CVS reviews and complaints 1
View all 3333 complaintsCVS - customer service
I went in too buy allergy meds I have my prescriptions there as well because the postal union insurance recommends u purchase there. I was walking too the back and saw there face masks on sale so I looked then changed my mind so I put them down the walk too the pharmacy then I was asked too open my purse 5 minutes later very rudely by the security guy he saw there was nothing then harassed me saying I had something where is you have too come show me where u put it. I told him in a very loud voice that I wasn't he can do his job and look at the camera. This is the first time that has happened too me I was humiliated and I still stood there and got my meds and a flu shot thinking him or the woman who called him would come apologize and they didn't. Is your policy too humiliate people that change there minds in ur store. That's what it felt like when someone makes a mistake normally they try too fix it. Was I upset yes and I did speak in some bad words because I have never been treated that way in my life. It supposed too be proven guilty that's why u have cameras right why approach someone that and make them feel like they did something wrong they all they did was change there mind. They should have apologized and admitted they were wrong because I looked like a thief even though I'm not and have never been I work as a mailman and have a house and a kid. Thank god my daughter didn't have too see how I was treated
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