.
I didn't understand that.
Well now I am out of money and they will not me take my classes until I figure out what I am going to do.

So I was wondering if there is anyone that could help me with advice? Do I just drop out of this school and go to a community college like the University of Wisconsin? Or a Technical College? Did I just waist 3 years of my life on nothing? Is there anything I can do legally?

Please help!
Diane DeBauche

I'm a service connected disabled Army vet and i got my gi bill Through the army.When University of Phoenix Would Two assignments I would have a question and it would take 24 hours for them to reply Or even get it. By that time The assignment that was given would be late And I would get a bad grade because of it.

I just finished my first year at UOP, and quit 2 weeks ago when I found out they were charging me almost 20, 000 a year for my associates on line, after they told me my whole degree would cost 20, 400. They did the same to my best friend, she found out during her first block of classes and told me. We both quit. Charging almost 40, 000 dollars for an associates degree I am earning from home is highway robbery. I even had a teacher who docked major points for a spelling mistake, but when she typed her discussion questions, she made mistakes too. I won't recommend this school to anyone, ever.

I currently attend university of phoenix in an online undergrad program. I started attending their in march 2010. I have had issues with getting help from anyone other than the counselor. I had attended local a community college and completed an associates degree from their. I transferred to a local state university for a year before started at university of phoenix. I had the hardest time trying to get my transfer credits waived. Has anyone else had a problem with this? I also had a prof which did not give me all the points for my final grade causing me to be put on probation. I tried to contact the prof multiple times with no response. I also tried to get my adviser to help me only to be told by him that there's nothing he can do. I have never had so many problems trying to get help for anything in the past. With university of phoenix I seem to not be able to get anyone to help me or at least give me a valid explanation. If anyone can help me by giving me some kind of advise as to what I can do. I'm not sure if I have a valid legal lawsuit but I am willing to do whatever it takes to get help with this. Please feel free to contact me my email is Mary_587@yahoo.com

I haven't had any financial issues, but this college doesn't teach me anything, i teach myself they just provide the site name and degree. This is stupid. I'm starting to wonder if I will even get a job with this degree.

Lars why did you have to send them your signed taxes?

I just finished my Masters at UOP, and I think I learned more then I did attending a traditional university for my undergrad. The work at UOP was not easy either. I had to write many papers and work on many team projects. As for financial aid, I only had 1 problem at UOP, but I ran into many problems at the state university I attended for my undergrad.

I just faxed uop my taxes signed today. I havent taken any classes or received any money from them. I had my suspicions of an on line degree. I went with it because the enrollment counselor stayed on my back and quite honestly it seemed to be a way to earn a degree while still maintaining my busy schedule. This is the first of these types of comments i've heard about uop and im wondering is it too late for me to cancel the process.

I go there Now and I have had problems with there financial department since day one. They give excuse after excuse about your refund check and many other scams they have committed. I know they are scamming me so what do I do?

Hang up calls from [protected]!

I feel the same way. What a mistake to request anything online. I work alot so i am never home. They call my home 10 times a day my wife has told them to stop calling and they do anyway. Then they start calling my cell phone right after she tells them no more calling. I dont know what it will take either and i hate to have to pay to change my phone number on their behalf. So people do not contact the university of pheonix unless you want them to call 10 times a day.

I was contacted las Friday by my finandcial advisor to tell me that I had insufficient financial aid, and I owe UoP $1225, which must be paid before I can resume classes. I was appalled since they have an advisor for everything, and I am the student dependent on their knowledge and expertise.
I was talked to and treated disrespectfully, condescendengly, and made to feel like I was less than a worm. The complaints I have read are very discouraging; however, I am not going to give up. I am going to register complaints against UoP to anyone that will listen. I will go to the press, CNN, and maybe even Fox. I am mad as hell, and I am not going to take it! Remember, there is power in numbers; that's why they (UoP) can get away with all of this horrible stuff. Stand together; go to the press; register complaints with BBB, and the U.S. Board of Education. If enough people speak, they will have to listen.

FEED BACK IS WELCOMED!

Good luck to you Marco, don't give up...

