DriveTime Automotive Group

I bought a 2007 Chevy HHR from Drive Time about 3 years ago. This was the first car I had every purchased and I was 21 at the time. I ABSOLUTELY DESPISE THIS COMPANY. I have a laundry list of things that have broken on my car and I'M STILL PAYING ON IT. It's not like I don't take care of my car, it gets regular oil changes, regularly cleaned, I bought a whole set of new tires when I bought the car as well. I get it checked constantly. The driver's door handle broke off, this happened when I first bought the car, but I was told it was fixed, the best one that is whenever it rains, WATER fills up on the passenger floorboard and my car is flooded! I have literally had to bail out water from my passenger seat with a cup. I've talked to warranty and drivetime multiple times and NOTHING is covered on the warranty. They call that normal wear and tear. A car I'm still paying on and breaking is not normal wear and tear. I might as well be driving my other car that's a 91 and in better shape! I spend more money fixing cosmetic issues on this car than actually having it do what I need it to do. My back seat also broke. God forbid I brake and the entire seat comes forward, the radio no longer works when the car is cold, the back windshield wiper has stopped working, the windows don't lock...I can't wait to get rid of this car! Save your money and go to a REAL DEALERSHIP.

In April of 2009 I like a lot of Americans needed some help to get into a dependable car so that I could continue being employed. I looked at a lot of cars to make sure that the one I chosen was just that, Drive Time showed me the car fax and it exhibited that the car had never been in an accident nor been used as a fleet or rental. About a year the car started to have transmission problems so I contacted Drive time. Yes they offered to help if I could pay for half and then finance the balance. I declined. I called back a month or so later and asked if I could trade the car in, they replied that only if the balance was under $3, 500.00, what? This is not right, any car dealer would give you the trade in value at low wholesale book, why not Drive Time? I looked at the Kelly Blue Book Value and fair trade in value would have been around $6, 500.00 at the time. So I took it to another Dealer and asked to trade it in. This is what I found out, the car was in an accident, it was used as a rental, it had little to no value, is this why Drive time will not trade in there own cars? Now I’m stuck, over priced car, high interest, this appears to be fraud by representing an out dated car fax. The car was in this accident only a couple of months before I purchased it. No record of it changing hands other then Drive time. I feel I got taken, Buyer Beware! I’m still paying for junk and will be for a long time!