Menu
For Business Write a review File a complaint
CB Drug Store CVS 2780 Esplanade, Chico, CA, 95973, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

2780 Esplanade, Chico, CA, 95973, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 11:00 pm
Tue
8:00 am - 11:00 pm
Wed
8:00 am - 11:00 pm
Thu
8:00 am - 11:00 pm
Fri
8:00 am - 11:00 pm
Sat
8:00 am - 11:00 pm
Sun
8:00 am - 11:00 pm
ComplaintsBoard
A
12:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS - Prescription pickup covered by medical only

Insurance being defaulted to secondary when there is no primary. My son has only had medical since the day he was born and cvs for some reason flagged his prescription refill to not be filled until resolved. I waited on hold with no response for a total of 30 minutes on 3 different calls to the cvs esplanade pharmacy. I was told the prescription would be ready by 8:23pm this evening and went at 8:45pm and was told there was no insurance card on file. Upon handing p. Vang my sons california health and wellness card, he proceeded to tell me that was the one they had on file already but there was another. I’m just baffled at the lack of staff and care at this cvs location. My son is out of albuterol and needs his breathing treatments. I would like to get this resolved asap.

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.