Can anyone recommend a lawyer who has file suits against UOP? Our class composed of four people was charged with plagiarism. As a class we submitted a faculty complains with over 20 pages of documentation. To our dismay the University investigation found our class a whole guilty. The investigation is bias and one sided not taking into account the class concerns. Now we need professional legal assistance. please contact me at mv_mere@yahoo.com

Today I am writing complaint the University of Phoenix want be advise to anyone about this school before you are enrolling with them. My big mistake I request information about this school online, I am full time working, I have no time for school so I decided take online class, so I went online and did not do any research about University of Phoenix, so I requested information. I live in Minnesota, one of counselor call me. His name MatthewSpoden, seem like he very nice guy, call me everyday at work, my cell, until I enrolled the class, so I enrolled online class, I go into online class room, any teacher told me or anyone has post message in the forum, honestly, I don't know what the heck are they teaching, I am Vietnamese and I am planing take AS Information Technology, hope when I finish the school I will have bright future, yeah right, I am so busy with working I did not have time post a message with not relate to what should I study, Mr. Matthew Spoden call me Monday, Tuesday of the first week, and tell me I have post message, day of third online class he did not call me, so a week has pass, I decide drop out cause if I continuous not work for me and I have no idea what are they teaching. Guess what, I received the bill for $524.00 only attend 1 week, also I received second statement $304.00, make me confuse, so I contact Financial Aid Office, all I got transfer me around enrollment office until I speak up I drop out the class not new student and the representative said. Oh! So could not get hold of the Financial Aid person, I don't paid the bill yet cause I request them copy of how much reward I have been approve for the FAFSA, they don't sent me nothing and planing put me on collection, so I received two page letter from Financial Aid Office and she said I must responsible for 25% tuition cost when I attended 1st week of the class and posted message in the class rom. So I totally understand now why the counselor nice call me posting message everyday for two of first day of the week . So my finally advise to anyone, before you are planning register this school, be careful and think twice before you do it, I research online and a lot people complaint with this school, here my advise:

READ THE SCHOOL POLICY BEFORE YOU ARE ENROLLMENT. ASK YOU COUNSELOR HOW MUCH YOU ARE APPROVE FOR THE FINANCIAL AID. THE BALANCE REMAINED THEY HAVE TO SEND BACK TO YOU.

ASK ABOUT CANCELLATION POLICY.

TAKE MORE TIME RESEARCH THE SCHOOL, ONLINE CLASS OR CAMPUS GOOD FOR YOU.

I DON'T THINK THIS SCHOOL WILL HELP OUT PEOPLE INSTEAD TRY TAKE MONEY FROM STUDENT.

BE CAREFUL UNIVERSITY OF PHOENIX.

I agree with the MBA Student at UOP. I have been attending UOP for the last 3 years and I am in my last semester I will be graduating with a BS in Business Management and I worked very hard for my degree. When you are in college you are supposed to be an adult so of course it is going to be a lot of learning on your own. My instructors have always answered all of my questions in a timely manner. I even had one professor call my sell phone to see if I was okay because I wasn't posting enough in class that week. I have had no problems with financial aid. Unlike my local community college where I have to leave messages with FA and no one calls me by I can always get a hold of my financial advisor and they do return phone calls. As the previous person said no one can take away the hard work I put in to receiving my degree from UOP online.

I don't know what to do either. My husband was just about to start the state college when a friend referred him to UofP and he changed at the last minute. They said the pell grant money was on the way in 3-5 days and he got full financial aid and student loan. He was doing everything right, attending and posting in the classes every time he was supposed to. He even saved the pages to show he was there because I insisted. Now the money hasn't shown up and he is being autodropped from 1 class for not showing up for a week when we have proof he was there and his posts are still up. He was so sure this was a good idea and literally on the last day possible for him to transfer his financial aid is when he did it, they were in such a hurry to get it done before the end of that day. All I think is that he could be taking classes at the University in the next town and it would all have been ok, now I am scared that we have been duped and that they will prevent him from even being able to transfer in the spring. I don't know what to do or who to contact. I'm so distraught and I'm 6 months pregnant. I feel worried that they have ruined his chance at a degree. And now we will be in debt for the classes he's in with nothing to show. If you find out what to do or who to call please email me at soulfire76@gmail.com

Logicandreason, that is a funny choice for an online id, considering...

