BatteriesPlus reviews and complaints 1
View all 134 complaintsBatteriesPlus - Customer service
On December 6, 2021. Had a bad battery check by Ford Motors and verified by Batteries and Bulbs to only have 40% life left!
Sean at BB in Bullhead City refused to work with me in getting me
Battery to replace their battery that had a 5yr Warranty! None available until possibly Jan, 1922. Not acceptable! Made several attempts to work something out so I could leave with a battery.
Sean would not budge! Called your CS department and though she was much more CS based she also said would have to wait maybe 2 1/2 weeks for one to come from Las Vegas's! Unacceptable!
Had no follow-up with Sean except for the call back from me on the 7th to see if he had checked withLas Vegas! He had and. Still about 2 1/2 week wait! Unacceptable!
On 12/13 I went to Ford Motors and got a battery installed (with no appointment) and was on my way In less time then I spent with Sean trying to get a replacement battery that due me on my warranty!
I will never do business with BB again and have also told many people that Customer Service no where to be found at BB in Bullhead City! Im sure Sean lives by the employee manual but to give no effort or. Interest in seeing me leave with al reliable battery is unacceptable! Very disappointed in my treatment as a customer or as a possible returning customer!
Desired outcome: To get my $ value left on my Batteries plus bulbs battery i had purchased on1/6/20
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