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CB Fitness Centers and Gyms Crunch Fitness 1818 W Bell Rd, Phoenix, AZ, 85023, US
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Crunch Fitness
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Crunch Fitness company logo

Crunch Fitness

1818 W Bell Rd, Phoenix, AZ, 85023, US
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2 complaints
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Working hours
Mon
4:00 am - 11:00 pm
Tue
4:00 am - 11:00 pm
Wed
4:00 am - 11:00 pm
Thu
4:00 am - 11:00 pm
Fri
4:00 am - 11:00 pm
Sat
6:00 am - 7:00 pm
Sun
6:00 am - 7:00 pm
ComplaintsBoard
C
4:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Crunch Fitness - I would like the charges on my credit report to be removed.

I have a serious complaint against crunch fitness! I had a trial membership and decided not to continue with starting the membership due to the availability I had to visit the gym. I have been charged over $200 plus and now this is relected on my credit report and seriously affecting my credit score. the trial was misleading and I only visited the gym a couple times durijng the trial. I have tried to dispute this on my credit report without a solution. This is seriously affecting my future credit options and this is totallyunfair. Who can I talk to to solve this matter and remove this from my credit report.?

Desired outcome: Please look at the history of my visits to the gym.

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11:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Crunch Fitness - Bad customer service

Hello Team,

I would like to share my experience in the crunch fitness location 1818 w bell road Phoenix . I was waiting for my ride after finishing up my workout in the front Sofa. Suddenly a dog without leash came to me and jumped on the sofa and started sniffing. The employees who were there ( 3 employees were there ) at the front desk were just doing nothing. I stood up and ran away from the sofa with fear as I was allergic to dogs. After few minutes dog came back again and jumped on the sofa where I was sitting for the second time. Still no action from the employees there, they were just standing and laughing. The way they treated me today was horrible . Can you please take action on this incident. Is this how they should treat their customers?

Please take action.

Location: crunch fitness , 1818 w bell road Phoenix 85023

Date : March 23

Time: 7:45pm

Thank you

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