Ksmith made perfect sense, even if the original complainant did not. Interestingly enough, you seem to believe that poor communication skills can obliterate the point being made, and yet your post is also full of errors and poor choices in language. Going through points of "advice" which are little more than thinly veiled insults to those who have a different opinion than yours, I fail to see how accomplishing these will keep a person from getting scammed. Knowing what you want from your education, needs, all of that cannot protect you from those who may be trained to prey on these very points. Doing your research will only take you so far if you don't know where to find the information or exactly what you're looking for. Life is unfair, and there are no perfect people, but I cannot imagine how that would ever be an excuse to turn a blind eye to scams or poor behavior. I'm sure that wouldn't hold a lot of water for you if you were to be taken, but, of course, you must consider yourself above that and feel that it could never happen to you. Perhaps I spoke too soon about there being no perfect people out there? In any case, it would be a wise life lesson for some of you to realize that mocking others, and resorting to foul language and put-downs can only undermine your credibility.

That's not to say that I believe the UoP is running a scam or that there is anything wrong with the school. I have no idea and am on a fact-finding mission myself. Sifting through the complaints can be difficult since finding one story with holes doesn't necessarily mean there aren't real issues to be found. Unfortunately, "you get what you put into it, " works better as a nice adage than a world-worn truth.
Sometimes you work hard and you get fools gold, instead. I hope that this isn't one of those times. I'm off to keep looking. Good luck all.

I'm a student at this school. I totally disagree with you. I have had a wonderful group of people keep me updated and excellant teachers. Online school is a great option for those who work full time, which I do, and have a family, which I do, and have an all around busy life. It is the same with anything in life. . . know what your getting into. I highly reccomend this school to anyone. You get what you put into it. They are helping tons of people who are unable to attend a college campus.

That made no sense Ksmith. The person in this article is complaining about a university. They did not research, they cant type or use grammar for ###. They probably have no hope in the real world. Yes, UOP is way to advanced for them, ADULT SCHOOL at your local recreation center. AWWWW I hope I didn't hurt the persons feeling, if they can dish it, they should be able to take it.

Here is my advice and I think it almost covers any issue anybody faces in collegiate studies.
~Know what YOU want from YOUR education?
~Know what your educational needs are? (flexible schedule, more hands on, etc)
~Understand your true motivation, and driving force.
~Consider some of the road blocks or obstacles that may come up, think of plans to work through them, and think which School can better adjust for it.
~Research on your own all the Financial Options that are available to students. (Pell Grants, Call Grants, Stanford Loans, Privet Loans, GI BILLS and Scholarship.) And understand the implications and benefits of each one.
~### what your education and the POSSIBILITY of a better future is really worth to you.
~Talk to your friends and family about creating a net of supporting you in the time you will be going to school.
~Make sure the school has been around for a while and is accredited.
~BUT MOST IMPORTANTLY TAKE YOUR EDUCATION IN YOUR OWN HANDS, DON'T LOOK FOR LAZY/EASY WAY OUTS, TAKE YOUR EDUCATION SERIOUS, DO REAL RESEARCH, and DO THE INTELLIGENT THING THAT ALSO FEELS RIGHT.
Lastly, do not expect there not to be unforeseen obstacles or things that happen which may seem unfair. Life is unfair, schools are not run or employed by saints/perfect people.
Good Luck

My experience with UOP online is nearly the same. I have been charged for tuition and fees for a refund that was male to to the student loan lender...how this resulted in a charge to my student account doesn't even make sense, i never received the funds but I am somehow personally responsible. This is obviously a major scam operation aided by Sallie Mae and ACS.

I think you commenters are EXTREMELY rude and arrogant. This person speaks English as a second language and your responses are completely uncalled for. How would you feel if you went to school in another country that used a native language that was different from your own and were made fun of and called a [censored]? Then again, this doesn't surprise me... I have noticed that UoP people seem very ignorant, so your bigotry comes as no surprise to me.

Maybee if you kuld rite a cognitive centence or two, it wuld make cents. [censored].

I am an MBA student with UOP. My company sent me there. Keep in mind that the school is designed for working adults with an education model geared to working adults. They teach application over theory. You are not buying a degree. What you are doing is taking concepts and relating them to real world scenarios. It seems that the degree may be 'bought' because there are no test involved. What is actually being taught are the skills necessary to be productive in the workforce and advance your career. Companies are addressing skills gaps within their workforce. Companies are trying to do more with less. How do they do this? They need individuals trained to have better communication skills, collaboration abilities, critical thinking and problem solving, information utilization, and adaptability and agility. The university's adult learning model addresses all of these skills gaps. Many companies (and students) don't understand what is being taught and how it relates to their jobs. If you want to be a future leader (the future is approaching quickly - baby boomers are retiring and many jobs will be available), UOP will give you the skills you need. You'll never take away the hard work I've put into my degree. I'll fight you all day if you try!