CVS reviews and complaints 1
View all 3333 complaintsCVS - Service at pharmacy
Ive been a customer here for 10 years but in the last few months the customer service had become horrible. To begin with they don't answer their phones I've been on hold three times today for 15 minuted at which time they just hang up. I know they because I've watched the grumpy rude woman at the counter just clear multiple calls by hanging up. They have become totally unwilling to help in any way. They say they can't find a script and i need to contact my doctor even when i have watched my doctor-send it over. They used t be very good but now their horrible. Its a shame guess its time find a different pharmacy which is a shame as it has to be management that just doesn't care . Finally called to speak to a store manager of course none were working. Spoke to a lead that says it even happens to her and She works there! She went on to say that they are so short staffed they cannot answer the phone! and that's not what they focus on .
Maybe you need to listen to your own beauty-mark adds because "Sometimes doing nothing changes everything." especially When its horrible customer service in a industry thats full of competitors . Starting to understand why so many friends have changed to Wall-mart.
Latest CVS Reviews
CVS Pharmacy - wrong prescription filled Customer Complaint - CVS Store # 9819 on Depot St. in Vacaville, CA 95688 Phone system for trying to contact a particular pharmacies Worst store ever!! co pay on prescriptionGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!