Home Depot

I would like to complain about Bill Carlile, customer order specialist at Juneau Home Depot #8939 and the Operations Manager, Guevara, Daniel A. I also I am complaining about Eric from Counter Fitter. I am in desperate need of help. I spoke to Bill from Kitchen and Bathroom dept and his supervisor or manager operations Daniel Guevara. I am just going in circles of what I need to be done.

Please read the email below.

I need to talk to someone because I was told that they can’t do anything about this. These guys are lying that I have approved all the installment and all the materials and sink. WHICH IS A LIE. I sent my parent’s neighbor and my parents turn off the water and to make sure the mirror is safe. My parents are 80 years old; therefore their neighbor, Charlie went along with them. I was at work and Charlie told me that when the counter and sink were installed, the measurements were not correct.Counter and sink were installed finally after 7 months later

When they took out the backsplash, you can see the measurement is off from the wall to the edge (width) it was off about 1/4 “ or so. I specifically told Eric that I want a sink that is the same size as what I had before, but he measured and gave me a smaller sink.. which they said I approved. I just want this done.. It’s been so long since I have paid for this and ordered the counter and it was incorrectly measured. Rochelle Solanoy [protected]