University of Phoenix [UOPX] review: Financial aid and misinformation

Everything was going fine until I started to ask questions about my disbursement wich I need to pay for my internet and I had the bank notary not check the dated on my student identification form, so I went to the bank and had another one done and took it to the post office right away, second day air with signature and then days later I get a call saying they never recieved it and I tracked it and they did recieve it, someone signed for it so I told her to check into it, then I call to complain because I was told I would get my disbursement on oct 2, by 2 different people, but the 3 rd lady said no, not for 3 more weeks, then I get a call by one of them saying they received it and that they would expedite my disbursement, then I get a call today, october 6th and this gal says they didn't receive it and that all she sees on my account is the old notary, well I know for a fact that I sent the right one because the newer notary had 2 pages and I made dam sure I sent the right one so that I could get my money, so now I have to go to my bank again for the third time to notarize this form again and send it 1st day air with signature again with tracking like last time, if they pull anymore games on me, I will withdraw, they were always very vague on the answers I needed, like how much would my disbursement be and how much I would owe after I graduate and they never told me this but im in a four year degree and they told me it was a 2 year degree, man I dont know what to think of this place, what, do they have teenagers answering these phones? Because the professionals aren't there