CVS reviews and complaints 1
View all 3333 complaintsCVS - Violation of Hippa
On 7/12/23, I went to the CVS pharmacy (why650 San Ramon Valley, Danville) to pick up a prescription. This was after the lunch break and the pharmacist was an Asian male, short, and appeared to be in his thirties. He was standing in the area next to the register talking loudly and laughing. He did nothing else to relieve the ever growing line. I completed my transaction with the clerk who stated the pharmacist wanted to talk. The male came out and I explained I had been taking the meds for over 5 years and was totally aware of the interactions. He insisted on asking me medical related questions and I advised he was violating my privacy/Hippa rights. At this point, in a loud voice he states”it says here you have problems with your liver”. I said again there is no problems and he walked off.
I strongly believe that this person and others I encounter, form an opinion from the prescribed medications and minimal medical history they document.
I retired after 24 years of law enforcement and was exposed to bodily fluids. I contracted hep C and went through the interferon treatment which left me with bad side effects. I also have severe back problems and suffer chronic pain. In short, I am not someone off the street trying to get high and should not be question by a loud condescending pharmacist who is rude. The staff at this store has recently turned over with this being one of little respect for the customer. They are not doctors and there appears to be inflated ego at play with judgement being made on minimal info.
Desired outcome: Official reprimand to the pharmacist and training for him and the other staff
Latest CVS Reviews
CVS Pharmacy new thelephone voice response system is bad CVS Pharmacy - wrong prescription filled Customer Complaint - CVS Store # 9819 on Depot St. in Vacaville, CA 95688 Phone system for trying to contact a particular pharmacies Worst store ever!!Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!